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Foundations of Ethical Listening
Rating: 3.6 out of 5(5 ratings)
354 students

Foundations of Ethical Listening

Learn the principles, techniques, and psychology of listening that heals, especially in remote counseling settings
Created byNILA SCHOOL OF HAPPINESS
Last updated 7/2025
English

What you'll learn

  • 1. Understand the psychological foundations of ethical listening, including Carl Rogers' core conditions.
  • 2. Identify and apply verbal and non-verbal cues to improve presence in tele-counseling.
  • 3. Practice emotional validation and avoid invalidating responses that create shame or distance.
  • 4. Use silence intentionally to support emotional safety, reflection, and healing.
  • 5. Recognize common pitfalls in listening and shift toward empathetic, client-centered responses

Course content

5 sections • 35 lectures • 1h 16m total length

  • Foundation to Ethical Listening1:19
  • The emotional power of being heard (Carl Rogers)2:12
  • What ethical listening truly means?3:28
  • Core conditions of healing (Rogers)1:55

    Discover the core conditions of healing—unconditional positive regard, empathetic understanding, and congruence—and learn how these principles enable growth through ethical listening in everyday life.

  • We all can listen-therapist or not !1:38
  • Listening in the Indian social context1:36

    Practice listening as sacred work in the Indian social context by offering presence to those in distress in tea shops, classrooms, and WhatsApp, without therapy techniques.

  • Suicide statistics (NCRB) and the pain of not being heard1:32
  • Everyday phrases that harm more than help1:30

Requirements

  • No prior counselling experience is required.
  • An open mind and willingness to reflect on your own listening habits.
  • A quiet space to engage with the reflective exercises.
  • Internet access for viewing video lessons and slides.

Description

This course offers a deep, structured exploration into the art and science of ethical listening, with a focus on tele-counseling. Drawing from humanistic psychology, therapeutic communication, and trauma-sensitive practices, this training equips you with powerful skills to create emotional safety and deep connection even without physical presence.

In today’s digital world, the ability to listen ethically and empathetically has never been more crucial. Whether you’re supporting someone through a video call, phone session, or online chat, your listening can either build bridges of healing or unintentionally create distance. This training ensures you have the tools to do the former.

Whether you’re a student, counselor, teacher, peer-supporter, or simply someone who wants to listen better this course is designed to strengthen your capacity to hold space, validate emotions, and support others with presence, not just advice.


You will learn how to:

  • Use verbal and non-verbal listening cues effectively.

  • Offer emotional validation without judgment.

  • Harness the healing power of active silence.

  • Avoid common mistakes that shut people down.

  • Apply evidence-based techniques from Carl Rogers, Linehan, Brene Brown, and others.

  • Ethical listening principles

  • Verbal and non-verbal listening skills in tele-counseling

  • Emotional validation techniques

  • Active silence as a therapeutic tool

Rooted in humanistic psychology, therapeutic communication, and trauma-sensitive practices, it equips you with powerful skills to create emotional safety, trust, and deep connection

Who this course is for:

  • Psychology and social work students.
  • Counselors and peer-support volunteers.
  • Teachers, educators, and school well-being staff.
  • NGO workers engaging in tele-support.
  • For those who have a interest in listening others.

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