What you'll learn
- Students will learn what tasks and responsibilities occur in the day to day role of an IT support specialist.
- How to negotiate salary including when, why and how to negotiate.
- The importance of Asset Management and and accurate Reporting
- IT basics such as types of hardware, software, and tools you use in the day to day role.
Requirements
- The only prerequisite for this course is familiarity with using a computer and a readiness to learn. No prior IT knowledge is required, making it perfect for beginners looking to transition into the IT field.
Description
Are you ready to make a career change and dive into the exciting world of Information Technology (IT)? Whether you're coming from a completely different field or looking to switch gears within the tech industry, our comprehensive course is designed to equip you with the knowledge and skills needed to successfully transition into entry-level IT roles.
In this step-by-step program, we'll demystify the complexities of the IT landscape and guide you through the fundamental concepts, tools, and practices that form the backbone of the industry. In this course, we review live tickets from real helpdesk queues along with providing live demos that walk through step-by-step situations you may encounter in your everyday IT role. Our goal is to show everyone how the everyday technologies you use are applied in the IT Support role and how simple they are to not only learn but comprehend. From understanding key technologies to mastering essential IT skills, salary negotiation, and interview tips, we've got you covered.
Additionally, this course is designed for anyone looking to level up their professional skills. We'll cover topics such as 401K investing, salary negotiation strategies, and effective resume building. By the end of the course, you'll be well-equipped to tackle the IT job market with confidence and have a solid foundation to grow your career. Whether you're a complete beginner or seeking to enhance your current skill set, our course offers valuable insights and practical knowledge to help you succeed.
Who this course is for:
- This course is ideal for anyone looking to transition into the IT field. It’s also perfect for individuals in any career who need assistance with building a resume, mastering interviewing tactics, and negotiating salaries. Whether you're starting fresh or looking to enhance your professional skills, this course has you covered.
Instructor
- 5.0 Instructor Rating
- 5 Reviews
- 19 Students
- 1 Course
I feel so fortunate to be in a field where we can bring creativity to the role every single day. As a lifelong musician, that was something I constantly sought while exploring different roles and career paths as a teenager. My career experience has been nothing short of an adventure. There's something about waking up and knowing there are new things to learn that provides me with an extra boost of energy.
I’ve been in the IT industry for over 7 years, and I’m excited to teach the next generation of IT specialists. Throughout my career, I’ve honed my skills in various IT roles and have a passion for sharing my knowledge with others. I look forward to helping you embark on your own IT adventure and achieve your career goals.