Feedback Jiu-Jitsu: The Art & Science of Receiving Feedback
What you'll learn
- Learn how to turn any feedback to your benefit, regardless of how it was given or the intent with which it was given.
- Learn the neuroscience behind why our bodies tend to react defensively to feedback.
- Discover 6 "moves" you can use to not get triggered by feedback.
- Identify opportunities to practice the 6 moves.
- The lessons are applicable to anybody who wants to improve their ability to benefit from feedback. There are no pre-requisites for this course.
We all receive feedback, but we can't control who gives it to us. For that reason, you’re likely better off investing in how to receive feedback than in how to give it.
Why Is Feedback So Difficult?
If you're like most people, feedback can be difficult to receive, and it doesn’t always come from people who are good at giving feedback. Even if you already know that receiving feedback is important to both your personal and professional development, you're probably still left wondering "Why is receiving feedback so difficult and anxiety-ridden, and how can I get better at making use of the feedback I receive?”
What The Course Covers
This course, “Feedback Jiu-Jitsu: The Art & Science of Receiving Feedback,” is designed to help you receive feedback graciously and act on it visibly for your personal and professional growth. In the course, we’ll address the following points.
Why feedback is critical to your career.
How neuroscience explains your body’s reaction to feedback and how to better control that response.
Six moves that can help you avoid the fight-or-flight response to feedback and even feel comfortable seeking feedback.
How these six moves can even be used to make you a better feedback giver.
Feedback Exercise with Instructor Guidance
The course includes an hour of video presentations, along with a real feedback exercise to practice applying what you have learned. The exercise includes the opportunity for guidance from the course instructors. You will receive guidance as you ask someone you know for feedback on a specific area and can actually apply what you have learned!
Who this course is for:
- Is the idea of receiving feedback scary? Do you wish you could use feedback better? Or do you want to be better at giving feedback? It seems like this should be easy, but you're pretty normal if it isn't for you. This course will provide simple "moves" you can use both when receiving and giving feedback, allowing you to receive it graciously and act on it visibly--which creates growth opportunities.
Glade is passionate about helping people, teams, and organizations reach their full potential through the power of generative feedback. He works with senior teams and leaders from around the world to develop growth strategies and improve leadership skills.
Glade has worked with companies such as Barclays, Procter & Gamble, GlaxoSmithKline, Citigroup, and many more. He also provides training and coaching for institutions of higher ed such as Cornell University and is an engaging keynote speaker on leadership, strategy, and executive development.
Glade is a teacher too! He has taught graduate courses at New York University Wagner School of Public Service as well as leadership courses at many corporate learning centers.
He has a master's degree focused on international business and development from Columbia University and a BA in Philosophy and Asian Studies from Brigham Young University. In fact, Glade was recently recognized as one of the 50 highlighted alums for BYU's College of Humanities' 50-year anniversary.
Glade speaks Thai, a bit of Lao, and very limited Mandarin. A favorite Thai phrase "มองไม่เห็นขนตาตัวเอง" loosely translated means "you can look, but can't see your own eyelashes". That's why we all need feedback from others.
Michael Crowther, MIS, has been helping people receive feedback for over 15 years with LearningBridge. He has also developed training courses for Visa. Prior to that, he worked developing reading and math applications for children. His primary role was running a usability lab to collect feedback on how children used and understood the educational programs.
He currently works with clients to help them collect feedback and assists in debriefing people on their results and training coaches on how to debrief feedback recipients on their results. Clients include Ivy League universities, investment banks, and pharmaceutical companies among others.
LearningBridge promotes the philosophy that we all want to grow, and that we can. With that in mind, Michael aims to follow their primary objective of helping people receive feedback graciously and acting on it visibly, so individuals can reach their career aspirations.
In addition to his work with LearningBridge, Michael volunteers with his local county's sheriff's search and rescue team. This role allows him to contribute in a meaningful way to his community and help people in difficult situations. It also creates frequent opportunities for feedback and growth.