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Exam AB-900: Microsoft 365 Copilot and Agent Administration

Name: Exam AB-900: Microsoft 365 Copilot and Agent Administration
Rating: 4.8 (88 reviews)

Your Official Path to Copilot and Agent Administration Certification.

Role Play

Highest Rated

Created byCyberdefense Learning, Anand Rao Nednur

Last updated 4/2026

English

What you'll learn

Mastered the difference between the Horizontal (Generalist) and Vertical (Specialist) AI engines.
The Retrieval-Augmented Generation (RAG) Lifecycle: Mastering how the Microsoft Graph acts as the connective tissue between Large Language Models and disparate
Verified how the Microsoft Graph acts as the connective tissue for RAG-based data retrieval
Learned to "warm up" a new tenant by injecting files and chats to create an AI-ready environment.
Confirmed that AI responses strictly inherit Purview Sensitivity Labels from their source files.
Interpreted Usage Reports to distinguish between licensed users and true "Intentional Action.
Mastered "Direct Link" grounding and "Thread Summarization" to bypass indexing latency.
Developed a data-driven framework for measuring AI impact and user adoption across the suite.
Understood the approval workflow and "Dormancy Alerts" for managing a digital workforce.

Course content

7 sections • 97 lectures • 7h 11m total length

Introduction1:31

01 The Evolution of AI in the Enterprise3:51
Trace the evolution of AI from rule-based expert systems to discriminative and generative models, and show how Microsoft 365 Copilot acts as an augmentation engine with governance considerations.
1.1 Lab Procuring a M65 - Copilot License5:44
02 Identifying AI Use Cases in Microsoft 3654:45
2 Lab Post License Procurement - Steps5:04
Navigate the Microsoft 365 admin center to verify and assign licenses for CoPilot and business plans, then update client apps by installing the latest M365 apps and CoPilot tools.
03 Understanding Microsoft 365 Ecosystem5:22
04 Introduction to Microsoft Copilot3:58
5 Lab Copilot integration with Microsoft Word5:20
06 Responsible AI Principles in Microsoft 3653:11
Explore the six responsible AI principles—fairness, reliability and safety, privacy and security, inclusiveness, transparency, and accountability—and how they apply to Microsoft 365 Copilot and agent administration.
07 Reviewing Microsoft's Responsible AI Documentation6:02
08 Basic Cloud Concepts and Shared Responsibility3:05
Podcast 1 : M365 - The AI Transformation2:15
Explore how enterprise AI makes M365 a co-pilot, moving from automation to generative intelligence, with use cases like summaries, email management, and Excel or SharePoint analysis via Microsoft Graph.
Podcast 2 Microsoft Copilot2:21
Podcast 3 Responsible AI and Cloud Concepts2:17
Getting Started with AI in Microsoft 365 and Copilot
Microsoft 365 Copilot, Responsible AI, and Cloud Fundamentals

2.1 Microsoft 365 Licensing and Access Control4:06
2.2 Lab -Assigning and Managing User Licenses4:48
2.3 Understanding Microsoft 365 Core Objects3:38
Podcast - 1 Microsoft 365 Foundations & Licensing2:10
Licensing defines security features like MFA and conditional access, with E5 unlocking identity protection; manage licenses in the admin center or Enter ID, and distinguish security groups from M365 groups.
2.4 Lab - Configuring Mailboxes and Distribution Lists in Exchange Online5:10
2.5 SharePoint Sites, Libraries, and Permissions4:43
2.6 Lab Creating a SharePoint Site and Managing Permissions6:15
2.7 Microsoft Teams - Structure and Policies4:18
Microsoft Teams sits atop a Microsoft 365 group, SharePoint site, and Exchange mailbox, with standard, private, and shared channels, governance using Copilot meeting policies, and two owners with naming standards.
Podcast - 2 SharePoint & Teams Collaboration2:07
2.8 Lab - Creating a Team and Channel in Microsoft Teams6:22
2.9 What is Entra ID3:59
2.10: Zero Trust Principles in Microsoft 3654:40
2.11 -Exploring Zero Trust Resources4:31
Podcast - 3 Identity & Zero Trust Fundamentals2:09
2.12 Authentication and Authorization in Microsoft 3653:25
2.13 Lab Configuring Multi-Factor Authentication (MFA)7:07
Securing Identity and Collaboration in Microsoft 365
Microsoft 365 Core Services, Identity, and Zero Trust Security
Podcast - 4 Authentication & MFA1:59
2.14 Microsoft Defender XDR Overview5:28
2.15 MSTIC and the 100 Trillion Signals4:19
2.16 LAB Reviewing Defender XDR6:43
Navigate the Defender for XDR dashboard in security.microsoft.com to convert alerts into incidents, review actions in the action center, and hunt with KQL to strengthen zero trust.
2.17 Microsoft Entra ID and Conditional Access4:32
2.18 LAB Conditional Access and Entra ID - Licenses4:21
Explore conditional access in the Entra ID portal, compare licenses (p1, p2, governance, and the Entra suite), and see how identity protection and lifecycle workflows shape licensing decisions.
2.19 LAB Activating Entra ID P2 License - Process4:29
2.20 LAB- Configuring Conditional Access Policies9:57
2.21 Privileged Identity Management (PIM) and App Registrations5:20
Podcast - 5 Securing Identities with Defender, Entra ID & PIM2:54
2.22 Lab Privileged Identity Management (PIM)6:39
2.23 Lab App Registrations and Enterprise Applications10:05
2.24 Lab Identity Secure Score and Audit Logs6:12
2.25 Lab - Troubleshooting with Sign in Events4:51
2.26 Lab - Risky Users and Risky Signins4:38
Defending Identities with Entra ID, Conditional Access, and PIM
Identity Security, Conditional Access, and Defender XDR in Microsoft 365

