Full Car Sales Training: A True Gentleman Wins!
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Full Car Sales Training: A True Gentleman Wins!

How to successfully sell on examples from the automotive industry (car sales)
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0.0 (0 ratings)
Course Ratings are calculated from individual students’ ratings and a variety of other signals, like age of rating and reliability, to ensure that they reflect course quality fairly and accurately.
1 student enrolled
Created by Filip Fijalkowski
Last updated 7/2020
English
English [Auto]
Current price: $65.99 Original price: $94.99 Discount: 31% off
5 hours left at this price!
30-Day Money-Back Guarantee
This course includes
  • 11 hours on-demand video
  • Full lifetime access
  • Access on mobile and TV
  • Certificate of Completion
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What you'll learn
  • Sales
  • Customer service
  • Car sales
  • Business etiquette
  • Communication
  • Psychology in sales
  • Marketing in sales
  • Automotive
Requirements
  • A pen and many sheets of paper or a notebook!
Description

This course was created to help you become the best version of yourself in professional sales. Presented skills and knowledge are based on years of working in the automotive industry and training and certifying over 350 car salespeople at one of the largest global automotive brands. This online training contains a full professional training that was provided in a face-to-face form to all salespeople joining the brand on one of the European markets. Now you’re getting access to it at your own home! And that’s only a part of what you are receiving here! What you’re also getting is content that was provided in one-on-one individual sessions during a process of certification (altogether worth approx. $950 USD or 850 Euro with the training session). Gathered there conclusions and examples of best practices developed by the brand’s best salespeople are added to this online training. There is also plenty of other sales tips, good practices, practical examples and expert knowledge on the subjects of customer service, business etiquette, communication and psychology in sales. You will also get a hint of what the World’s best-paid skill in sales is!

This training is suitable for experienced salespeople who want to broaden their sales skills and find out what mistakes they are making every day (that’s going to hurt!). You are getting a whole chapter related to what harmful mistakes salespeople constantly do that cost them sales. Last minute of this course is supposed to be the last minute of any kind of mistakes happening on your side. And that may be way easier than you think! You will find plenty of real-life examples that you can use straight away in your sales conversations.

If you’re considering or planning to become a professional salesperson, after completing this course you will be well-prepared to start working as a sales professional in most B2C and B2B industries, including new cars sales. And you will likely be doing it better than most of your competition! Always remember that there’s nothing like a natural-born salesperson and also that you don’t need to be an extravert to be exceptionally good at sales and be loved by your clients!

If you’re not planning to be a professional salesperson and have nothing to do with “selling”, then know that it’s not only salespeople who should be interested in “sales” as in fact we all sell every day – whether we work as professional salespeople or not. Selling is largely based on gaining trust, influencing and convincing others, and each of us needs a certain skillset in our everyday lives in order to achieve even the simplest of our goals. We are all in it together! If you’re willing to better understand and learn how to manage it, join me in this course.

Most of the examples that are used, come from the automotive industry and are easily translated into most other industries and businesses. Those of you focusing on online sales will also find many useful hints.

The goal in giving you access to this course is to make a marketplace and buying and selling process as enjoyable and satisfying of an experience as humanly possible. This is the way to change the World that we all live in. But first we need to learn what matters to our clients the most. There's a huge amount of knowledge here!

You will learn how to find new customers, take care of your current clients and make them work for your success. It is often a key part that is being forgotten by many salespeople in XXI century.

This course consists of 83 lectures including the introduction that is crucial for you in order to get the vibe of what sales should mean to all of us. The point of the first few videos, which are more general, is to show you how important of a role salespeople play in today’s economy and the entire World. You are getting a chance to learn:

· how to close (with examples),

· how to deal with objections (30+ practical examples),

· how to present your products and prices,

· how to greet your customers both in your store or via a phone call,

· how to make customer listen to you,

· what questions to ask,

· how to behave to become a trustworthy partner for your clients,

· what to do to convince your clients to advantages of your products (using arguments, proofs and letting them get to conclusions),

· how to look and arrange your workplace for as much “external support” as possible,

· how to plan your sales (and goals) starting from everyday activities,

· how to stay motivated,

· much more including rules of business etiquette (savoir-vivre) and building your position on the market.

All this is to help you sell more items, achieve higher margins and – above all, as this is where things get really connected – how to make your clients happy with your customer service that will result in building their loyalty. This is what matters in the long run.

Language used in the course is simple, understandable also for non-professionals and without strong influence of American or British accents. No Aussie accent either, mate!

