
In this lecture you work through the five habits that make good material present badly and the move that replaces each one, then.
This course is built from six disciplines: soft skills, brand and messaging, sales techniques, internal communications, online sessions and facilitation.
The map of the course
A dictionary for reading lectures from other fields as your own presentation
Three questions to ask after every lecture
A short self-diagnostic that shows which sections to watch first
Download the Five Presentation Fixes worksheet and fill it in for the deck you are working on now.
Which competencies decide whether people take you seriously
The most established competency models and what each measures
Certification and what it signals
The role of soft skills in whether anyone acts on what you said
Active listening as a technique rather than an attitude
Communication
Empathy, and what it does to how your message is received
Navigation: reading the room you are speaking into
Influence and courage, which usually appear together
Negotiating as a communication competency
Informing people properly
Openness
Integrity
Ethics, which is what makes your next presentation believable
Networking as a working practice rather than an event
Building relationships before you need the room's attention
Why the audience that already knows you listens differently
Responsibility and what taking it does to your standing
Providing advice to people who did not ask for it
Being useful before being persuasive
Acknowledging mistakes on stage, which costs less than defending them
Willingness to learn
How admitting an error strengthens the rest of the presentation
Critical thinking as a business competency
Situational decision-making
Judging which argument fits the audience in front of you
Why a presentation without a defined message is a document read aloud
The BRAND OS model and its six layers
An AI stack mapped to each task
Why a clearly positioned idea outperforms a better-argued one
What an audit is, internal and external
Running one with AI in four hours instead of three months
Competitive analysis, and how you are currently described
Health metrics: awareness, consideration, share of search
Mission, vision, values and purpose, formulated rather than borrowed
Architecture: one message or several
The positioning statement formula, and generating fifty options with AI
The messaging matrix: one position turned into six versions for six audiences
Visual identity: colour, typography, graphics
AI design tools and when each is worth using
Verbal identity: tone of voice, vocabulary, do's and don'ts
Keeping it consistent across everything you present
The anatomy of a campaign: big idea, creative, channels, activation
Generating concepts with AI
The production stack for video, voice and copy
The channel mix for a message that has to outlive one presentation
The metrics framework
Building a health dashboard
Social listening and mention monitoring on autopilot
The crisis playbook for the first 24 hours, and a 90-day roadmap
The stages a persuasive presentation moves through
AIDA: attention, interest, desire, action
SPIN: situation, problem, implication, need-payoff
FAB and the value proposition canvas, which turn features into reasons
Building trust through mirroring and references
Channels for reaching the people you want in the room
Researching them and building an avatar
Cold outreach and BANT qualification
The five touches method and the elevator pitch
The ladder of persuasion, step by step
Active listening and open questions
Presenting through storytelling rather than through features
Handling objections with LAER and Feel-Felt-Found, and closing
Planning a week that leaves room for preparing properly
Pomodoro and GTD applied to preparation
SMART goals and the Eisenhower matrix
Automating the routine and avoiding burnout
An overview of current technology, including chatbots and AI
CRM systems and tracking who you have spoken to
Automation and data analysis
Cases of successful rollouts, and the trends worth watching
Defining and measuring the right indicators
Funnel analysis and where attention drops out
The Deming cycle: plan, do, check, act
Collecting feedback through surveys, interviews and NPS
Why a message that reached nobody was not communication
How communication helps the business when it is designed
Running a communications audit
Surveying people about how they actually receive information
Communication aimed at a specific problem rather than at coverage
Helping decision-makers decide
Influencing behaviour instead of informing
Whether you actually know who you are presenting to
Segmenting the audience and building personas
Where the data for that comes from
Building the message, and a template for an effective one
Choosing the channels and what each is suited to
A real channel mix from a company that got it right
Getting attention in a saturated environment
Managers as a channel, and training them for it
Building the communication process
Managing change through it
Presenting news nobody wants to hear
Communicating culture
Why evaluation is the step everyone drops
Communication KPIs
Gathering the information for it
Preparing the report for management
This course contains the use of artificial intelligence.
Most business presentations are a document that gets read aloud. Everything that was in the analysis goes onto the slides, in the order it was produced, and the audience is asked to reconstruct the point.
A presentation is not a report with a person attached. It has one message, and everything that does not serve it is cut.
Why good material presents badly
You know the subject too well, so you present the process rather than the conclusion. The deck opens with background, because that is how you got there, and the audience decides in ninety seconds whether this concerns them. The features are listed accurately and never translated into what they mean for the person listening. And a hostile question arrives, you defend, and the room concludes you were not sure.
Online it gets worse. There is no social pressure to keep watching, no visible reaction to adjust to, and a browser tab one click away.
What the course covers
Thirty-eight lessons in six parts. The speaker first, eight lessons on the competencies that decide whether people take you seriously: active listening as a technique, empathy, courage, integrity, and the willingness to admit an error out loud — which costs far less than defending one.
Then the message. Six lessons taken from brand work: the positioning statement, and the messaging matrix that turns one position into six versions for six audiences, plus tone of voice and the big idea that survives beyond a single meeting.
Structure, audience and delivery
Then the story structure. AIDA and SPIN for the shape of the argument, FAB for turning what something is into why it matters, the persuasion ladder, storytelling instead of feature lists, and objection handling with LAER and Feel-Felt-Found — because the question you dread is the moment the room decides.
Then the audience: segmentation, personas, channel choice, presenting news nobody wants, and measuring whether behaviour changed rather than whether people were polite afterwards.
Then delivery, six lessons on presenting live and online: how adults actually take information in, structuring a session, behaviour on camera, working an audience you cannot see, keeping engagement without social pressure, and evaluating what landed. And finally facilitation — holding the room, handling the participant who challenges everything, and closing with something decided.
Who is teaching this
Mike, the number one HR instructor on Udemy. More than 1.6 million course enrolments, over 150,000 professionals trained, PHRi and SHRM-CP certified, HRCI representative in more than 10 countries. I built the people function of the unicorn Preply and worked at Wargaming, Alfa-Bank and iDeals. I have taught over 150,000 people online, mostly to an audience I could not see, which is where the delivery half of this course comes from.
What is included
Lifetime access to all course materials
Active instructor support in the Q&A section
Udemy Certificate of Completion
Practical assignments and real business cases
A section with additional courses, tools and resources
Do this to your next deck
Write the one sentence you want the audience to repeat afterwards. Then delete every slide that does not help them arrive at it. Whatever survives is the presentation, and it is usually about a third of what you had. Enrol now and start the first lesson today.