
Identify difficult coworkers by name and type, including the sniper, the xploder, and the steamroller, and apply tools like backtracking, spotlight questions, and the three-second pause to respond assertively.
Learn strategies to handle workplace exploders with empathy statements, validation, and boundary phrases. Apply techniques like saying you're right, complimenting self-control, and clear boundaries to calm and redirect discussions.
Learn to handle difficult colleagues—backstabbers and time suckers—using a four-step desk script approach, set boundaries, and practical tools like availability monitors to communicate assertively and protect your time.
Learn the nine Enneagram compulsions and how to speak each type's language with danger and power phrases; build tailored phrase lists for style stepping.
Learn power phrases and danger phrases to handle difficult people at work and home, plus three-part verbal patterns for effective communication.
Master impromptu public speaking with the freestyle script: open confidently, state the event, establish common ground, introduce yourself, and close with one of three actionable lines.
Plan powerful openings for planned speeches using statistics, stealth stories, or captivating questions, then close with a clear call to action and a final 'thank you' pause.
Motivate and inspire your audience with three emotional hooks, five persuasive steps, and storytelling that engages both brain hemispheres, using imagine, analogies, intensifiers, and practical tips.
Learn to handle audience questions, recover from a mind going blank, and stay engaging by using a four-step question process, strategic pauses with water, and visual cues like index cards.
This is why we offer you this executive communication training that will prepare you for the daily challenges of the business world and strengthen your skills to present, motivate, and drive your team.
Your lecturer Dan O'Connor—an acclaimed communication expert—will show you that by changing your words, you will change your thought patterns. And by changing your thought patterns, you will change your experience.
So if you want to see this life-changing effect the right words can have, we recommend you taking our executive communication training.
The training covers various tactical communication strategies for looking and sounding like the professional CEO you are: someone whose opinion is respected and honored, at work and at home.
You will learn specific tactics for maintaining a powerful stance when faced with conflict or confrontation.
After successfully completing this communication training, you will be able to take along these major learning outcomes:
Maintain the floor, as well as your professional composure, when debating, presenting ideas, or arguing a point—and when other people try to take the spotlight or try to sabotage you and your ideas, either in private or in a public forum.
Debate, disagree, and even surrender—all while boosting your professional image and without sounding disagreeable.
Carry yourself like a confident, powerful professional, and visually present yourself this way, using both body language and other non-verbal techniques. Show that you know you deserve to be where you are and where you are going.