
The lecture starts with real work: you take one team you run, place its wellbeing work on four levels by the signs it shows, and take the single move up from your level.
This course is built from six disciplines: wellbeing, stress and burnout in the company, benefits, company culture, employee engagement and surveys.
The map of the course
A dictionary for reading lectures recorded for a whole company as work on your own team
Three questions to ask after every lecture
A short self-diagnostic that shows which sections to watch first
Download the Wellbeing Level Check and mark your level after the lecture.
Tools in this lecture
Files to download (1)
The changes at work that made this urgent
What happens when people stop coping
The classical model, and why it is no longer sufficient
The modern factors, and what the research says
Tools in this lecture
Ready to use on the slides (3)
Models and methods explained (2)
Preparing the ground before announcing anything
Acting as the change agent for it
How companies that succeeded actually did it
Preparing the case for leadership, and creating a picture of the future
Tools in this lecture
Ready to use on the slides (9)
Models and methods explained (4)
How a negative culture quietly cancels every programme
Finding the hidden factors
Assessing culture and running a cultural audit
Naming what is not working
Tools in this lecture
Ready to use on the slides (8)
Models and methods explained (1)
Forming the team that will own it
Generating the ideas worth testing
The invisible work that makes the visible part function
Tools in this lecture
Ready to use on the slides (4)
Services and apps shown in this lecture (1)
Why awareness campaigns stopped working
Changing behaviour rather than informing people
Extrinsic and intrinsic motivation, and the limits of a bonus
Autonomy, meaning and development, and building a nudge system
Tools in this lecture
Ready to use on the slides (3)
Models and methods explained (2)
Why iteration beats a launch event
Instilling new habits
Evaluating reaction, learning, behaviour and outcome
Assessing organisational impact, and the best global practices
Tools in this lecture
Ready to use on the slides (7)
Models and methods explained (2)
What the global research actually shows
What stress is, precisely
What burnout is, and why the two are not the same thing
Diagnosing both across an organisation
Tools in this lecture
Ready to use on the slides (3)
Why stress appears and which factors drive it
Why burnout happens, which is not simply more stress
Running the audit that finds them in your own company
Tools in this lecture
Files to download (1)
Ready to use on the slides (7)
Models and methods explained (2)
How culture either prevents or manufactures burnout
What only senior leadership can change
What line managers decide day to day
Where the support function fits
Tools in this lecture
Ready to use on the slides (3)
Models and methods explained (2)
Running research that produces something actionable
Using one-to-ones as a diagnostic instrument
The relationship between stress, burnout, turnover and engagement
The specific demotivating factors to look for
Tools in this lecture
Ready to use on the slides (17)
Services and apps shown in this lecture (1)
Models and methods explained (1)
What managers need to know and usually do not
Transferring the knowledge and the tools
Monitoring whether any of it is being used
Tools in this lecture
Ready to use on the slides (5)
Models and methods explained (1)
Creating a report leadership reads
The role of pulse surveys
Automation tools
Tools in this lecture
Ready to use on the slides (4)
Services and apps shown in this lecture (6)
How benefits developed into what they are now
Their role inside a total rewards system
The WorldatWork model
What the current research says people actually want
Tools in this lecture
Ready to use on the slides (2)
Models and methods explained (1)
Mandatory benefits
Health cover and paid non-working time
Wellbeing benefits specifically
Discount schemes and everything else
Tools in this lecture
Ready to use on the slides (1)
Models and methods explained (2)
Linking benefits to the employer brand
Justifying through employee research
Justifying through competitor analysis
Justifying through economic benefit to the company
Tools in this lecture
Ready to use on the slides (9)
Models and methods explained (1)
What a flexible package is
How to design one
Real examples of how companies structure it
Tools in this lecture
Ready to use on the slides (1)
Researching the internal and external picture
Studying what employees actually say they need
Analysing the effectiveness of what you already provide
Building the budget
Tools in this lecture
Ready to use on the slides (9)
Models and methods explained (3)
The platforms built for this
What a general system already does
What providers offer on top
Tools in this lecture
Ready to use on the slides (1)
Services and apps shown in this lecture (2)
Whether culture can be created or only observed
Why it matters commercially
How a culture actually appears
