
The changes at work that made this urgent
What happens when people stop coping
The classical model, and why it is no longer sufficient
The modern factors, and what the research says
Preparing the ground before announcing anything
Acting as the change agent for it
How companies that succeeded actually did it
Preparing the case for leadership, and creating a picture of the future
How a negative culture quietly cancels every programme
Finding the hidden factors
Assessing culture and running a cultural audit
Naming what is not working
Forming the team that will own it
Generating the ideas worth testing
The invisible work that makes the visible part function
Why awareness campaigns stopped working
Changing behaviour rather than informing people
Extrinsic and intrinsic motivation, and the limits of a bonus
Autonomy, meaning and development, and building a nudge system
Why iteration beats a launch event
Instilling new habits
Evaluating reaction, learning, behaviour and outcome
Assessing organisational impact, and the best global practices
What the global research actually shows
What stress is, precisely
What burnout is, and why the two are not the same thing
Diagnosing both across an organisation
Why stress appears and which factors drive it
Why burnout happens, which is not simply more stress
Running the audit that finds them in your own company
How culture either prevents or manufactures burnout
What only senior leadership can change
What line managers decide day to day
Where the support function fits
Running research that produces something actionable
Using one-to-ones as a diagnostic instrument
The relationship between stress, burnout, turnover and engagement
The specific demotivating factors to look for
What managers need to know and usually do not
Transferring the knowledge and the tools
Monitoring whether any of it is being used
Creating a report leadership reads
The role of pulse surveys
Automation tools
How benefits developed into what they are now
Their role inside a total rewards system
The WorldatWork model
What the current research says people actually want
Mandatory benefits
Health cover and paid non-working time
Wellbeing benefits specifically
Discount schemes and everything else
Linking benefits to the employer brand
Justifying through employee research
Justifying through competitor analysis
Justifying through economic benefit to the company
What a flexible package is
How to design one
Real examples of how companies structure it
Researching the internal and external picture
Studying what employees actually say they need
Analysing the effectiveness of what you already provide
Building the budget
The platforms built for this
What a general system already does
What providers offer on top
Whether culture can be created or only observed
Why it matters commercially
How a culture actually appears
The Netflix case
Describing the behaviour you want
Rituals, selection and integrating newcomers
Communicating culture and training people on it
Leading by example, and holding it through accountability
What you actually want people to do
The mistakes made when describing culture
Who to involve in the process
What to do with the previous set of values
What a ritual is and why repetition carries it
Rituals or discipline, and where each belongs
Designing interview questions around culture
Integrating new people, and the Buffer case
The channels a culture launch uses
Training people on it, and using every situation to teach
Building a culture of responsibility
Preparing the launch, and measuring culture afterwards
Transparency, positivity and measurement
Recognition and uniqueness
Listening, and how mistakes are handled
Which of the seven your wellbeing programme depends on most
What engagement is, and how it differs from motivation, satisfaction and loyalty
The common measurement methodologies
Gallup Q12
How to administer it, and how to work with what comes back
Taking apart each of the twelve elements
Building an action plan from the results
Giving managers something specific to do
How to run it the first time
The tools available
Preparing the company for the launch
What changes from the first generation
How to prepare for it
The tools of the second generation
Launching it inside the company
What the third generation looks like
The tools that come with it
How to prepare a company for it now
Employee experience as where this is heading
Training managers on it properly
Giving them feedback on their own results
Working alongside them rather than reporting on them
This course contains the use of artificial intelligence.
Wellbeing programmes rarely fail for lack of budget. They fail because they were launched as a communications campaign rather than as a change to how the company works.
The version that does not work
A wellbeing week. A meditation app licence. An email about balance from someone senior. Three months later the numbers are identical, because the workload never changed, no manager was trained, and nothing was measured before or after, so nobody can even say whether it failed. I have approved exactly that programme and defended it for a quarter before admitting it had done nothing.
What this course actually covers
Six blocks, in the order a real programme gets built. First, the model: what wellbeing at work consists of, why the classical version stopped being enough, and how to prepare the ground and the business case before announcing anything. Second, diagnosis — auditing the conditions in your own organisation that produce stress and burnout, and training managers to notice them. Third, what you actually offer: the types of benefit, flexible packages, the return on investment argument, budgeting and administration. Fourth, culture, because a negative one cancels any programme silently and without a meeting. Fifth, engagement as the opposite pole, measured with Gallup Q12 and turned into a manager action plan. Sixth, six lessons on surveys: types, question design, scales, running them, the report, and the action plan that keeps the programme funded.
What this course is not
It is not therapy and it is not clinical advice. If you are personally in a difficult place, a professional is a better first step than any course. This material was recorded for people responsible for the conditions others work under, so it treats wellbeing as something an organisation designs, budgets and measures.
Who is teaching this
I am Mike Pritula. I built the people system at Preply as it became a unicorn, and I have worked at Wargaming, iDeals and Alfa-Bank. More than 1.6 million students have enrolled in my courses across 185 countries, and over 150,000 specialists have gone through my programmes. I hold PHRi and SHRM-CP certifications and represent HRCI in more than ten countries.
What is included
Lifetime access to all 38 lessons
Active instructor support in the Q&A section
A Udemy Certificate of Completion
Working material: the burnout factor audit, the WorldatWork benefits model, the return on investment case, the eight-step culture model, Gallup Q12, survey design and the report structure
Real cases from Netflix, Buffer, Starbucks and Basecamp
Where to start
Find out two things before lesson one: what your company currently spends on wellbeing, and what it measured last time. If the second answer is nothing, the budget is being spent without any way of knowing whether it works. Enrol now and start today.