Effective Feedback Management
5.0 (1 rating)
Course Ratings are calculated from individual students’ ratings and a variety of other signals, like age of rating and reliability, to ensure that they reflect course quality fairly and accurately.
3 students enrolled

Effective Feedback Management

Sharing feedback is an essential skill every individual, Manager or person in the leadership role should possess.
5.0 (1 rating)
Course Ratings are calculated from individual students’ ratings and a variety of other signals, like age of rating and reliability, to ensure that they reflect course quality fairly and accurately.
3 students enrolled
Last updated 6/2019
English
English [Auto]
Current price: $16.99 Original price: $24.99 Discount: 32% off
5 hours left at this price!
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This course includes
  • 2 hours on-demand video
  • 14 articles
  • Full lifetime access
  • Access on mobile and TV
  • Certificate of Completion
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What you'll learn
  • Sharing feedback is an essential skill every individual, Manager or person in the leadership role should possess.
Requirements
  • Doing this well will not just make you an effective communicator but also help your team members will perform better.
Description

Feedback Management – Sharing feedback is an essential skill every individual, Manager or person in the leadership role should possess. The purpose of this course is to make sure you share effective feedback that is concise and direct. The key is to embrace both giving and receiving feedback effectively. Doing this well will not just make you an effective communicator but also help your team members will perform better.

Who this course is for:
  • Managers (All Levels)
  • Team Members
  • Beginner
Course content
Expand 34 lectures 02:00:08
+ Feedback Management
34 lectures 02:00:08

The purpose of this course is to help you develop the skills of effectively managing feedback in a way that leads to learning and improvement.

Preview 02:21

Research has demonstrated that when the person giving feedback adheres to certain fundamentals, feedback is most likely to result in positive behavioral change.

History Of Feedback And The Importance Of Change
04:41
Activity
00:13

Providing feedback is an important task. Individuals and teams need and want to know that they are doing well and they also need to be made aware of improvements they should be making.

Calibrate Don’t Interpret
06:19

Take a short quiz to identify the difference between facts and opinions

Quiz
15 questions

Use specific observational experiences to help you apply and embed your learning.

The Importance Of Observation
07:23
Activity
00:10

Understanding different frameworks to set goals and analyze your feedback.

Using Goals And Well Formed Outcomes For Better Feedback
05:31
Action Points
00:01

Explore the biggest factor in determining how effective your feedback is likely to be.

Feedback As A Skills And The 9 Elements
03:50
Action Points
00:02

Understanding the First element of effective feedback.

Element 1 - Descriptive
04:41
Action Points
00:01

Understanding the Second element of effective feedback.

Element 2 - Performance Focused
05:28

Understanding the Third element of effective feedback.

Element 3 - Clear And Direct
05:38
Action Points
00:01

Understanding the Fourth element of effective feedback.

Element 4 - Offered
08:11

Understanding the Fifth element of effective feedback.

Element 5 - Owned
06:12
Action Points
00:01

Understanding the Sixth element of effective feedback.

Element 6 - Specific
07:57

Understanding the Seventh element of effective feedback.

Element 7 - Balanced
07:07
Action Points
00:01

Understanding the Eight element of effective feedback.

Element 8 - Timely And Regular
07:46
Action Points
00:02

Understanding the Ninth element of effective feedback.

Element 9 - Solution Focused
06:31
Activity
00:07

Understanding the full cycle of effective feedback

There's No Failure Only Feedback
05:04
Activity
00:11

Understanding the tools of feedback

Recording And Reflection As Tools For Feedback
07:53

Understanding the need to prepare and present

Content And Preparation
06:46
Activity
00:07

Understanding the flow and attitude needed to share effective feedback

Flow And Attitude
06:07

Practice, Practice and Practice

Conclusion
02:43
Activity
00:06
Assess Your Feedback Style
00:52