The Netflix case
Tools in this lecture
Ready to use on the slides (2)
Describing the behaviour you want
Rituals, selection and integrating newcomers
Communicating culture and training people on it
Leading by example, and holding it through accountability
Tools in this lecture
Ready to use on the slides (2)
What you actually want people to do
The mistakes made when describing culture
Who to involve in the process
What to do with the previous set of values
Tools in this lecture
Ready to use on the slides (4)
What a ritual is and why repetition carries it
Rituals or discipline, and where each belongs
Designing interview questions around culture
Integrating new people, and the Buffer case
Tools in this lecture
Ready to use on the slides (5)
The channels a culture launch uses
Training people on it, and using every situation to teach
Building a culture of responsibility
Preparing the launch, and measuring culture afterwards
Tools in this lecture
Ready to use on the slides (3)
Transparency, positivity and measurement
Recognition and uniqueness
Listening, and how mistakes are handled
Which of the seven your wellbeing programme depends on most
Tools in this lecture
Ready to use on the slides (3)
Models and methods explained (2)
What engagement is, and how it differs from motivation, satisfaction and loyalty
The common measurement methodologies
Gallup Q12
How to administer it, and how to work with what comes back
Tools in this lecture
Ready to use on the slides (3)
Models and methods explained (3)
Taking apart each of the twelve elements
Building an action plan from the results
Giving managers something specific to do
Tools in this lecture
Ready to use on the slides (13)
Services and apps shown in this lecture (9)
Models and methods explained (6)
How to run it the first time
The tools available
Preparing the company for the launch
Tools in this lecture
Ready to use on the slides (6)
Services and apps shown in this lecture (3)
Models and methods explained (2)
This course contains the use of artificial intelligence.
Wellbeing programmes rarely fail for lack of budget. They fail because they were launched as a communications campaign and not as a change to how the company works. Here are 237 tools to build the second kind: 6 working files, 160 ready-to-use question lists, checklists, templates, procedures and matrices, 51 models and methods, and 20 services and apps shown on screen.
Open a lecture, take the tool, measure one thing before you launch anything.
The version that does not work
A wellbeing week. A meditation app licence. An email about balance from someone senior. Three months later the numbers are identical, because the workload never changed, no manager was trained, and nothing was measured before or after, so nobody can even say whether it failed.
What changes after this course
You start with a diagnosis of the conditions and not with an event. Managers are trained to notice stress before it becomes a resignation. The benefits are the ones people want, and you can show what they return. The culture is described and does not cancel the programme silently. Engagement is measured and turned into a plan for each manager. And you have a report that keeps the programme funded.
What is inside: 237 tools, counted lecture by lecture
You do not have to take this number on trust. Open any lecture and read its description: every tool inside is listed there by name.
Where the tools are
Who is teaching
I am Mike, the #1 HR instructor on Udemy, with 1,800,000+ course enrollments from 170,000 students, and the author of about 200 books on Amazon. I built the people system at Preply as it became a unicorn and worked at Wargaming, iDeals and Alfa-Bank across 20 years in HR. I hold PHRi, SHRM-CP and HCI sHRBP certifications and represent HRCI in Eastern Europe.
When I first counted how much of their vacation people at the STB television channel actually used, the figure was about 30 to 35 percent. That is a catastrophe, and unused leave also becomes more expensive for the company over time. With active work on vacations we brought it to 95 percent and greatly reduced the accumulated unused leave. At the same channel I went to the management three times to get a massage room approved. On one of the last attempts I said that even a competitor already had one, and the answer was: well, if even they have it, let us try. Nothing convinces management like a comparison with competitors.
How to use the course
Start with the first lecture and its Wellbeing Level Check. Then follow the order in which a programme is built: model, diagnosis, benefits, culture, engagement, surveys. Section and lecture titles show how many tools are inside, and each lecture description lists them by name.
What is included
Where to start
Before you plan anything, open the first lecture and put your company on the Wellbeing Level Check. Then take one number you already have, vacation days used or sick days, and write it down as the starting point. In three months you will be able to say what changed. Enrol now and start your first lesson today.