
Explore the pillars of responsible AI—fairness, transparency, accountability, privacy, and safety—and learn to spot bias, assess AI outputs, protect data and IP, and raise governance concerns.
Understand what artificial intelligence is and how machine learning uses data-driven pattern recognition to drive recommendations and natural language processing. Compare AI with traditional software and emphasize responsible use.
Explore how AI touches daily life and work, from phone unlocks to hiring. Learn responsible use through accountability, fairness, and human oversight to address bias.
Explore how fairness in AI requires active effort to avoid disadvantaging groups, and how transparency and explainability build trust by revealing data, training, limitations, and decision factors.
Assign accountability across developers, deploying organizations, managers, and end users when AI makes harmful decisions. Guard privacy and safety by understanding data use and maintaining human oversight.
Apply a risk-based view of EU AI Act and NIST AIRMF and OWASP Top 10 for LLMs to govern AI use in high-risk settings like HR and credit.
Review your organization's AI use policy to identify approved tools, data handling, human oversight, and disclosure obligations for confident, compliant AI work.
Understand how AI bias arises from data, algorithm design, and human choices, and learn why biased systems amplify unfair outcomes and demand active scrutiny.
Spot bias in AI tools at work by watching for patterns in outcomes, homogeneous outputs, and stereotypes. Document observations and escalate through proper channels, pausing use until reviewed.
Explore the black box problem in AI, weighing accuracy against explainability in high-stakes decisions, and examine ethical and regulatory considerations for responsible AI use.
question AI outputs as a professional responsibility, not skepticism; assess consequences, task suitability, and known limitations like hallucinations, bias, and outdated data.
Identify automation bias and its impact on judgment, and apply strategies such as forming your view, requiring reasoning, introducing friction, varying sources, and meaningful human oversight under EU AI Act.
Act quickly to contain data incidents by deleting inputs, reporting details to the data protection team within 72 hours, and clarifying ownership and disclosure of AI-generated outputs.
Learn how personal data extends beyond names and emails to location data, IP addresses, biometric data, and inferences, and how consent, data minimization, and need-to-know protect individuals in AI.
Raise AI concerns through the right channels, with specific observations, and rely on whistleblower protections and AI governance committees to oversee policy and accountability.
This course contains the use of artificial intelligence.
AI is transforming how we work — but are we using it responsibly? From biased hiring algorithms to privacy violations and opaque decision-making, the risks of unchecked AI use are real and growing. This course gives you a practical, jargon-free foundation in ethical AI — so you can use AI tools confidently, fairly, and in line with your organisation's expectations.
Whether you work in HR, legal, compliance, operations, finance, marketing, or any other function, this course explains AI ethics in plain language and connects every concept to situations you're likely to encounter on the job.
What This Course Covers
What AI is, how it works, and how it's already influencing decisions in your workplace and daily life
The core pillars of responsible AI — fairness, transparency, accountability, privacy, and safety
How to identify and respond to AI bias in tools used for hiring, healthcare, financial services, and more
Global AI frameworks including the EU AI Act and NIST AI RMF — and what they mean for your role
How to apply your organisation's AI use policies and avoid the consequences of non-compliance
The "black box" problem — why AI decisions are hard to explain and when human review is essential
Do's and don'ts of using AI tools at work, including how to avoid automation bias and over-reliance
What data you should never enter into consumer AI tools — and how to protect sensitive information
Intellectual property and copyright risks when using generative AI outputs
Privacy by design, data minimisation, and how to report privacy incidents involving AI
Who Will Benefit
Employees and managers in any industry beginning to use AI tools in their daily work
HR, legal, compliance, and operations professionals managing AI-related risk and policy
Business leaders who need a non-technical but informed perspective on responsible AI governance
No technical background is required. This course is built for professionals across all functions and seniority levels — not just IT or data teams.
By the end of this course, you will have a clear understanding of your responsibilities when using AI, the ability to spot and flag ethical risks, and the confidence to contribute to a responsible AI culture in your organisation — wherever your role sits.