What you'll learn
- Understand the role of feedback in staff engagement and organizational performance
- Give effective feedback to employees
- Implement a formal process for connecting feedback to organizational performance
- Use feedback to improve personal performance
Requirements
- There are no prerequisites for this course. Improve your skills and your program!
Description
Do you get stressed thinking about employee performance discussions? Does asking employees for input on your work seem inconceivable? Giving and receiving feedback can be emotion-laden and potentially damaging to your organization’s culture when not done effectively. In this course, we will practice skills to reduce stress around feedback discussions for you as leaders and for your staff. We explain how the effective use of feedback can improve employee engagement and motivation – factors that will support your program’s overall success. This includes understanding why we give feedback and best practices for giving feedback. There are three considerations that managers should make when giving feedback to motivate and engage staff – give frequent feedback, praise and redirect behaviors, and observe staff directly. You will practice using the feedback loop to improve staff performance. We will also discuss how to receive and implement feedback to improve your own performance by using three reflective questions that can help you understand your own reaction to feedback, identify how it is relevant to your role, and take responsibility for applying the feedback your own work. You will also learn valuable techniques to help performance reviews become the most powerful tool you have for improving organizational performance and growth.
This course is designed for emerging and new leaders to build their confidence as they supervise staff. Although the skills taught in this course are applicable across many fields, the examples and activities target leaders working with youth in the out of school time field.
Who this course is for:
- This course is designed for emerging and new managers in youth programs who have the responsibility for leading staff.
- The skills taught in this course can be applied by anyone who leads staff - as a formal manager or other leadership role.
Instructor
![Foundations, Inc.](data:image/svg+xml,%3Csvg xmlns="http://www.w3.org/2000/svg" viewBox="0 0 64 64"%3E%3C/svg%3E){kind=avatar}
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- 2 Courses
Our Mission
Foundations is dedicated to improving the quality of education for our nation’s children by strengthening the skills of educators.
Our History
In 1992, in response to an emerging need for more content during out of school hours, the Schwartz Foundation created Foundations, Inc., a nonprofit, community service organization, to operate afterschool enrichment programs for children and families in underserved neighborhoods. We began by operating one afterschool program in an elementary school in Delaware County, Pennsylvania.
Today, 30 years later, Foundations has grown and diversified, building and sharing our expertise in learning across the entire day and leading a movement of new thinking about educational innovation and program design. Our vision is to create a brighter future for every child—every day. We believe that one of the best ways to achieve this vision is by strengthening and supporting the adults who work with children, school teachers, and afterschool educators.
This is why Foundations has evolved into a capacity-building organization focused on professional learning, program development and design, leadership, and supporting services. Through close partnerships with schools, school districts, community organizations, and afterschool networks, we help children thrive in school and in life.