
Price by project, not hourly, and emphasize value and return on investment to protect cash flow, attract quality clients, and grow money.
Learn to price ux work by setting a yearly revenue goal, estimating billable hours, and selecting services, using outcomes and client return on investment to justify pricing.
Offer three packages—silver, gold, and diamond—with basic UI reviews, advanced assessments, and on-site audits, then apply value-based pricing focused on outcomes and client trust.
Learn to estimate UX work by focusing on outcomes within budget, using three pricing responses, discovery, and assumptions, plus ranges rather than fixed quotes.
Start every estimate with a discovery phase to map client needs, break work into concrete tasks, and estimate in four- or eight-hour blocks, adding padding and regular checkpoints.
Learn to negotiate price and scope with clients by standing by your fees, emphasizing value over discounts, and offering scoped work that delivers measurable outcomes.
Discover how to keep more of your income by managing expenses and deductions with a CPA, including home office, travel, and car expenses.
Protect your finances as a solo freelancer by securing contracts and deposits, keeping impeccable records, and enforcing timely payments to safeguard health, cash flow, and self-preservation.
Discover how to get seen and make contact as a UX freelancer by showing up at relevant events, conducting personalized outreach, and creating targeted content that demonstrates value.
Network as curiosity-driven conversations that reveal others' needs and opportunities. Treat networking as long-term marketing built on sincere listening, generous questions, and lasting relationships.
Lead interactive, outcomes-focused meetings to pitch pricing and contracts. Demonstrate collaboration and present a scope-driven proposal with clarity and invited client questions.
Learn how to craft a solid proposal as a marketing tool, outlining background and approach, the work, fees and assumptions, evidence, and approvals to secure client sign-off.
Learn Joe's contract rules for ux freelancing: never start without a signed contract and deposit, understand every clause, and confidently negotiate and redline to protect scope and payment.
Create a plain-language contract detailing what's included and what's not, payment terms and deposits, confidentiality, and governing law, with precise legal names and signing authority.
I’ll cut to the chase: I created this course to answer the following six questions I am asked nearly every day by UX and Design freelancers of all stripes:
How much should I charge?
How do I estimate a project?
What’s the best way to promote myself to get clients?
How do I pitch and present to those clients to land the work?
What should be in my proposal?
What terms should be in my contract, and how do I create one that won’t scare them off?
Why am I asked so often? Because there are simply no good, useful, actionable answers to be found anywhere. Especially online, where articles and videos that promise to answer these questions actually do nothing of the sort. Instead, they give fuzzy, nebulous advice that freelancers can’t take and put to use.
I figured it was time to end all that, because anyone with enough courage to work for themselves deserves a whole lot better.
Working for yourself is hard enough without wasting time on empty promises and slick marketing-speak. So that is NOT what you’ll find here.
Instead, you’ll find practical, step-by-step advice that you can put to use right now — based on my 30 years as an independent Designer and UX consultant. I ran my own firm for 10 years and moved to consulting for the next 20, and to be honest, I made every mistake in the book. Sometimes twice. But as they saying goes, we learn best from our mistakes. And I personally believe that in any situation, either you win or you learn.
So what I’m going to give you here is everything I’ve learned along the way — principles and practices that I follow religiously and lean hard on. Techniques that are as responsible for my success as the value I give to clients when doing the work.
And you can ask me any and all questions you have along the way; I answer every single question and message I get, no exceptions.
If you’ve ever asked yourself any of the six questions above, or ever had a moment where you felt like “I don’t know what I should do here,” then this course is the answer you’ve been waiting for.
Let's get started.