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2020-12-16 21:28:19
30-Day Money-Back Guarantee

This course includes:

  • 2 hours on-demand video
  • 9 articles
  • 10 downloadable resources
  • Full lifetime access
  • Access on mobile and TV
Business Communications Emotional Intelligence

Self-Esteem: Self-Discipline and Emotional Control at Work

Identify how to work with your emotions to develop your assertiveness and to become more emotionally independent.
Rating: 4.3 out of 54.3 (26 ratings)
1,424 students
Created by Robin Hills
Last updated 12/2020
English
English
30-Day Money-Back Guarantee

What you'll learn

  • Manage your assertiveness to have the impact that you need in influencing others
  • Assess your independence so that you are less emotionally dependent on others
  • Express your emotions and feelings more effectively to have the impact that you need
  • Develop the way that you regulate and control your emotions
  • Determine how to become more emotionally intelligent

Requirements

  • You should have an interest and understanding of emotional intelligence but no prior knowledge and experience is needed to benefit from the course.
  • An interest in how to work with emotions - your own and those of others - more effectively.

Description

How you express yourself - your thoughts and your feelings - depends upon how you well you share your emotions, how assertive you are and how independent you are.

Self-Discipline and emotional control affect the way that you express your emotions.  Emotional expression is one of the ways that you use your emotional intelligence.  The course covers the action part of how you share your inner world with others. 

This course is a stand alone course for anyone interested in understanding themselves better and communicating with other people with more impact.  It forms part of a comprehensive course that explores emotional intelligence in more depth. 

Emotions are not about being soft and fluffy, they are vital in helping you to make hard, direct management decisions. Expressing your emotions well can mean engaging with and persuading others with more influence and impact. 

In this course, we will explore the way that you express your emotions and how this drives your self-confidence, your assertiveness, and your emotional independence. You'll receive all the information that you need and will be coached using loads of practical hints that you can use straight away.

The course is made up of a series of lectures that include a number of interactive practical activities.  These involve some engagement with other people and some reflection.

The course material makes up a one to two day workshop so is equivalent to 8 -12 hour's training.  It forms part of our advanced emotional intelligence course endorsed by the Institute of Leadership and Management.

PLEASE NOTE - This course is NOT for you if you are not prepared to work through the practical activities that make up a fundamental part of the course.  Expressing your emotions more effectively cannot be developed by learning some techniques through watching a few video lectures.  The course requires you to do some reflective thinking, to get some feedback and to discuss your development with others.  I'm afraid that you won't get the best from the course unless you are prepared to do this.

There are SIX practical activities included within the course that are designed to help you to develop the way that you express your emotions.  All the activities require you do some work outside of the course. The course is being continually refined and updated to ensure it remains current and relevant.


All PDFs are Section 508 / ADA Accessibility compliant.

All videos have grammatically correct English captions.

Latest update - December 2020

Who this course is for:

  • This course will support the development of your emotional intelligence. It will be of interest to anyone who is looking to develop the way that they express their emotions and feelings. It covers the aspects of emotional expression that leads to the appropriate use of assertiveness and to emotional independence.

Course content

10 sections • 46 lectures • 1h 56m total length

  • Preview02:25
  • Practical Activity: Reflecting about this Course
    00:45
  • Preview03:48
  • Preview06:17
  • Preview05:02

  • Practical Activity: Assess your Self-Expression
    00:27

  • Emotional Expression - Learning Outcomes
    01:23
  • Insights into Emotions
    02:06
  • Emotions at Work
    06:05
  • Emotional States, Moods, Traits and Styles
    02:40
  • Preview05:48
  • The Chimp Paradox - A Powerful Mind Management Model
    07:14
  • Preview03:22
  • Understanding and Using Emotion
    03:32
  • The Myth about Positive and Negative Emotions
    03:51
  • Some Influences on Emotional Expression
    07:39
  • Detachment - Emotional Detachment in Stressful Circumstances
    01:25
  • Using Affirmations To Change Your Beliefs
    02:17
  • Ways to Express Emotions Intelligently
    01:30
  • Emotional Expression - Review
    02:00

