Everyday Empathy At Work, In Leadership, And Career Growth
What you'll learn
- Scientific research on empathy
- Professional research on empathy in the workplace
- Scenarios and phrases for more empathetic communication
- Active listening
- Listening to body language
- Sharing of real-world experience of a workplace with and without empathy
Requirements
- There are no requirements for this course - just have an open mind and an empathetic heart!
Description
Use empathy to grow into a leadership role or grow your current leadership or management position.
PROFESSIONAL INDUSTRY RESEARCH ON EMPATHY IN THE WORKPLACE
See research being done today on what employees expect from their management in terms of empathy. Employees report higher levels of job loyalty, creativity, feeling included, and work productivity when their managers display and follow up on empathy and compassion.
SCIENTIFIC RESEARCH
See the latest scientific research on how empathy works in terms of your brain activity and body chemistry. See the latest studies and discoveries being done on this topic.
ACTIVE LISTENING
Learn to listen to your employees and co-workers better by practicing active listening. When you listen and acknowledge people, they feel more respected, their defensiveness does away, and they open up.
LISTENING TO BODY LANGUAGE
Most communication is non-verbal, so in addition to active listening, we'll also go over body language that you should be attuned to in order to become more empathetic and a better listener.
EMPATHETIC PHRASES TO USE AT WORK
I'll also provide you a number of different phrases to use in various workplace scenarios to help you say the right empathetic thing in different situation. Those phrases will range from conversation starters that get people to open up to what to say in meetings.
EMPATHY IN CASES OF LOSS OR BEREAVEMENT
I'll also show you empathetic and sensitive things to say in case a co-worker is going through loss or bereavement. Plus, I'll show you how to go above and beyond, and not just say things, but show that you care with actions.
Invest in your future! Enroll today!
Who this course is for:
- This course is ideal for professionals, leaders, and aspiring leaders
Instructor
Originally from Ukraine. 3-time bestselling Amazon author with some of my books used in universities and high schools across the country.
20+ time Udemy bestselling instructor.
- 10+ years in entrepreneurship
- 10+ years in SEO and marketing
- Coached over 1,000 entrepreneurs
When you enroll in my courses, you get:
- Personal care and attention: I host regular office hours for my students and reply to 99% of student questions within 24 hours and my goal is to reply within 1 hour.
- Instructor with deep expertise, proven success, and knowledge that is both theoretical and practical.
I am committed to student success and go the extra mile to help students in my courses succeed at whatever they are working on, whether it is planning, starting or growing your business.
More about me:
I am also the creator of top entrepreneur mobile apps with 2,000,000+ downloads, host of a popular business and marketing channel on YouTube with 3,000,000+ views, successful affiliate marketer, a serial entrepreneur in many other fields.
I have a BS in Computer Science from SJSU, and after working as a software engineer, I wanted to take a bigger role in the businesses I worked in, and that is how I got into business and marketing. Today, I am a world-class marketer and successful entrepreneur.
What I am interested in now when it comes to business:
I am a productivity and emotional intelligence geek. I geek out on things like motivation, building healthy habits, and creativity.
Some of my own favorite topics that I teach:
I have seen any of my students succeed in Amazon eCommerce. Selling on Amazon can be very lucrative and I love seeing my students do well.
I also teach many SEO topics that I myself use all the time. They include link-building, keyword research, and using other sites like YouTube, Amazon, and even freelancing sites like Fiverr as search engines to get discovered when people are searching.
My interests outside business and entrepreneurship:
I like playing soccer, chess, dabbling in philosophy, creating music, and writing lyrics. Plus, I am always daydreaming about finally getting a dog (a rescue from a shelter, of course).