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知彼解己的溝通語言

透過讚美與鼓勵來建立關係,透過批評來改變他人行為,透過問句來蒐集資訊。
Rating: 4.6 out of 54.6 (8 ratings)
30 students
Created by 卓越人生 企管顧問(股)
Last updated 3/2019
Traditional Chinese

What you'll learn

  • 1.能瞭解讚美的重要與效益。
  • 2.能學會讚美的原則與方法。
  • 3.能具備溝通時的彈性態度。
  • 4.能學會批評的時機與技巧。
  • 5.能使用問句蒐集正確資訊。

Requirements

  • 沒有,只要抱持輕鬆愉快的心情來學習就好了。如果想寫下你的感想和心得,就準備筆記本和一支筆吧。

Description

本課程以NLP(Neuro Linguistic Programming)神經語言程式學為架構,教導讚美、批評與問句模式。讚美是促進溝通的潤滑劑,可以建立關係使人開心。批評是種藝術,給人建議時,要能引領對方思考問題所在並激發改變。問句模式是當對方語意不清,溝通有爭論時,要能正確使用提問技巧,讓溝通順利並達成目的。

Who this course is for:

  • 希望提升溝通技巧者
  • 想展現溝通影響力者

Instructor

卓越人生 企管顧問(股)
協助人們 活出美好 獲得幸福 生命精采豐富
卓越人生 企管顧問(股)
  • 4.2 Instructor Rating
  • 179 Reviews
  • 443 Students
  • 3 Courses

「卓越人生」公司成立於1997年,願景是成為華人溝通表達第一品牌。我們的服務是:提升思考表達、滿足訓練需求、降低學習成本。

提升思考表達
2007年獨家代理風靡全球之【Think on Your Feet®駐足思考】課程,此課程已被多數五百強企業採用。2013年與商周學院合開駐足思考成人公開班,2015年開立駐足思考青少年公開班。從企業到個人,成人到青少年,提升全民思考表達力。

滿足訓練需求
本公司能針對企業發展階段,客製訓練課程與講座,主要分成【溝通】、【表達】、【心理】、【管理】系列,為企業提供優質的講師與課程,多年來累積無數的口碑與實績。

降低學習成本
世界首創數位課程全動畫製作,讓學習者能不限時間地點,觀看有趣有效的微卡通數位課程,之後再藉企業翻轉課堂的學習活動內化所學,讓學習經濟、快速、有效。另提供授權轉移,協助企業建立翻轉教學能力,節省企業訓練成本。

除協助企業,本公司也參與公益。2007年開始參與宏達基金會之磐石教育計畫,以【深層溝通】課程於台灣鄉鎮及學校推廣溝通與品格,傳遞正向的力量,亦彰顯本公司的核心價值:專業熱忱、追求卓越、誠信正直。

 

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