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Fundamentals of Operational Excellence
Rating: 4.6 out of 5(1,850 ratings)
4,897 students

Fundamentals of Operational Excellence

Learn The Key Principles of Operational Excellence.
Last updated 1/2026
English

What you'll learn

  • Learn the fundamentals of operational excellence.
  • Learn the key principles of operational excellence.
  • Tools and choosing the right methodology
  • Implementation challenges
  • Auditing for sustained excellence
  • How to perform effective strategy deployment

Course content

3 sections18 lectures1h 17m total length
  • Introduction1:36

    Explore operational excellence by aligning people and processes with voice of the customer, quality at the source, and lean principles, and apply value stream management, kaizen, and six sigma tools.

  • What is Operational Excellence4:23

Requirements

  • no prerequisites for taking this course

Description

In this course you will learn the fundamentals of Operational Excellence where you’ll learn the key principles of operational excellence.

In this course, we will look more closely at what operational excellence is, its core principles, as well as the different methodologies you can use to implement it.

Operational excellence is a framework for businesses to focus on growth and execute their strategy better than their competitors.

Operational excellence is a mindset that embraces certain principles and tools to create a culture of excellence within an organization. Operational excellence means every employee can see, deliver, and improve the flow of value to a customer.

This approach employs the tools of earlier continuous improvement methodologies, such as Lean Thinking, Six Sigma, OKAPI and Scientific Management

In this course you will learn lean principles and how to eliminate variation, operationalize the voice of the customer (VOC), error proof, and build in quality at the source.

We'll cover methods such as Lean Six Sigma (DMAIC), Kaizen, Design for Six Sigma (DMADV), and value stream management (VSM), and shows how to choose the right one for your application.

We'll conclude by sharing implementation best practices to drive the right mindset, behaviors, and results for sustaining operational excellence.

Who this course is for:

  • Business leaders or business employees
  • Anyone interested in learning Operational Excellence