Udemy
  •  
  •  
  •  
  •  
  •  
  •  
  •  
  •  
  •  
  •  
  •  
  •  
  •  
Development
Web Development Data Science Mobile Development Programming Languages Game Development Database Design & Development Software Testing Software Engineering Development Tools No-Code Development
Business
Entrepreneurship Communications Management Sales Business Strategy Operations Project Management Business Law Business Analytics & Intelligence Human Resources Industry E-Commerce Media Real Estate Other Business
Finance & Accounting
Accounting & Bookkeeping Compliance Cryptocurrency & Blockchain Economics Finance Finance Cert & Exam Prep Financial Modeling & Analysis Investing & Trading Money Management Tools Taxes Other Finance & Accounting
IT & Software
IT Certification Network & Security Hardware Operating Systems Other IT & Software
Office Productivity
Microsoft Apple Google SAP Oracle Other Office Productivity
Personal Development
Personal Transformation Personal Productivity Leadership Career Development Parenting & Relationships Happiness Esoteric Practices Religion & Spirituality Personal Brand Building Creativity Influence Self Esteem & Confidence Stress Management Memory & Study Skills Motivation Other Personal Development
Design
Web Design Graphic Design & Illustration Design Tools User Experience Design Game Design Design Thinking 3D & Animation Fashion Design Architectural Design Interior Design Other Design
Marketing
Digital Marketing Search Engine Optimization Social Media Marketing Branding Marketing Fundamentals Marketing Analytics & Automation Public Relations Advertising Video & Mobile Marketing Content Marketing Growth Hacking Affiliate Marketing Product Marketing Other Marketing
Lifestyle
Arts & Crafts Beauty & Makeup Esoteric Practices Food & Beverage Gaming Home Improvement Pet Care & Training Travel Other Lifestyle
Photography & Video
Digital Photography Photography Portrait Photography Photography Tools Commercial Photography Video Design Other Photography & Video
Health & Fitness
Fitness General Health Sports Nutrition Yoga Mental Health Dieting Self Defense Safety & First Aid Dance Meditation Other Health & Fitness
Music
Instruments Music Production Music Fundamentals Vocal Music Techniques Music Software Other Music
Teaching & Academics
Engineering Humanities Math Science Online Education Social Science Language Teacher Training Test Prep Other Teaching & Academics
AWS Certification Microsoft Certification AWS Certified Solutions Architect - Associate AWS Certified Cloud Practitioner CompTIA A+ Cisco CCNA Amazon AWS CompTIA Security+ Microsoft AZ-900
Photoshop Graphic Design Adobe Illustrator Drawing Digital Painting InDesign Character Design Canva Figure Drawing
Life Coach Training Neuro-Linguistic Programming Mindfulness Personal Development Personal Transformation Meditation Life Purpose Coaching Neuroscience
Web Development JavaScript React CSS Angular PHP WordPress Node.Js Python
Google Flutter Android Development iOS Development Swift React Native Dart Programming Language Mobile Development Kotlin SwiftUI
Digital Marketing Google Ads (Adwords) Social Media Marketing Google Ads (AdWords) Certification Marketing Strategy Internet Marketing YouTube Marketing Email Marketing Retargeting
SQL Microsoft Power BI Tableau Business Analysis Business Intelligence MySQL Data Analysis Data Modeling Big Data
Business Fundamentals Entrepreneurship Fundamentals Business Strategy Online Business Business Plan Startup Freelancing Blogging Home Business
Unity Game Development Fundamentals Unreal Engine C# 3D Game Development C++ 2D Game Development Unreal Engine Blueprints Blender
30-Day Money-Back Guarantee

This course includes:

  • 1.5 hours on-demand video
  • 3 downloadable resources
  • Full lifetime access
  • Access on mobile and TV
Business Industry Workplace Health and Safety

Front Desk Safety and Security

Planning ahead for serious events including emergencies, natural disasters, intruders and threats of violence.
Highest Rated
Rating: 5.0 out of 55.0 (55 ratings)
147 students
Created by Captain Joe Puckett
Last updated 2/2013
English
English [Auto]
30-Day Money-Back Guarantee

What you'll learn

  • By the end of this course you will develop ideas of what action you will take during emergencies.
  • By the end of this training you will learn to focus more on your surroundings.
  • Upon completion of this course you will learn terms and concepts to help you evaluate odd, suspicious and dangerous situations.
  • This training will help you feel more comfortable about notifying others of emergencies including supervisors, security and the 911 systems.
  • Upon completion of this course you will be more familiar with appropriate actions during dangerous events such as hostile intruders, incidents involving weapons, lock downs, threats of violence and evacuations.

Requirements

  • This course has no prerequisites.

Description

This course is designed to help those of us working the front desk, reception, records, campus information, night auditors, lobby staff, and volunteer service positions to understand how to handle emergencies, threats, intruders and lock downs. This course emphasizes your safety and being prepared for such incidents within our workplaces to be the most effective for us and for those around us. Course also gives you an inside look at the 9-1-1 dispatch system. Includes videos, handout, and quiz. Approximately 2 hours in length.

Who this course is for:

  • This course is intended for anyone that works a reception, records, lobby or other front desk position. Intended Audience includes Receptionists, Records Staff, Greeters, Information Desk Staff, Lobby Monitors or Greeters, Night Auditors, Volunteer Desks or Concessions and Ticket Sales Staff

Course content

4 sections • 7 lectures • 1h 15m total length

  • Preview22:08
  • Thinking Ahead - What Will You Do When Something Happens?
    02:51

  • Handling Specific Emergencies
    33:04
  • One Supervisors Thoughts on Handling Emergencies
    03:02
  • A Security Supervisor Perspective on Active Intruders
    03:18

  • An Overview of 911
    09:30
  • Front Desk Safety Quiz
    10 questions

  • In Review: Your Safety and Planning Ahead are Key
    01:34

Instructor

Captain Joe Puckett
Human Behavior Analyst and Safety Expert at Udemy
Captain Joe Puckett
  • 4.8 Instructor Rating
  • 74 Reviews
  • 202 Students
  • 2 Courses

Joe Puckett has been involved in many areas of law enforcement during his 21 year career. His experience includes hostage and crisis negotiations, patrol investigations, dignitary protection, as well as incident and event command. Finally he served as a Field Operations Captain prior to his career change.

Mr. Puckett has been recognized by federal, state and local organizations regarding his professional investigations, instruction and attention to detail. Since 1991, Joe Puckett has presented to thousands of public safety, criminal justice, government staff and members of the public. His focus of instruction is generally relative to human nature, human actions and human reactions.

Mr. Puckett receives excellent reviews on his presentation style, fairness and professional standards of his training material.




  • Udemy for Business
  • Teach on Udemy
  • Get the app
  • About us
  • Contact us
  • Careers
  • Blog
  • Help and Support
  • Affiliate
  • Terms
  • Privacy policy
  • Cookie settings
  • Sitemap
  • Featured courses
Udemy
© 2021 Udemy, Inc.