This course was created to help you become the best version of yourself in professional sales. Presented skills and knowledge are based on years of working in the automotive industry and training and certifying over 350 car salespeople at one of the largest global automotive brands. This online training contains a full professional training that was provided in a face-to-face form to all salespeople joining the brand on one of the European markets. Now you’re getting access to it at your own home! And that’s only a part of what you are receiving here! What you’re also getting is content that was provided in one-on-one individual sessions during a process of certification (altogether worth approx. $950 USD or 850 Euro with the training session). Gathered there conclusions and examples of best practices developed by the brand’s best salespeople are added to this online training. There is also plenty of other sales tips, good practices, practical examples and expert knowledge on the subjects of customer service, business etiquette, communication and psychology in sales. You will also get a hint of what the World’s best-paid skill in sales is!
This training is suitable for experienced salespeople who want to broaden their sales skills and find out what mistakes they are making every day (that’s going to hurt!). You are getting a whole chapter related to what harmful mistakes salespeople constantly do that cost them sales. Last minute of this course is supposed to be the last minute of any kind of mistakes happening on your side. And that may be way easier than you think! You will find plenty of real-life examples that you can use straight away in your sales conversations.
If you’re considering or planning to become a professional salesperson, after completing this course you will be well-prepared to start working as a sales professional in most B2C and B2B industries, including new cars sales. And you will likely be doing it better than most of your competition! Always remember that there’s nothing like a natural-born salesperson and also that you don’t need to be an extravert to be exceptionally good at sales and be loved by your clients!
If you’re not planning to be a professional salesperson and have nothing to do with “selling”, then know that it’s not only salespeople who should be interested in “sales” as in fact we all sell every day – whether we work as professional salespeople or not. Selling is largely based on gaining trust, influencing and convincing others, and each of us needs a certain skillset in our everyday lives in order to achieve even the simplest of our goals. We are all in it together! If you’re willing to better understand and learn how to manage it, join me in this course.
Most of the examples that are used, come from the automotive industry and are easily translated into most other industries and businesses. Those of you focusing on online sales will also find many useful hints.
The goal in giving you access to this course is to make a marketplace and buying and selling process as enjoyable and satisfying of an experience as humanly possible. This is the way to change the World that we all live in. But first we need to learn what matters to our clients the most. There's a huge amount of knowledge here!
You will learn how to find new customers, take care of your current clients and make them work for your success. It is often a key part that is being forgotten by many salespeople in XXI century.
This course consists of 83 lectures including the introduction that is crucial for you in order to get the vibe of what sales should mean to all of us. The point of the first few videos, which are more general, is to show you how important of a role salespeople play in today’s economy and the entire World. You are getting a chance to learn:
· how to close (with examples),
· how to deal with objections (30+ practical examples),
· how to present your products and prices,
· how to greet your customers both in your store or via a phone call,
· how to make customer listen to you,
· what questions to ask,
· how to behave to become a trustworthy partner for your clients,
· what to do to convince your clients to advantages of your products (using arguments, proofs and letting them get to conclusions),
· how to look and arrange your workplace for as much “external support” as possible,
· how to plan your sales (and goals) starting from everyday activities,
· how to stay motivated,
· much more including rules of business etiquette (savoir-vivre) and building your position on the market.
All this is to help you sell more items, achieve higher margins and – above all, as this is where things get really connected – how to make your clients happy with your customer service that will result in building their loyalty. This is what matters in the long run.
Language used in the course is simple, understandable also for non-professionals and without strong influence of American or British accents. No Aussie accent either, mate!
In order to get the most of this course, it is strongly recommended for you to take notes throughout the whole course. It is getting really advanced and detailed at some points, with examples worth remembering. There is a lot of value here, so please stay focused, take notes and let’s start working on making the World a better marketplace!