Fostering Psychological Safety & Belonging on Teams
- You should have an understanding of your team dynamics and company culture.
- You should have a baseline understanding of what diversity and equity are and their importance to your organization's success.
- You should have a baseline understanding of Unconscious Bias. This topic will not be covered in this course.
Have you ever been on a team where you felt included, like you were able to be your true self at work, take risks, and truly grow your career? Being on a team with a shared sense of Psychological Safety and Belonging is a rewarding experience, and often, these teams are also the most productive and innovative. Studies show that when employees feel included in their organization and are able to be their authentic selves at work, they are more engaged and creative, and their organization thrives.
This course is designed for managers to take actionable steps to create Psychological Safety and foster inclusion and belonging on their team. Belonging is personal. It means something different to everyone, but there are practical steps you can take to create the conditions for everyone to belong by creating a shared sense Psychological Safety and inclusion. In this course we’ll cover:
How to manage your team foster inclusion and belonging
Why fostering inclusion and belonging at your company is ongoing work critical to your success
Six steps to building Psychological Safety on your team to foster inclusion
A framework for having brave conversations about inclusion and belonging with your team
Tools and resources to understand what belonging means for all individuals on your team
Doing this work is challenging, but the experience of leading a team with true Psychological Safety and a sense of Belonging is incredibly rewarding. By doing this work, you will set the standard for your team and your organization on what it means to be a good leader.
Are you ready? Let’s get started.
- Managers who want to foster a sense of inclusion and belonging on their team
- Leaders who want to create team norms and practices to create an inclusive workplace
- HR and Learning & Development professionals who want to educate their employees on norms and best practices for fostering inclusion and belonging in the workplace
- Reflection: What do inclusion and belonging mean to you?03:05
- Defining diversity, equity, inclusion, and belonging04:55
- How diversity, equity, inclusion, and belonging drive success02:15
- Build inclusion through Psychological Safety04:30
- Step 1: Active listening04:48
- Step 2: Show understanding of other people's perspectives04:31
- Step 3: Be inclusive in interpersonal settings04:51
- Step 4: Be inclusive in decision-making04:54
- Step 5: Lead with compassion and authenticity05:28
- Step 6: Turn difficult conversations into brave conversations04:45
- Measure the Psychological Safety on your team02:07
- Moving from inclusion to belonging01:41
- Recognition vs. appreciation03:36
- Programs to foster belonging02:57
- Your manager action plan01:49
Shelley Osborne is passionate about creating corporate learning cultures that enable continuous skills development and nurture a growth mindset to drive employee engagement and company performance. She has over fifteen years of experience across the education, consulting, and corporate sectors.
Currently, Shelley is the Vice President of Learning at Udemy, where she leads the company’s learning strategy and continuous upskilling of employees globally. In her work, she often leverages innovative technologies and fresh approaches like virtual reality and gamification to drive lasting engagement. Before Udemy, Shelley was the Vice President of Learning & Development at Farside HR Solutions, where she advised early- and late-stage companies on learning and talent strategy, skill development and leadership programs. Before moving into the professional learning and development space, Shelley had a successful career as a classroom teacher in Canada for almost a decade.
Shelley speaks regularly at industry events such as TEDWomen, ATD International Conference, DevLearn, and Unleash. She contributes to numerous publications, including Entrepreneur, Fast Company, and the U.S. Chamber of Commerce Foundation. Shelley has also provided expert commentary in The Wall Street Journal, CNBC, Cheddar TV, Inc., and more. Drawing from her experience, Shelley is the author of an upcoming McGraw Hill book, The Upskilling Imperative: Five Ways to Make Learning Core to the Way We Work, which is slated for Summer 2020 release and examines how companies can create, implement, and maintain thriving learning cultures.
The Udemy Learning Team, led by Shelley Osborne, VP of Learning, works to create best-in-class learning experiences, both internally for Udemy employees, and externally, for Udemy students.
Our courses are focused on embracing the power of feedback, inclusive leadership, growth mindset, and change agility to foster a culture of learning on teams.