Food & Courier : Collection Job, Delivery Job & Feedback
What you'll learn
- Understanding the Introduction and importance of Food & Courier Services
- Learning Food and courier Collection Job & Delivery Job
- Analyze the Communication and Customer Interaction of Food and courier Collection Job & Delivery Job
- Learning the skills of Food Safety and Hygiene, Health and Wellness
- Learn the technology and Tools, Feedback and Quality Improvement
- Analyze the Emergency and Safety Procedures, Environmental and Sustainability Practices
Requirements
- Basic skills of collection job and delivery job
- CRM skills to develop the feedback of collection job and delivery job
Description
Master Course in Food & Courier: Collection Job, Delivery Job & Feedback
In the fast-paced world we live in, convenience is key. With the rise of online food delivery services, the food and courier industry has witnessed a significant transformation. Today, we will explore the different aspects of this industry, focusing on collection jobs, delivery jobs, and the importance of customer feedback.
The collection job plays a crucial role in the food and courier industry. It involves picking up orders from restaurants or food outlets and ensuring they are ready for delivery. Timeliness and efficiency are paramount in this role, as any delays can negatively impact the customer's experience.
Once the orders are collected, the delivery job takes center stage. Delivery personnel are responsible for transporting the orders from the restaurant or food outlet to the customer's location. This role requires individuals to be well-versed in navigation, as they must find the most efficient routes to ensure timely deliveries.
Customer feedback is invaluable in the food and courier industry. It provides valuable insights into the overall customer experience, allowing companies to identify areas for improvement.
The food and courier industry has revolutionized the way we enjoy our meals. Collection jobs and delivery jobs are the backbone of this industry, ensuring that orders reach customers promptly and efficiently. Furthermore, customer feedback plays a vital role in shaping and improving the services provided. As the industry continues to evolve, it is crucial for companies to adapt and embrace customer feedback to deliver the best possible experience.
In this master course, I would like to teach the 6 major topics:
1. Introduction to Food & Courier Services
2. Food and courier Collection Job & Delivery Job
3. Communication and Customer Interaction of collection and delivery job
4. Food Safety and Hygiene, Health and Wellness of collection and delivery job
5. Technology and Tools, Feedback and Quality Improvement of collection and delivery job
6. Emergency and Safety Procedures, Environmental and Sustainability Practices
Who this course is for:
- All UG and PG Business and other department students
- Interested students to learn about the concepts of Food & Courier : Collection Job, Delivery Job & Feedback
Instructor
- 4.4 Instructor Rating
- 56,759 Reviews
- 601,584 Students
- 332 Courses
Achievements on Udemy : (UDEMY TOP BUSINESS BEST SELLER & FULL TIME UDEMY INSTRUCTOR)
[1] Enrolled over 600,000 students from 214 countries & 47+ Udemy Business (UFB) Courses for Business Subscription.
[2] Delivered a staggering 4.07 million course enrollments, with 11,541,409 minutes taught Including UFB Courses (Upto April' 2025).
[3] Offered a diverse array of 332 courses, covering Business, General Management, Leadership, IT, Software and Systems, Psychology, Education, and Media Studies.
Credentials and Qualifications of Dr. José:
Dr. José's extensive qualifications showcase his dedication to various fields:
[1] Earned a Ph.D. in Entrepreneurship & Business Management in 2019, contributing to the understanding of business dynamics.
[2] Holds an M.Phil. in Business & General Management, establishing a solid foundation in comprehensive management knowledge.
[3] Completed a Masters in Financial Markets in 2015, demonstrating expertise in financial systems.
[4] Acquired a Masters in Information Technology in 2013, equipping him with technological proficiency.
[5] Achieved a Masters in Human Resource Management (MBA) in 2011, highlighting organizational skills.
[6] Secured a Bachelors in Mathematics in 2009, emphasizing analytical and statistics prowess.
