Operations Management: Forecasting and Capacity Planning
What you'll learn
- Match customer demand trends with the patterns that illustrate them.
- Identify the major demand forecasting variables.
- Recognize key concepts related to various demand forecasting models and methods.
- Sequence the stages in the demand forecasting process.
- Recognize the characteristics of strategies used to manage capacity.
- This course has no special requirements or prerequisites
The course on Supply Forecasting and Capacity Planning is part of the Operations Management Training Program which includes a number of eight sections also presented as individual courses for your convenience.
How can a business cope with changes in demand for its goods or services? If demand falls below supply, the storage of unsold products will cost money, or staff and equipment will be idle.
But if demand exceeds supply, customers will be frustrated by unavailable products or long lines for service, and they may take their business to a competitor. Whether the business is manufacturing or service based, dealing with fluctuations in demand is a challenge for operations managers.
An operations manager's objective is to fine-tune the production process so that the organization's output matches to constantly changing consumer demand. To accomplish this task, the manager needs a knowledge of demand forecasting and of strategies for managing capacity to meet ever-changing demand.
Demand forecasting often uses information about past demand to identify patterns that can help predict future demand. It reduces risk and uncertainty in planning operations. The aim of capacity management is to make decisions that optimize productivity in light of actual or anticipated demand.
This course addresses the basics of demand forecasting and capacity management, you'll learn:
about the nature of supply and demand
learn how to identify different demand trends based on their charts
be introduced to the steps in the demand forecasting process, and
learn about the range of capacity management strategies that are available.
In order, the six steps in the demand forecasting process are: establish purpose, select items, determine time horizons, select model, gather data and make forecast, and validate results. Three strategies are Level strategy, Chase Demand strategy, and Demand Management strategy
This course will give you important foundational knowledge of the techniques of demand forecasting and capacity management. You'll become better equipped to implement them in your organization to align production schedules or service capacity to changing customer demands.
That’s it! Now go ahead and push that “Take this course” button, and see you on the inside!
Who this course is for:
- Anyone working in operations management or another functional area, who is looking to gain a working understanding of the operations functions in a service or manufacturing organization
Sorin Dumitrascu is a man with many talents and a passion for helping others grow and develop. He has been involved in the development and delivery of courses on management, computer literacy, human resources, career development, and more for over 15 years.
Sorin is also a certified trainer and project manager, with a master's degree in International Relations and Policy Making as well as a bachelor's degree in Law and Public Administration. He has coordinated projects in the areas of rule of law, regional development, and human resources for over a decade.
Sorin has an extensive background in civil service, private sector and NGO work. He has more than 15 years of managerial experience in justice, corrections, internal affairs, training, project management and consultancy within the private sector and NGO.
Additionally, he is certified as an ICDL tester and trainer for United Nations Peacekeeping Missions and holds a professional degree in public management.