In order to get the most of this course, it is strongly recommended for you to take notes throughout the whole course. It is getting really advanced and detailed at some points, with examples worth remembering. There is a lot of value here, so please stay focused, take notes and let’s start working on making the World a better marketplace!

Who this course is for:
  • Beginner salespeople
  • Expert salespeople
  • New cars salespeople
Course content
Expand 83 lectures 10:50:38
+ The training
83 lectures 10:50:38

Why every single one of us may want to take this sales course

Preview 12:03
What you’ll get thanks to this course
05:10
Why you have to be good at selling to have a great life!
08:00
There’s one clear path to follow in order to succeed
08:20
How selling makes the World a better place
09:34
What should a salesperson be like
08:55
Family life vs professional life
02:49
Do you actually care? How to fix your argumentation
15:23
Who to choose as a potential buyer
04:13
Two schemes that you need to know BEFORE you start talking to customers
07:45
How to present yourself - unbreakable rules of your professional appearance
30:05
This is how you should start a sales conversation
29:18
Your most important physical tool in sales
11:23
Your surroundings does matter… not only to you!
11:44
When you’re successful – present your achievements!
01:23
Nothing human is alien to me – assumptions that destroy mutual understanding!
03:52
A way to become confident in sales conversations
07:35
Do you need to believe in your product or not necessarily?
04:10
Buy your product!
03:47
I’m selling expensive products and cannot afford them myself – what then?
02:13
Product presentation – instructions and best practices (e.g. of selling a car)
25:22
World’s best-paid skill that you must learn!
06:18
A true gentleman wins - rules of business etiquette and manners
37:25
What advantages asking questions gives you
04:18
How and what questions to ask
20:08
Why and when you may consider talking about client’s current product/version
02:32
You didn’t know that you were doing it! Criticizing clients and their products
04:18
Solving one of the biggest controversies in sales – asking about the budget
06:50
Are you sure that you know what active listening is?
06:16
Should you stand or should you sit?
07:07
The only thing that matters for your clients
08:40
Your own experiences and private matters – share them or not?
02:54
Trade-in – buying customer’s car back (topic for automotive industry)
01:24
Should you focus on selling already available products (stock) – pros and cons
05:08
No summarizing – no understanding
04:02
How to make sure that you know what THEY want
03:53
The time for discussing the money
04:30
Sh*t up and…
01:16
The technique that costs nothing and helps win friends... and clients!
02:50
Customer asks about the price - should you tell them or not?
10:02
When to present your offer
07:12
Honesty and transparency – no place for empty slogans here!
04:13
How you can prove that you want good for your client (esp. automotive industry)
02:30
Never talk about the most expensive products and options… wait – are you sure?!
03:39
You’re talking with a customer and your phone rings - what to do?
11:22
You get a question and don't know the answer - what now?
03:36
Working with materials during a sales conversation
02:50
The way you communicate – don’t be sweet but guide instead!
03:59
One surprisingly common mistake to avoid
04:33
How to deal with misunderstandings
03:28
If you have to leave your client alone even for just a second…
05:09
The price does not matter that much
04:08
Presenting the price the right way
19:12
Closing the sale - with examples
15:20
How to behave if the customer does not try to negotiate the price
02:58
Dealing with objections
12:00
Over 30 examples of dealing with real-life objections in sales
24:36
Difficult customer and conflicts – a quick guide
02:46
"Yes, but" - a masterpiece of a solution
01:49
Customer asks for a discount – now what?
05:01
What many of you haven’t heard of – GAP insurance (esp. in automotive industry)
01:38
A way to build trust - detailed guidelines and leading step by step
02:41
Sometimes you make a mistake – how to communicate and fix problems
04:45
A set of what NOT to do/say based on real examples from 350+ salespeople
47:27
Useful phrases that you may start using now
05:39
Sold with no margin – to hate or not to hate? (Esp. useful in automotive ind.)
04:37
Introduction to your “club” – a way to build a good connection
03:46
Handover of a product – this is THE moment! A story of picking up a new car
04:17
How to motivate yourself on daily basis and achieve you sales goals – calculate!
04:26
How you can create and maintain your OWN customer database
15:50
What if you weren’t scared? It’s a gamechanger!
03:19
Where to look for your new customers first
02:04
Whatever you buy, you’re getting yourself a free lead!
02:10
Make your customers work for you – how to make them send you new clients
02:39
Rules of setting an appointment
06:44
Phone conversation - unbreakable rules
02:19
Giving the price on the phone – one very strange dispute
04:37
21st century self-promotion – you CAN do it!
05:01
One super important thing to AVOID – follow if you want to do your job better!
07:49
Your state of being affects your customers and your results in sales
08:13