[7] Earned a Diploma in Teacher Education in 2006, showing dedication to education.
This diverse academic background positions Dr. José as a well-rounded and versatile professional.
Teaching Experience:
Dr. José is an accomplished expert with a wealth of teaching and industry experience:
[1] Currently he is working as a Researcher and Professor of Florida Christian University (FCU Online), Orlando, FL.
[2] Serves as a Senior Researcher, Professor, and Subject Matter Expert at UTEL University, Universidad Centro Panamericano de Estudios Superiores - México, IBS-BFSU (International Business School - Beijing Foreign Studies University) China.
[2] Holds the title of Honorary and Visiting Professor at NGCEF Australia, ISCIP Canada, and Judge of the Research center for the Internationalization of companies from emerging economies (I-CEE) & Global Forum on Business Case Study.
[3] Dr. José, Specializes in digital transformation teaching, innovative teaching, and project based strategies for startup teaching in digital platform ecosystems.
Instructional Design and Curriculum Development Experience:
Dr. José's instructional design and curriculum development contributions are noteworthy:
[1] Designed and developed more than 5 specialized Post Graduate Master Degree courses for International Business School - Beijing Foreign Studies University (IBS-BFSU).
[2] Expertise in corporate entrepreneurship, organizational innovation, and learning.
[3] Over 15 years of experience as a business and IT consultant for over 20 successful startup businesses.
[4] Designed, developed, and hosted over 200 corporate business websites since 2007, receiving over 10 awards for graphic and web design.
Interests of Teaching Topics:
Dr. José's teaching interests span a wide range of subjects:
[1] Conducted, supervised, and handled more than 10,000 UG, PG students since 2007.
[2] Led training sessions for undergraduate and postgraduate Master Degree graduates in areas such as Entrepreneurship Development, Business Management, Human Resource Management and Development, Marketing, Digital Marketing, Finance and Financial Markets, Economics, Statistics, Education, Psychology, Leadership and Personal Development, Multimedia, Information Technology, IEEE Domains, and Software Certification Courses.
[3] Regular Keynote Speaker at AEIC China and Whither Our Economies (WoE) Lithuania.
[4] Currently guiding 5 Ph.D. Scholars in Business Administration, Computer Science, and IT Domains.
Certifications, Research and Publications:
Dr. José boasts an impressive list of certifications, research, and publications:
[1] Completed more than 30+ Software, IT, and Business Certifications.
[2] Serves as an Editor of Science Direct PLAS Journal, Ai Scholar China and certified reviewer for several renowned publishers from Springer Nature, Online Wiley, Emerald & SAGE.
[3] Published over 50 research and review articles, 8-12 solo-authored full case studies, 4 book chapters, and numerous book reviews and some listed in WoS & Scopus Listings.
[4] Google Scholar Citation 100+ and Research Gate Score is 270.90 with 54+ Citations, 59,299+ reads, and 27 Research Recommendations.
[5] European Alliance for Innovation (EAI) Score is 16.
Honors and Awards:
Dr. José's accomplishments are celebrated with various honors and awards:
[1] Top Funding Project Writer.
[2] Top Researcher Award 2019-2024.
[3] Best Ph.D. Thesis Award 2018.
[4] Distinguished Young Scientist 2017.
[5] University Topper (2011-2012).
[6] Seven-time recipient of the FCB - Faculty Competency Building Award (2011-2018).
[7] Mr. Perfect Award in 2008.
International Memberships and Activities:
[1] Holds memberships in 35+ International academic and professional bodies, including IEEE (ID : 96447154), Oulu Entrepreneurship Society - Finland, AfSAE (ID: 256521), ISPIM (ID: 1374), ITPA (ID: 29660) and many more.
[2] Volunteers for Scopus, Web of Science, and ABDC Indexed journals.
[3] Serves as an editorial and reviewer board member for over 30+ journals and has reviewed 200+ articles since 2019.