
Learn to create a culturally aware feedback environment for distributed teams across cultures by using high- and low-context communication and applying corrective and positive feedback to improve performance.
In Vietnam, feedback protects face and is given privately; look for non-acceptance cues, request input via a third party, and verify commitments to maintain harmony.
Learn how to give feedback in Thailand within a seniority-based promotion context and non-formal review culture. Exercise patience, build trust, and avoid public criticism to prevent demotivation.
Explore how feedback in India balances harmony and hierarchy, with constructive, polite criticism and positive praise, avoiding confrontation and deflecting direct praise to reflect humility.
In China, avoid judgment and blame by using the I you we feedback model: present facts, share impact, ask for a response, then offer improvements to sustain engagement.
Describe Malaysia's indirect feedback culture, prioritizing face-saving and private talk, using positive language and softening phrases to avoid embarrassment, and reading between the lines in a high-context, group-focused context.
Explore how Indonesians prefer indirect feedback to protect face and harmony, delivered privately or via a trusted intermediary, set goals together, and maintain regular, hands-on communication.
Explore how feedback is evolving in japan, where bosses often stay silent when things go well, and teams use communication and social drinking with the boss to define the concept.
Discover how the work culture in Saudi Arabia and Kuwait blends moral and religious norms with do's and don'ts, where intention guides feedback and justice and generosity influence evaluations.
Adapt your feedback approach for Iran by prioritizing indirect language, listening, respect, and concise communication to avoid confrontation and align with conservatism and collectivism.
The purpose of this program is to enable you as a leader to create an environment within your team where giving and receiving constructive feedback is considered the norm.
Feedback is information concerning the team’s behavior, attitude, relationships, and progress toward achieving objectives. In order for a team to be effective, it is imperative for a Leader to deliver feedback in a respectful and constructive manner.
Leaders that skillfully provide feedback help the team achieve its goals, build the team’s confidence and pride, and help them to succeed.
Global Leaders are challenged by differences across cultures which might diminish or distroy the intention of feedback.
Understanding the different aspects of your partner’s culture ensures that you are well equipped to prevent misunderstanding and communication disasters! When we approach people from other cultural backgrounds, the situation is somewhat like that of a large ocean liner approaching an iceberg
Better avoid communicating on ‘autopilot’;
§Be aware of our communication and understand the customer’s behavior, don’t interpret it based on our expectations and evaluations
§Learn about our customer’s culture to understand their values and preferences
§Be Respectful and Tolerant and build inclusive conversations
§Avoid interpreting the message based on our own cultural values and framework
The Goal of this presentation is to introduce to you, make you understand and work with Asian cultural values and how feedback fits into the business context.
Also comprehend the values impact in business relations.