3.1 Introduction to Microsoft Purview3:41
3.2 Micro-Lab — Navigating the Microsoft Purview Compliance Portal3:19
3.3 Microsoft Purview Information Protection and DLP5:04
3.4 Lab Creating a Sensitivity Label14:09
3.5 Microsoft Purview Insider Risk Management and Communication Compliance5:16
3.6 Lab Reviewing Insider Risk Management Alerts4:56
Learn insider risk management with Purview, from analytics-driven policy recommendations and privacy-preserving triage to AI-driven insights, reports, adaptive protection, and forensics evidence.
3.7 Data Lifecycle Management and Retention5:40
3.8 Lab Configuring a Basic Retention Policy5:36
3.9 Copilot's Data Access and Microsoft Graph4:55
3.10 Tracing Copilot's Data Flow7:06
Trace copilot's four-phase data flow from app prompts through grounding with Microsoft Graph to Azure OpenAI, then back to the user, with tenant data.
3.11_ Copilot's Security Controls and Responsible AI5:12
3.12 Lab Identifying Copilot's Security Integration Points-15:19
Securing Copilot with Microsoft Purview and Data Governance Controls
Microsoft Purview, Compliance, and Copilot Data Security
3.13 Identifying Compliance Risks with Compliance Manager4:42
3.14 Lab - Be Compliant with Compliance Manager3:51
3.15 Data Explorer and Activity Explorer for Sensitive Information4:51
Use Data Explorer to visualize sensitive data at rest across the tenant and locate hotspots, then audit with Activity Explorer who did what, when, and from where, including Copilot interactions.
3.17_ SharePoint Oversharing and Advanced Management4:51
3.18 Lab - Where are my Sharepoint Reports2:48
3.19 Troubleshooting SharePoint Oversharing with Restricted Site Access4:58
Protect data exposure in Microsoft 365 Copilot by using SharePoint advanced management, restricted site access, and restricted content discovery to prevent oversharing.
3.20 Lab Configuring Restricted Site Access in SharePoint3:53
3.21_ Data Security Posture Management(DSPM) for AI5:20
3.22 Lab Discovering AI Activity with DSPM for AI5:00
3.23: Content Search and eDiscovery in Microsoft Purview4:15
Master content search and eDiscovery in Microsoft Purview by using integrated search, KQL queries, review sets, and holds to build defensible, audit-ready evidence across Exchange, SharePoint, OneDrive, and Teams.
3.24 Lab Performing a Content Search in Microsoft Purview7:20
Finding and Fixing Compliance Risk in Microsoft 365 and Copilot
Microsoft Purview Compliance, Oversharing, and Data Security for AI
Podcast 1 Purview Foundation, DLP, and Insider Risk1:29
Podcast 2 Data Security Insights1:51
Podcast 3 Copilot Data Access & AI Security2:09
Podcast 4 Oversharing and eDiscovery2:42

1 Copilot and Agent Capabilities: A Comparison3:59
2.1 LAB Exploring Copilot's Built-in Features - Microsoft Word6:25
2.2 LAB Exploring Copilot's Built-in Features - PowerPoint4:37
2.3 LAB Exploring Copilot's Built-in Features - Teams and One Drive4:55
Explore Copilot’s built-in features in Teams and OneDrive, enabling cross-app retrieval via Microsoft Graph. Summarize documents, generate FAQs and audio overviews, and extract meeting insights from transcripts.
3 Copilot Licensing Models and Assignment3:49
4.4 Assigning Copilot Licenses to Users4:56
5 Monitoring Copilot Usage and Adoption3:39
Monitor copilot usage and adoption with detailed analytics, identify adoption gaps, and prove ROI via Viva Insights and agent dashboards; enforce pay-as-you-go controls and lifecycle rules to optimize costs.
6 Lab Analyzing Copilot Usage Reports4:30
7 Managing Prompts for Copilot4:09
8 LAB Creating and Sharing a Custom Copilot Prompt5:48
9 Understanding Researcher Agent Use Cases4:28
11 Understanding Analyst Agent Use Cases3:58
13 Introduction to Custom Agents4:06
15 Configuring User Access to Agents4:32
17 Agent Approval Process and Lifecycle Monitoring4:19
Podcast 1: Copilot Capabilities and Licensing2:35
Podcast 2: Monitoring and Prompt Management1:55
Monitor AI value by tracking app usage with Microsoft 365 usage reports and co-pilot dashboard in Viva Insights, while teaching prompt engineering framework and sharing pre-built prompts to boost ROI.
Podcast 3: The Researcher Agent2:33
Podcast 4: 13 Introduction to Custom Agents2:23
Driving Copilot Adoption, Governance, and Smart Usage
Microsoft Copilot Operations, Prompting, and Agent Management