  • Practical Activity: Learning from Emotions at Work
    00:35

  • Assertiveness - Learning Outcomes
    01:59
  • Rights and Responsibilities
    02:30
  • Some Barriers to Using Assertiveness
    02:06
  • The 3 Choices of Behaviour Around Assertiveness
    01:12
  • Defining Aggressive Behaviour
    01:25
  • Defining Passive Behaviour
    01:19
  • Defining Assertive Behaviour
    00:59
  • Recognising Aggressive, Passive and Assertive Behaviour
    00:07
  • Quiz: Test Your Knowledge Around Assertiveness
    6 questions
  • Methods and Techniques to Improve Assertiveness
    06:25
  • Ways to Say "No" Assertively
    02:30
  • The 10 Rules of Assertion and Assertive Behaviour
    01:45
  • Assertiveness - Review
    02:20

  • Practical Activity: The Rules of Assertiveness
    00:30

  • Emotional Independence - Learning Outcomes
    00:50
  • What is Emotional Independence?
    01:58
  • Self Esteem - How You Emotionally Evaluate Yourself
    02:14
  • Good Levels of Independence
    01:36
  • Quiz: Insights Into Your Emotional Independence
    6 questions
  • Receiving Feedback - How to Receive Critical Feedback
    02:22
  • 10 Steps to Developing Your Independence
    02:32
  • Emotional Independence - Review
    02:52

  • Practical Activity: Your Positive Attributes and Capabilities
    00:19

  • Quiz: How Do You Use Your Assertion?
    6 questions

  • Practical Activity: Learning Review
    00:12
  • Lightbulb Moments Resource Cards - Understanding Emotion
    00:08
  • How to Access your Udemy Certificate
    03:02
  • Bonus Lecture
    03:22

Instructor

Robin Hills
Business Psychologist, Emotional Intelligence Trainer
Robin Hills
  • 4.4 Instructor Rating
  • 29,168 Reviews
  • 87,849 Students
  • 23 Courses

Hi.  I'm Robin Hills. I have the most comprehensive range of on-line courses based on emotional intelligence in business - not only on Udemy but anywhere on the internet.  I am not teaching any other types of course as I am a specialist in emotional intelligence and it is the focus of my business. 

I am an emotional intelligence coach, trainer and facilitator with over 35 years' business and commercial experience.  I provide knowledge and skills that help people understand themselves and others better.

My work takes me into small start-ups through to large corporate multi-nationals and into the Public Sector with financial institutions, government departments and health departments, as well as charities.   This provides me a practical understanding of how emotional intelligence works and can be applied in the real world, which enables me to keep up to date with relevant issues.

I'm a registered practitioner with the British Psychological Society and sit on the NW committee of the Association for Business Psychology.  

My articles and papers on resilience have been published in international books and journals.

My company is Ei4Change (Emotional Intelligence 4 Change) - recognised nationally and internationally as specialists with expertise in training, personal development and coaching focusing on emotional intelligence, positive psychology and neuroscience in the workplace. Our emotional intelligence programmes are accredited by the Institute of Leadership and Management.

Over the last few years, I have delivered workshops at global emotional intelligence and neuroscience conferences.  These have been held at Harvard University, at University of Manchester, in Cape Town, the Middle East and India.

I am the author of 

- The Authority Guide to Emotional Resilience: Strategies to weather storms and manage stress in the workplace (published May 2016)

- The Authority Guide to Behaviour in Business: How to build successful and powerful relationships (published November 2017)

Both are available on Amazon.

Teaching emotional intelligence skills is a challenge at the best of times so these courses require you to take some ACTION and put into practice what you have learnt.  I am here to support and guide you.

I hope you enjoy working to develop your resilience and your emotional intelligence and I look forward to working with you.

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