Facility Management 101: Leadership, Quality & Communication
What you'll learn
- Understand the procurement process from planning to execution
- Manage asset disposal effectively and sustainably
- Apply practical tips for efficient department management
- Develop a strong leadership philosophy
- Identify and cultivate the characteristics of effective leaders
- Build and lead a high-performing facilities team
- Analyze real-world leadership case studies
- Take charge with the right style and personality
- Deliver exceptional customer service
- Implement continuous improvement strategies
- Measure and benchmark against industry standards
- Empower and engage team members to drive performance
- Master public relations within the facility management environment
- Gain attention for facility management initiatives
- Communicate effectively with colleagues and operating managers
- Engage successfully with senior management
- Prepare a comprehensive annual facilities report
- Adapt to the evolving facility management environment
- Innovate and excel in the role with up-to-date skills
Requirements
- Interest in Facility Management: A keen interest in learning about facility management practices.
- Commitment to Learning: Willingness to engage with the course material and participate in activities.
- Basic Computer Skills:
Description
Welcome to "Facility Management 101: Leadership, Quality & Communication" your gateway to becoming a proficient and effective facility engineer/manager. This comprehensive course is tailored for individuals at various stages of their facility management career, whether you are just starting, looking to enhance your skills, or aiming to refine your existing knowledge.
In this course, you will embark on a detailed exploration of essential facility management practices, including:
Section 1: Administering the Department
Procurement
Introduction
The Procurement Process
Disposal
Some Tips
Leadership
Leadership Philosophy
Characteristics of Leaders
The Facilities Team
Case Study
Take a charge
Style and Personality
Section 2: Managing Quality Facilities
Customer Service
Continuous Improvement
Measure!
Benchmarking
Empowerment and Engagement
Engagement
Section 3: Communications & New FM Skills
Public Relations
Facility Management Environment
Gaining Attention
Communications
Colleagues and Operating Managers
Senior Management
Annual Facilities Report
New Facility Management Skills
By the end of this course, you will have gained a robust and comprehensive understanding of facility management practices.
You'll be equipped with practical skills and insights that you can immediately apply to enhance your professional performance.
Join us on this exciting journey to elevate your facility management expertise, and become a leader in your field. Together, we'll unlock the potential of your facilities and ensure they operate at peak efficiency.
About Us
Engineering Hub Academy, founded in July 2021, is a dynamic and innovative online platform dedicated to providing high-quality education to students worldwide. With over 40,000 students enrolled, we are a leading provider of mechanical engineering courses.
Our experienced instructors and engineers bring their expertise and industry insights to each course, ensuring that our students receive a comprehensive education that prepares them for real-world challenges. Our courses are designed to be interactive and engaging, featuring a combination of lectures, exercises, and practical projects that allow students to apply what they've learned in real-world situations.
At Engineering Hub Academy, we are committed to providing an exceptional learning experience for our students. Whether you're a beginner looking to start a new career in mechanical engineering or a seasoned professional looking to expand your knowledge, we have a course that's right for you. Join us today and start your journey toward a successful career in mechanical engineering!
Who this course is for:
- Facility Managers
- Facility Engineers
- Property Managers
- Operations Managers
- Operations Engineers
- Business Owners
- Administrative Staff
- Engineering and Maintenance Staff
- Students and Graduates
Instructor
- 4.2 Instructor Rating
- 1,547 Reviews
- 48,626 Students
- 16 Courses
The "Engineering Hub Academy" was founded in 2021 by Eng. Mohamed Omran for engineering courses. It has over 47,000 Students from over 180 countries.
Eng Mohamed Omran is an energy engineer who has worked in the Middle East for over eleven years. He owns and founded Engineering Hub Academy.
He worked in the largest construction companies worldwide and has experience in MEP works ( HVAC, FF, Drainage, etc.) and facility Management.
He's certified:
- OSHA ( Occupational Safety and Health Administration ) – USA
- UPDA ( Urban Planning and Development Authority ) - Qatar
- Facility Management Diploma ( OXFORD Home Study Center) - UK
- Project Management Diploma ( OXFORD Home Study Center) - UK