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Fundamentals of Hospitality Engineering Management
Rating: 4.2 out of 5(137 ratings)
7,747 students

Fundamentals of Hospitality Engineering Management

understanding systems, planning of operations, controlling aspects of operating activities, enhance guest experiences
Created byHotel Management School Your learning Partner, Nirmal Singh
Last updated 5/2020
English
English [Auto],

What you'll learn

  • Overviews of Engineering Operations
  • Scope and Objective of Engineering Department
  • How engineering efficiency would affect guest experiences
  • Systems Approach in Engineering Managment

Course content

2 sections • 13 lectures • 1h 23m total length

  • Introduction to Building Life Cycle concept and Organisation Structure3:29

    Explore the building life cycle from design and construction to operations in the hospitality industry. Understand the organization structure, project management, and maintenance roles that drive preventive maintenance and repairs.

  • Objectives and Characteristics of Engineering Department3:20

    Explore the objectives and characteristics of the hospitality engineering department, covering operations, maintenance of guestrooms and equipment, cost controls, security, compliance, and 24/7 guest support to ensure comfort.

  • Objectives of Engineering Operations and How would you start as a new manager3:36

    Learn how to start as a new manager in hospitality engineering by defining operation objectives, assigning responsibility, and aligning equipment, maintenance, and standards with hotel guest safety and comfort.

  • Guest Needs in hotels and Engineering aspects related to each9:56

    Address guest needs in hotels by aligning airport pickup, check-in, room facilities, safety, security, and reliable engineering design with user-friendly controls, hygiene standards, and staff training.

  • What are different system operated by Engineering6:12

    Explore building services and mechanical systems, air conditioning, ventilation, electrical, lighting, water, and automation, and how NFPA standards and local laws guide safe, efficient operation.

  • Two Key Systems explained to show how are various components integrated12:30

    Explore how two interlinked hospitality engineering systems integrate components—from hot water distribution and guest room climate to building management and feedback loops—enabling troubleshooting, monitoring, and optimized performance.

  • What do we Need to understand about Our operations5:38

    Know the building’s systems, their numbers, capacity, and operating standards, then apply preventive maintenance and monitoring to protect assets and optimize performance.

Requirements

  • Basic hotel operations

Description

Hotel Engineering is highly sophisticated and complex operations. Effective engineering operations will have various benefits

  • Enhanced Guest Experiences through achieved standards

  • operations cost management

  • improving the life of buildings and equipment.

Engineering operations are the responsibility of engineering directors however an understanding of operations by other department is equally important to have an impact on effective in achieving guest experiences desired,

Hotels are using various technologies to enhance guest experiences in room, kitchen, F&B etc and most of the technologies require engineering setup and IT controls.

Having all employees understand key engineering management aspects can help hotels to achieve effectiveness objectives


This course will help you understand engineering operations in brief.


Who this course is for:

  • Hotel Operations Managers
  • Engineering Students
  • Hotel Employees who want to achieve 360 understanding of operations
  • Department heads willing to grow in career

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