
At the end of this module you will learn the following
What is Problem Solving?
What do we do today to solve the problems?
At the end of this module you will learn the following
A case study of building Excellence in Problem Solving Skills
At the end of this module you will learn the following
What are the Excellence requirements?
What are the various Problem Solving Methodologies?
At the end of this lecture you will learn the following
•Trouble Aboard Apollo XIII Problem Analysis
At the end of this module you will learn the following
What are the various Problem Analysis Methodologies?
At the end of this module you will learn the following
•5 Why Analysis & Fishbone Diagram
•When can you use each of these?
•How can they help you identify the root cause of a problem?
What are their limitations?
A case study of using 5 Why Analysis to find the root cause of a problem
•A case study of using Fishbone / Ishikawa / Case & Effect Diagrams for Excellence in Problem Solving
At the end of this module you will learn the following
•Pareto Analysis & Fault Tree Analysis
•When can you use each of these?
•How can they help you identify the root cause of a problem?
What are their limitations?
A case study of using Pareto Analysis for Excellence in Problem Solving
At the end of this module you will learn the following
•Failure Mode and Effect Analysis & MECE
•When can you use each of these?
•How can they help you identify the root cause of a problem?
•What are their limitations?
At the end of this module you will learn the following
Effect-Cause-Effect Method & Kepner Tregoe Problem Analysis
When can you use each of these?
How can they help you identify the root cause of a problem?
What are their limitations?
At the end of this module you will learn the following
What is TRIZ?
When to use TIRZ?
How can TRIZ help you identify the root cause of a problem and solve it
Understanding 8D: The Framework Behind Root Cause Analysis
At the end of this module you will learn the following
When to use KT Problem Analysis?
How can you find the cause of a problem using KTPA- Overview
How can you find the cause of a problem using KTPA- In-Depth understanding
At the end of this module you will learn the following
How can you find the cause of a problem using KTPA- In-Depth understanding
How to carry these steps of KTPA?
The purpose of the module is to show you how to apply KT Problem Analysis (KTPA) Methodology to help you build Excellence in your Problem Solving Skills
At the end of this module you will learn how to
State the problem
The purpose of the module is to show you how to apply KT Problem Analysis (KTPA) Methodology to help you build Excellence in your Problem Solving Skills
At the end of this module you will learn how to
Specify the problem
The purpose of the module is to show you how to apply KT Problem Analysis (KTPA) Methodology to help you build Excellence in your Problem Solving Skills
At the end of this module you will learn how to
Develop possible causes
The purpose of the module is to show you how to apply KT Problem Analysis (KTPA) Methodology to help you build Excellence in your Problem Solving Skills
At the end of this module you will learn how to
Determine the most probable cause
Verify
At the end of this lecture, you will learn the following
•How to leverage digital tools and platforms to analyze complex issues and derive solutions
Summary of how to Build and Expand your Creativity , become a Master Problem Solver and a Great Decision Maker
Summary
How can you build a complete, successful career from combining multiple skills together
Master Root Cause Analysis, 8D Problem Solving and Industry-Leading Quality Improvement Methodologies
Every organization faces recurring problems—quality defects, customer complaints, production delays, operational inefficiencies, safety incidents, and process failures. The difference between average organizations and high-performing organizations is not whether problems occur, but how effectively they identify and eliminate the true root causes.
This course provides a practical, structured approach to solving complex business and operational problems using globally recognized methodologies including Root Cause Analysis (RCA), 8D Problem Solving, 5 Why Analysis, Fishbone (Ishikawa) Diagrams, Pareto Analysis, Failure Mode and Effects Analysis (FMEA), Fault Tree Analysis (FTA), Kepner-Tregoe (KT), MECE Framework, and TRIZ.
Rather than relying on intuition or trial-and-error, you will learn systematic techniques used across manufacturing, engineering, quality management, operations, supply chain, consulting, and business excellence to permanently eliminate recurring problems and improve organizational performance.
What you will learn
• Conduct comprehensive Root Cause Analysis investigations.
• Apply the complete 8D Problem Solving approach to complex business and quality challenges.
• Identify root causes using 5 Why Analysis and Fishbone Diagrams.
• Prioritize critical issues through Pareto Analysis.
• Anticipate and prevent failures using FMEA and Fault Tree Analysis.
• Apply Kepner-Tregoe, MECE, and TRIZ to structured problem-solving situations.
• Analyze practical manufacturing, operations, and business case studies.
• Develop structured thinking skills applicable across multiple industries.
Why this course is different
Unlike courses that focus on only one methodology, this course brings together the most widely used industrial and business problem-solving frameworks in one comprehensive learning experience.
Each methodology is explained through practical examples and case studies, helping you understand not only how each tool works, but when it should be applied.
The emphasis throughout the course is on practical application, enabling you to confidently investigate problems, identify true root causes, implement effective corrective actions, and prevent recurrence.
Who should take this course?
This course is ideal for:
• Quality Professionals
• Manufacturing Engineers
• Operations Managers
• Production Managers
• Process Improvement Professionals
• Supply Chain Professionals
• Continuous Improvement Teams
• Lean and Six Sigma Practitioners
• Business Analysts
• Project Managers
• Engineering Students
• MBA Students
• Anyone looking to strengthen structured problem-solving and decision-making skills.
About the Instructor
I am Arun Singhal (B-Tech, MBA – IIM Bangalore), with leadership experience across Unilever, Johnson & Johnson, Danone, Cello, and the Indian Institute of Management Udaipur.
Throughout my career, I have led business transformation, quality improvement, operations, supply chain, and strategic problem-solving initiatives across multiple industries. This course combines proven frameworks with practical industry experience to help you develop skills that can be applied immediately in your professional career.
Enroll today
Whether you work in manufacturing, engineering, quality, operations, consulting, or business leadership, the ability to solve problems systematically is one of the most valuable professional skills you can develop.
Join today and learn the structured methodologies used by leading organizations worldwide to identify root causes, eliminate recurring problems, improve quality, and drive operational excellence.
This Course is Part of a Structured Learning Path
Learning Path: CAREER GROWTH & PROMOTION PATH (Starter → Builder → Advanced)
This course is your BUILDER step.
Next Recommended Courses
After completing this course, continue your growth with:
Learning Online
Time Management
Interpersonal Skills
Mastering Complexity
Leadership
Personality Development
Learning Path: CONSTRUCTION MANAGEMENT PATH (Starter → Builder → Advanced)
This course is your ADVANCED step.
Next Recommended Courses
After completing this course, continue your growth with:
Construction Management (Starter)
AI for Project Planning (Builder)
Leadership (Builder)
AI for Operations (Advanced)
Learning Path: PROBLEM SOLVING & DECISION MAKING PATH (Starter → Builder → Advanced)
This course is your STARTER step.
Next Recommended Courses
After completing this course, continue your growth with:
Game Theory(Builder)
Systems Thinking (Builder)
Excellence in Case Analysis (Advanced)
AI for Problem Solving (Advanced)