
Explore the introduction to export operations management topics, including market research, entry with agents or distributors, contracts and international law, movement of goods, export documentation, and letters of credit.
Explore four market-entry options for export operations, including direct export, indirect export, joint ventures, and overseas production, plus criteria like company size, agents, and market research.
Explore the core components of export operations, including marketing, supply and transport, financial planning, and contingency planning, with emphasis on market research, pricing strategies, competition, and warehousing.
Explore how to establish a binding export contract with importers, align budget considerations with pricing, define order frequency, packaging standards, required documents, and governing law.
Explore the international movement of goods, selecting a freight forwarder, arranging shipping and packaging, and choosing transport options with costs, standards, and incoterms like FOB for export.
Explore finance and payment systems for export operations, covering packaging and shipping considerations, insurance as backup, and currency exchange controls to manage international transactions.
Learn to manage export operations by building trust with agents and partners, maintaining customer relationships through calls, videoconferencing, surveys, and product feedback, and supporting exhibitions and meetings to improve cooperation.
Explore how export operations management links product development to market delivery and customer service while outlining regulatory research, market viability, resource planning, and international shipping and payments.
The course caters for students who wish to add an international dimension to their business education and who are aiming for a career in the global business market. It will be giving students the opportunity to live and work in one, or even two, countries other than their own.It is designed to provide students with the business and management skills and/or cultural awareness required for success in an international business environment. It will equip the students with an export knowledge and export operations management skills required for management posts in an international environment. The international experience will be an important and positive factor in the personal development of students and a foreign language competence will give them a competitive edge in the job market.
This course is concerned with preparations to enter international markets. Initial emphasis is placed on export activities with a focus on the role of management in starting up international operations.