What you'll learn
- Users will learn Fundamentals of BPO (Business Process Oursourcing)
Requirements
- None
Description
Business process outsourcing (BPO) is a method of subcontracting various business-related operations to third-party vendors. Although BPO originally applied solely to manufacturing entities, such as soft drink manufacturers that outsourced large segments of their supply chains, BPO now applies to the outsourcing of services, as well.
Many businesses, from small startups to large companies, opt to outsource processes, as new and innovative services are increasingly available in today's ever-changing, highly competitive business climate.
Broadly speaking, companies adopt BPO practices in the two main areas of back office and front office operations. Back office BPO refers to a company contracting its core business operations such as accounting, payment processing, IT services, human resources, regulatory compliance, and quality assurance to outside professionals who ensure the business runs smoothly.Business Process Outsourcing, one of the subset of outsourcing, is the contracting of the operations and responsibilities of specific business functions or processes to a third-party service provider. It primarily refers to the outsourcing of business processing services to an outside firm, replacing in-house services with labor from an outside firm.
This course will discuss topics such as globalization, principles of outsourcing, the business process outsourcing industry, understanding the business side, and the management side of BPO.
Who this course is for:
Anyone looking to gain an understanding of Business Process Outsourcing and its practical application in an IT and Non-IT environment.
Career-driven IT professionals to stay relevant in their roles in the I.T. industry.
Who this course is for:
- Anyone looking to gain an understanding of Business Process Outsourcing and its practical application in an IT and Non-IT environment.
Instructor
EasyShiksha, an endeavour of HawksCode Softwares Pvt. Ltd., began with a vision to make education better and easy for everyone. The education platform aims to make shiksha (education) easy for educators and edu-seekers alike.
Sunil Sharma is the founder & CEO of EasyShksha. He is a “tech pundit” driven by social change. He has also worked with the US government for a pioneering online education platform.
Initially, EasyShiksha was envisaged to be a simple website that provided a user details about thousands of colleges across India. Slowly, the web portal evolved to provide students and parents all the necessary tools required to help them make an informed choice about the education and the jobs and career prospects thereafter.
Over a period of 8 years, EasyShiksha is empowering students from small towns and villages with online distance learning programme offering online courses, internship training programs with certification, Career Helper, Online Test series, Campus Ambassador Programme, Enterprise plans for colleges & universities etc. Through its various verticals, EasyShiksha hopes to empower the students and move from technical knowledge to technical skills-based education programme.
EasyShiksha provides students, staff & parents a place to find support and help. As we are all striving for the best e-learning foundations for the students, we have the resources to make this happen. The platform is built not only on someone's exceptional skills, but rather on collaboration and teamwork between all stakeholders.
EasyShiksha will be continuously striving to enhance the e-Learning platform and introduce new online course, training programs and looking at even launching online academic courses in near future. Additionally we are working at various levels to partner with leading colleges, Universities institutions, promoters etc. which will give us leading edge in the e-Learning sector.