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Facility Management
Rating: 4.2 out of 5(1,143 ratings)
2,736 students

Facility Management

Every building with multiple functions needs a facilities manager who is on top of the key details. Will it be you?
Created byManagement Study Guide
Last updated 6/2019
English
English [Auto],Spanish [Auto],

What you'll learn

  • Explain What is a Facility
  • Explain What is Facility Management
  • Explain Why Facility Management
  • Describe the Function of Facility Management
  • Explain the Principles of Facility Management
  • Describe the Triangle of Ps in FM
  • List the Key Facility Management Services
  • Describe the Role & Responsibilities of a Facilities Manager
  • Explain the Types of Functions in FM
  • Explain the Models of Facility Management

Course content

1 section • 11 lectures • 41m total length

  • Introduction4:28

    Explore what a facility is and why facility management matters. Learn how poor facility management caused Swift IT Park problems, and how asset management and services support successful buildings.

  • Explain What is a Facility0:34

    Define a facility as a building built to enable people to engage in work and activities such as pools, offices, and gyms, and note it can be multi-utility or single-utility.

  • Explain What is Facility Management2:02

    Facility management coordinates multidisciplinary activities to manage buildings and real estate, integrate people, places, processes, and technology, and support the lifecycle of the built environment, impacting people and the workplace.

  • Explain Why Facility Management0:54

    Explain why facility management matters for effective building maintenance and use. Explore how planning and operational principles support ownership scenarios and fair oversight to control utilization and impact facility stakeholders.

  • Describe the Function of Facility Management1:02

    Describe the functions of facility management and its role as a support function that integrates core business activities with non-core functions through the three PS model—place, people, and procedures.

  • Explain the Principles of Facility Management5:33

    Explore the principles of facility management, focusing on maximizing utilization through accessible locations, flexible hours, clear access control, security, fair fees, diverse programs, and sustainable maintenance and shared-use governance.

  • Describe the Triangle of Ps in FM1:22

    Explore the IFJ model of the triangle of peace in facility management, and how people, process, and place interrelate to support administration and collaboration.

  • List the Key Facility Management Services3:48

    Discover the three core facility management services—hard services, soft services, and additional services—and how they feed into a structured management plan that optimizes facility utilization.

  • Describe the Role & Responsibilities of a Facilities Manager9:57

    Define the role of a facilities manager who develops a long term strategy, ensures value for money, manages contracts, and coordinates services through a single point of contact.

  • Explain the Types of Functions in FM2:39

    Explain the two broad FM types: operational or implementation functions and management functions, covering routine operations, asset upkeep, and strategic planning for long-term facility use.

  • Explain the Models of Facility Management9:20

    Explore the five models for delivering facility management services, including in-house teams, outsourced contracts, managing operator arrangements, and total facility management, with emphasis on intelligent client coordination and service delivery.

Requirements

  • No prior knowledge is required.

Description

A facilities manager does so much more than lock up and set the alarm at the end of another working day. Your job will be to maintain and increase the value of the premises so that the core aims of the business are protected and made possible. Here’s just a few of the ways this course will help you rise to this exciting challenge:

- Learn how to integrate different overlapping environments so nothing is overlooked

- Provide proactive maintenance support by continually assessing emerging needs

- Create user management strategies that ensure everyone is kept happy

- Build a flexible set of processes that will make sure everything is in good order


What’s it like being a facilities manager?

You will be so much more than a handyman — you’ll be a core component of the team, and one everyone will know by name. This course will help you achieve all of this by:

- Talking you through real-world examples with clear actionable steps

- Building your confidence thanks to a self-paced approach to learning

- Showcasing problem-solution methods that put you in control of every situation


Ready to invest in yourself?

Anyone working in facilities management, building management, or servicing would benefit from taking this course. It is also designed to be highly accessible to new hires who want to get off to a fast start in their new position.

Take a smart approach to your professional development and you will be able to take a fast pathway to promotion and progression. Why shouldn’t you invest in yourself today?

Who this course is for:

  • Facility Managers
  • Maintenance Managers
  • Service department staff

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