Foundations of Customer Experience
- 1.5 hours on-demand video
- 1 downloadable resource
- Full lifetime access
- Access on mobile and TV
- Certificate of Completion
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- Customer Experience, or CX is the a more modern approach to what used to be customer service.
Customer Experience is the new battle ground of sales and retention. Small businesses need a leg up in this arena to keep their market share. This workshop is designed to give you the foundations needed to begin understanding CX easily!!!
If you have customers, want customers OR work with people you need to get the foundation of CX under your belt. CX has replaced "customer service" and is a more comprehensive technique. Don't delay, get up to date with CX today!
- Anyone who has customers.