Fundamentals of Hospitality Engineering Management

understanding systems, planning of operations, controlling aspects of operating activities, enhance guest experiences
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Overview of Engineering Operations
Scope and Objective of Engineering Department
How engineering efficiency would affect guest experiences
Systems Approach in Engineering Managment


  • Basic hotel operations


Hotel Engineering is highly sophisticated and complex operations. Effective engineering operations will have various benefits

  • Enhanced Guest Experiences through achieved standards

  • operations cost management

  • improving the life of buildings and equipment.

Engineering operations are the responsibility of engineering directors however an understanding of operations by other department is equally important to have an impact on effective in achieving guest experiences desired,

Hotels are using various technologies to enhance guest experiences in room, kitchen, F&B etc and most of the technologies require engineering setup and IT controls.

Having all employees understand key engineering management aspects can help hotels to achieve effectiveness objectives

This course will help you understand engineering operations in brief.

Who this course is for:

  • Hotel Operations Managers
  • Engineering Students
  • Hotel Employees who want to achieve 360 understanding of operations
  • Department heads willing to grow in career

Course content

2 sections13 lectures1h 23m total length
  • Introduction to Building Life Cycle concept and Organisation Structure
  • Objectives and Characteristics of Engineering Department
  • Objectives of Engineering Operations and How would you start as a new manager
  • Guest Needs in hotels and Engineering aspects related to each
  • What are different system operated by Engineering
  • Two Key Systems explained to show how are various components integrated
  • What do we Need to understand about Our operations


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Hotel management school was established a year ago by young and Professional Hoteliers having a combined experience of over 20 Years.

Instructors have worked in prestigious hotel chains such as Shangri-la, Intercontinental in Finance, Operations, Sales & marketing at Director Levels.

Classes were taught first in physical environment to test contents and take feedback from students. These recorded classes combine both separate recording classroom settings.

Course Content is being updated regularly and new topics are added continuously based on feedback from students.

If you have any feedback you can email us or message us to make the overall learning experience engaging and complete.

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