Requirements

We recommend using the Microsoft Edge browser to access the integrated AI sidebar.
A basic understanding of how to create a "New Team" and add a private channel.
A basic comfort level with sharing and managing file permissions within your own tenant.
willingness to experiment, fail, and iterate with AI outputs without getting frustrated.
An eagerness to share your successful prompts and learn from the discoveries of others.
An inner drive to ask "Why did it give me this?" rather than just accepting the first answer.
Ready to pivot your strategy when the AI environment updates or changes in real-time.
Understanding that the "Digital Handshake" between cloud systems takes time to sync.
Keeping your "North Star" project—like Project Alpha—in mind through every technical step.

Description

The world is shifting. We are moving from an era of "searching for information" to an era of "generating solutions." At the heart of this global revolution is Microsoft 365 Copilot, and the demand for professionals who can manage this intelligence is exploding. The whole world is moving toward a future where AI isn't just an assistant—it’s a teammate. This course is your invitation to step out of the crowd and become the architect of that future.

Why This Course is Your Career Catalyst

We are currently in the most significant transition in the history of the modern workplace. While most people are just "chatting" with AI, you will be the one building, securing, and governing it. This course is specifically designed around the AB-900: Microsoft 365 Copilot and Agent Administration certification. By joining us, you aren't just learning a new software tool; you are gaining a professional identity that proves you can lead an organization through the greatest digital transformation of our time.

What We are Building Together

This isn't a dry, theoretical lecture. This is a high-energy, hands-on masterclass where we build a digital workforce from the ground up. We focus on the high-value skills that 2026 enterprises are actively looking for:

The AI Infrastructure: Learn how to weave Copilot into the daily heartbeat of Teams, Word, and Excel for maximum impact.

Autonomous Agent Design: Move beyond simple questions and build "Specialist Agents" that perform research and analysis 24/7.

Enterprise-Grade Security: Master the "Safe AI" blueprint, ensuring your company’s private data stays protected while the AI works.

The Prompt Playbook: Learn to engineer, save, and share high-value prompts that can be scaled across an entire department.

Proving the ROI: Use real-time analytics and telemetry to show exactly how much time and value your AI strategies are creating.

Your New Identity: The Certified AI Administrator

Every module in this course is mapped directly to the AB-900 exam objectives. This means that as you learn to transform your office, you are also preparing to earn a world-recognized Microsoft credential. This certification tells the industry that you aren't just following a trend—you are the one governing the intelligence, managing the agents, and securing the future.

The AI revolution is happening right now. Don't just watch it happen—be the one who builds it. Let's get started!

Who this course is for:

IT pros ready to master AI governance, licensing, and tenant-wide Copilot deployment.
Professionals designing secure, cross-app workflows using the Microsoft Graph and custom agents.
Leaders tasked with moving their organization from legacy processes to AI-first operations
Data-driven thinkers who want to use the Analyst Agent to automate complex trend reports and insights.
PMs looking to use the Researcher Agent to automate competitive intelligence and project audits.
Professionals wanting to build "Specialist Agents" for onboarding, policy search, and recruitment.
Entrepreneurs ready to leverage "Digital Labor" to scale their business without increasing headcount.
Advisors who need to prove the ROI of Copilot to clients through usage analytics and telemetry.
Students aiming for certifications like the AB-100 (Agentic AI Business Solutions Architect).

Exam AB-900: Microsoft 365 Copilot and Agent Administration

What you'll learn

Explore related topics

Course content

Introduction1 lecture • 2min

Module 1: Introduction to Microsoft 365, AI, and Copilot Foundations14 lectures • 53min

Module 2: Core Microsoft 365 Services and Security Fundamentals33 lectures • 2hr 32min

Module 3: Data Protection and Governance with Microsoft Purview and Copilot29 lectures • 2hr 10min

Module 4: Administering Microsoft 365 Copilot and Agents20 lectures • 1hr 18min

Module 5 - Course Summary and conclusion3 lectures • 8min

Module 6: Future Outlook: Evolving with Microsoft 365 Copilot and AI Agents3 lectures • 9min

Requirements

Description

Who this course is for: