Feedback is Fuel

Explore how feedback can uplift or harm learners through mixed signals and harsh critiques. Learn to deliver respectful, constructive feedback that fosters growth.

Reframe feedback as fuel for growth by embracing constructive, goal-oriented insights that improve future performance and support ongoing development through a practical feedback framework.

Learn the SBI framework for feedback conversations: situation, behavior, and impact. Apply the easy tool across all directions to connect S and B to the impact with a practical example.

Learn to use the SBI framework to deliver affirming and constructive feedback with clear goals, including start, stop, and continue actions that support growth.

Apply a five-step SBI feedback approach, starting with a check-in to gauge openness, sharing the SBI after steps one and two, and agreeing on changes to foster ownership.

Learn to give feedback using SBI and the five steps through a remote team scenario. Propose a biweekly 15-minute call and calendar invite to boost inclusion and decision-making.

Learn where, when, and how to give effective feedback, prioritizing in-person conversations, private delivery, timely cycles, and actionable SBI-based guidance.

Build trust before giving feedback to someone unreceptive to it, avoid first interactions, adjust language to say 'additional thoughts,' and set expectations for regular feedback.

Learn to give affirmative feedback using sbi to connect positive behaviors to impact, balance praise with awareness of workload, and foster constructive conversations that support growth and collaboration.

Use SBI to give feedback up with upfront impact. Emphasize that managers value constructive input from direct reports to improve management and prevent blindsiding through brief pre-meeting check-ins.

Learn how to receive feedback effectively by cultivating a growth mindset, contrasting fixed mindset beliefs with the view that intelligence and abilities can grow through challenges.

Develop a growth mindset by embracing challenges, learning from obstacles and feedback, and viewing effort as the path to mastery, while building a regular feedback loop to fuel growth.

Examine how feedback receivers react, identify common mistakes like excuses and blaming others, and observe good responses such as asking for clarification and showing gratitude.

Adopt best practices for receiving feedback by staying open, expressing gratitude, and treating perspectives as valid. Seek clarification when needed, resist defending yourself, and decide which ideas to act on.

Set up a feedback framework with weekly meetings or monthly chats to receive input on what we do well and what to improve, and determine the right amount of busy.

Use the SBI framework and best practices to give better feedback, reduce anxiety about receiving feedback, and build a habit of frequent feedback loops that support giving and receiving.