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How to Design Meaningful Client Experiences
Rating: 3.7 out of 5(31 ratings)
259 students

How to Design Meaningful Client Experiences

Design & create experiences that delight your customers, add meaning and move prospects through the customer journey
Created byiMarket XL, Max Cord
Last updated 1/2022
English
English [Auto],

What you'll learn

  • Generate transformative experiences for your clients and for your prospects
  • Implement Experience Design Strategy in your brand/business
  • Integrate design processes with digital marketing strategies
  • Design products/services people want to buy
  • Create a customer journey map to maximize the efficiency of your sales process
  • Add value to every stage of the customer journey
  • Master the design process so you can apply it to your own brand/business
  • Evaluate most area of your business so you can start and keep implementing improvements
  • Increase customer retention rates
  • Speed up sales cycles
  • Turn strangers into clients and clients into fans
  • Sell more by using the design process in your favor

Course content

4 sections • 14 lectures • 1h 30m total length

  • How Experience Design can Change the Game for You5:43

    Learn how to design meaningful experiences by applying user experience principles, visual design, and user interface, focused on humans to boost satisfaction, retention, and repeat client purchases.

  • These Are the Types of Experiences You Can Design5:47

Requirements

  • If you have an online business, sell a digital product, teach an online course, or deliver a service you can start applying the concepts taught in this course right away
  • If you're looking to create an online business, you can apply the teaching of this course to have clarity and focus on what to do and when

Description

Every social media post, landing page, product, service or process you spent countless hours creating can, and should, be designed.

Nowadays it's not about you. It's not about the product you sell or the service you offer. It's the client experience you deliver what really matters.

So, why design experiences in the first place?

  • 54% greater return on investment

  • 24% increase in positive social media mentions

  • 3.5x increase in revenue from customer referrals

  • 18x faster average sales cycles

And these are just some of the facts taken from a recent study of the world's leading customer experience service company.

These facts mean that businesses that design customer experiences and map their clients journey are bound to stay ahead of the game.

I know this to be true. I've been creating and consulting on experience design for over 5 years now and it can impact literally EVERY area of your business.

If you want to create:

  • Better learning experiences

  • Value-packed digital products

  • Online services that delight

  • Comprehensive support processes

...then this is the course you need to take.

I'll show you how to integrate the most relevant design processes with your marketing strategy so you can turn your business from a product-based one into a client-based one.

I'll show you exactly the big and little tweaks you can apply right away to turn strangers into clients and clients into raving fans.

Who this course is for:

  • Coaches, consultants, advisors or anyone doing 1-on-1 work
  • Product or service owners
  • Digital creators, Youtubers, podcasters
  • Entrepreneurs, startups owners
  • Freelancers or selling their skills as a service
  • Online course creators

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