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Fundamentals of Workplace Coaching - Certification (2026)
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54 students

Fundamentals of Workplace Coaching - Certification (2026)

Master coaching skills and leadership coaching to improve communication and performance
Created byKaren Bowen
Last updated 4/2026
English

What you'll learn

  • Develop a deep understanding of coaching principles to guide individuals toward achieving personal and professional growth effectively and sustainably.
  • Learn practical coaching frameworks that improve communication, accountability, & performance within teams & individual relationships in workplace environmets.
  • Master active listening techniques to better understand challenges, emotions, and motivations of individuals you are coaching.
  • Build confidence in asking powerful, thought-provoking questions that unlock clarity, creativity, and actionable solutions during coaching sessions.
  • Understand how to set clear goals, track progress, and measure coaching outcomes for consistent improvement and long-term success.
  • Enhance leadership capabilities by integrating coaching mindset into daily interactions, fostering trust, engagement, and high-performing teams.
  • Learn strategies to handle resistance, conflict, and difficult conversations while maintaining professionalism and positive outcomes.
  • Gain tools to create structured coaching sessions that deliver value, clarity, and measurable results in both personal and organizational contexts.

Course content

3 sections8 lectures45m total length
  • Introduction to Coaching and Its Core Purpose Explained | Workplace Coaching3:40

    This lecture introduces the concept of coaching and explains its core purpose in personal and professional development. You will learn how coaching differs from simply giving advice and why it focuses on unlocking individual potential. The session also highlights the growing importance of coaching in modern workplaces and how it contributes to performance improvement, clarity, and long-term growth.

  • Differences Between Coaching Mentoring & Training Methods | Workplace Coaching5:29

    In this lecture, you will explore the key differences between coaching, mentoring, and training. Each approach serves a unique purpose, and understanding these distinctions is essential for applying the right method in the right situation. You will gain clarity on when to guide, when to teach, and when to share experience, helping you become more effective in your professional interactions.

  • Developing a Strong Coaching Mindset & Professional Ethics | Workplace Coaching6:02

    This lecture focuses on developing a strong coaching mindset and understanding professional ethics. You will learn how to shift from a directive approach to a supportive, growth-oriented mindset. The session also covers essential ethical principles such as confidentiality, respect, and non-judgment, which are critical for building trust and maintaining professionalism in coaching relationships.

  • Foundations of Coaching: Core Concepts and Coaching Mindset | Workplace Coaching

Requirements

  • No prior coaching experience is required, but a willingness to learn and apply new communication techniques will help you gain maximum value from this course.
  • A basic understanding of workplace communication and professional interactions will support your learning, though all key concepts will be explained in simple, practical terms.
  • Students should be open to self-reflection, as coaching involves evaluating personal communication styles, behaviors, and mindset for continuous improvement and growth.
  • Access to a notebook or digital tool is recommended to practice exercises, take notes, and track your learning throughout the course.
  • A quiet environment for focused learning will help you fully engage with examples, exercises, and coaching demonstrations included in the lessons.
  • Commitment to completing all lessons and assignments will significantly improve your ability to apply coaching techniques in real-life situations.
  • Basic English comprehension is required to understand course content, instructions, and examples effectively without confusion.
  • A positive mindset and readiness to implement feedback will allow you to transform knowledge into real coaching skills quickly and effectively.

Description

According to research published by the International Coaching Federation, organizations that implement coaching see a 70% improvement in performance, communication, and relationships. Coaching is no longer optional—it is a critical leadership skill in today’s fast-paced world.

This course, MLH Coaching, is designed to help you master the art and science of coaching in a practical, results-driven way. Whether you are a manager, aspiring coach, entrepreneur, or professional, the ability to guide others effectively can transform your career and impact.

Coaching is not about giving advice. It is about unlocking potential.

In this course, you will learn how to develop a coaching mindset, ask powerful questions, and actively listen in a way that builds trust and clarity. You will explore proven coaching frameworks used by top leaders and organizations to improve performance and engagement.

A Harvard Business Review study found that employees who receive regular coaching are more productive, more engaged, and more likely to stay with their organization. This course equips you with those exact skills.

You will also learn how to:

Conduct structured coaching conversations

Set clear and measurable goals

Handle resistance and difficult situations

Build accountability and ownership

Improve communication and leadership impact

Each lesson is designed with real-world examples, simple explanations, and actionable techniques that you can immediately apply.

As John Whitmore, a pioneer in coaching, once said:

"Coaching is unlocking a person’s potential to maximize their own performance."

By the end of this course, you will not just understand coaching—you will be able to apply it confidently in real-life situations.

If you want to become a better leader, communicator, and problem-solver, this course will give you the tools to do it effectively.

Who this course is for:

  • Professionals who want to improve leadership skills by adopting a coaching mindset to guide teams more effectively and build stronger workplace relationships.
  • Managers and team leaders seeking practical tools to motivate employees, enhance performance, and create a supportive, growth-driven work environment.
  • Individuals interested in becoming professional coaches and learning foundational skills required to start their coaching journey confidently.
  • HR professionals aiming to integrate coaching strategies into employee development, performance management, and organizational growth initiatives.
  • Entrepreneurs who want to coach their teams better, improve communication, and drive productivity within their businesses.
  • Anyone looking to improve interpersonal skills, including listening, questioning, and giving constructive feedback in personal and professional settings.
  • Students and fresh graduates preparing for leadership roles and wanting to develop strong communication and coaching abilities early in their careers.
  • Individuals passionate about personal development and helping others achieve their goals through structured guidance and support.