
Transform a product into a brand by delivering unique, consistent experiences that engage consumers at key touchpoints through strategy, creativity, and media choices, adding lasting value.
Position the disney brand as a cohesive experience built on fun family entertainment, youthfulness, and magic, delivered consistently across parks, media, merchandise, and hospitality.
Position the experience effect in consumers' minds through sensory marketing and engaging brand experiences that hinge on daily rituals, interactions, and favorable emotions.
Establish a brand bonding through the experience effect to build loyalty, differentiate from competitors, justify price points, and create a boomeranging relationship that stabilizes consumer purchase decisions.
Nike builds a global brand experience that transcends sneakers, shaping a lifestyle through flagship stores, Nike Towns, advertising, and athlete endorsements, including Air Jordan, fostering lasting brand loyalty.
Design engaging experiences that justify a premium, moving from services to the experience economy. Explore early characteristics and design principles of pioneering experiences to stage experiences that sell.
Explore how experiential marketing reframes entertainment as immersive experiences, blending stage, memory, and guest sensations with online and offline technologies.
Explore how experience drives branding as firms monetize services, illustrated by IBM’s shift from free services with hardware to charging for them, making services a core, high-value offering.
The experience economy fuels charging admission for immersive shows and festivals, as brands script distinctive themes and activities to captivate shoppers and capture shopping dollars beyond traditional malls.
Title: Experience Effect in Strategic Branding
Description
The course can be followed as a practical guide on how to define and position the experience effect to build a consistent, compelling brand experience, a must in today’s new media world.
While marketers should absolutely stay current, they must also stay steadfast in their quest to build a brand. At this point, this course outlines the steps to take in create an “experience effect” for any business.
Through this discovery, the students will develop the basis for communicating what is unique and what is important.
Learning outcomes
Students will be able to acquire a deep understanding of the term Experience Effect.
Students will be able to analyze how to build a consistent, compelling brand experience.
Students will be able to explore the approaches to create experiences that sell in the Experience Economy.
Target Audience
This course is designed for those who want to learn about customer experience in strategic branding.
Instructor
Dr. Hande Bilsel