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Root Cause Analysis & 8D Problem Solving Masterclass
Role Play
Rating: 4.3 out of 5(343 ratings)
41,727 students

Root Cause Analysis & 8D Problem Solving Masterclass

Master RCA, 8D, 5 Why, Fishbone, FMEA, Pareto, KT and TRIZ through practical quality and business case studies
Last updated 7/2026
English
English [Auto],

What you'll learn

  • Master Root Cause Analysis (RCA) using proven industry frameworks to solve recurring business and quality problems
  • Apply the complete 8D Problem Solving methodology to identify, contain and permanently eliminate root causes
  • Use 5 Why Analysis, Fishbone Diagrams and Pareto Analysis to investigate complex operational issues.
  • Conduct Failure Mode and Effects Analysis (FMEA) and Fault Tree Analysis (FTA) to prevent failures before they occur.
  • Solve structured business and operational problems using Kepner-Tregoe (KT), MECE and TRIZ methodologies.
  • Analyze real manufacturing, operations and business case studies to apply each problem-solving framework with confidence.
  • Improve quality, operational excellence and continuous improvement through systematic problem-solving techniques
  • Build practical problem-solving skills valued in quality, manufacturing, engineering, operations and business leadership roles.

Course content

9 sections24 lectures3h 50m total length
  • Introduction & Overview I11:54

    At the end of this module you will learn the following

    • What is Problem Solving?

    • What do we do today to solve the problems?

  • Introduction Case Study11:04

    At the end of this module you will learn the following

    • A case study of building Excellence in Problem Solving Skills

  • Problem Solving Excellence requirements- Problem Solving Methodologies6:25

    At the end of this module you will learn the following

    • What are the Excellence requirements?

    • What are the various Problem Solving Methodologies?

  • Introduction & Overview
  • Excellence in Problem Solving

Requirements

  • Open mind and willingness to learn
  • Practice hard to build the excellence

Description

Master Root Cause Analysis, 8D Problem Solving and Industry-Leading Quality Improvement Methodologies

Every organization faces recurring problems—quality defects, customer complaints, production delays, operational inefficiencies, safety incidents, and process failures. The difference between average organizations and high-performing organizations is not whether problems occur, but how effectively they identify and eliminate the true root causes.

This course provides a practical, structured approach to solving complex business and operational problems using globally recognized methodologies including Root Cause Analysis (RCA), 8D Problem Solving, 5 Why Analysis, Fishbone (Ishikawa) Diagrams, Pareto Analysis, Failure Mode and Effects Analysis (FMEA), Fault Tree Analysis (FTA), Kepner-Tregoe (KT), MECE Framework, and TRIZ.

Rather than relying on intuition or trial-and-error, you will learn systematic techniques used across manufacturing, engineering, quality management, operations, supply chain, consulting, and business excellence to permanently eliminate recurring problems and improve organizational performance.

What you will learn

• Conduct comprehensive Root Cause Analysis investigations.

• Apply the complete 8D Problem Solving approach to complex business and quality challenges.

• Identify root causes using 5 Why Analysis and Fishbone Diagrams.

• Prioritize critical issues through Pareto Analysis.

• Anticipate and prevent failures using FMEA and Fault Tree Analysis.

• Apply Kepner-Tregoe, MECE, and TRIZ to structured problem-solving situations.

• Analyze practical manufacturing, operations, and business case studies.

• Develop structured thinking skills applicable across multiple industries.

Why this course is different

Unlike courses that focus on only one methodology, this course brings together the most widely used industrial and business problem-solving frameworks in one comprehensive learning experience.

Each methodology is explained through practical examples and case studies, helping you understand not only how each tool works, but when it should be applied.

The emphasis throughout the course is on practical application, enabling you to confidently investigate problems, identify true root causes, implement effective corrective actions, and prevent recurrence.

Who should take this course?

This course is ideal for:

• Quality Professionals

• Manufacturing Engineers

• Operations Managers

• Production Managers

• Process Improvement Professionals

• Supply Chain Professionals

• Continuous Improvement Teams

• Lean and Six Sigma Practitioners

• Business Analysts

• Project Managers

• Engineering Students

• MBA Students

• Anyone looking to strengthen structured problem-solving and decision-making skills.

About the Instructor

I am Arun Singhal (B-Tech, MBA – IIM Bangalore), with leadership experience across Unilever, Johnson & Johnson, Danone, Cello, and the Indian Institute of Management Udaipur.

Throughout my career, I have led business transformation, quality improvement, operations, supply chain, and strategic problem-solving initiatives across multiple industries. This course combines proven frameworks with practical industry experience to help you develop skills that can be applied immediately in your professional career.

Enroll today

Whether you work in manufacturing, engineering, quality, operations, consulting, or business leadership, the ability to solve problems systematically is one of the most valuable professional skills you can develop.

Join today and learn the structured methodologies used by leading organizations worldwide to identify root causes, eliminate recurring problems, improve quality, and drive operational excellence.


This Course is Part of a Structured Learning Path

Learning Path: CAREER GROWTH & PROMOTION PATH (Starter → Builder → Advanced)

This course is your BUILDER step.

Next Recommended Courses

After completing this course, continue your growth with:

Learning Online

Time Management

Interpersonal Skills

Mastering Complexity

Leadership

Personality Development


Learning Path: CONSTRUCTION MANAGEMENT PATH (Starter → Builder → Advanced)

This course is your ADVANCED step.

Next Recommended Courses

After completing this course, continue your growth with:

Construction Management (Starter)

AI for Project Planning (Builder)

Leadership (Builder)

AI for Operations (Advanced)


Learning Path: PROBLEM SOLVING & DECISION MAKING PATH (Starter → Builder → Advanced)

This course is your STARTER step.

Next Recommended Courses

After completing this course, continue your growth with:

Game Theory(Builder)

Systems Thinking (Builder)

Excellence in Case Analysis (Advanced)

AI for Problem Solving (Advanced)

Who this course is for:

  • Undergraduate Students
  • Postgraduate Students
  • Working Professionals in Sales, Marketing, Operations, Supply Chain, R&D and QA