Help! I'm A Native Speaker But No One Understands My English
4.0 (211 ratings)
Course Ratings are calculated from individual students’ ratings and a variety of other signals, like age of rating and reliability, to ensure that they reflect course quality fairly and accurately.
34,593 students enrolled

Help! I'm A Native Speaker But No One Understands My English

Learn How to Use Your English More Effectively for Better Intercultural Communication With ESL Coworkers
4.0 (211 ratings)
Course Ratings are calculated from individual students’ ratings and a variety of other signals, like age of rating and reliability, to ensure that they reflect course quality fairly and accurately.
34,593 students enrolled
Last updated 6/2017
English [Auto], Polish [Auto], 2 more
  • Romanian [Auto]
  • Turkish [Auto]
Current price: $139.99 Original price: $199.99 Discount: 30% off
5 hours left at this price!
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This course includes
  • 3 hours on-demand video
  • 1 downloadable resource
  • Full lifetime access
  • Access on mobile and TV
  • Certificate of Completion
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What you'll learn
  • Communicate more effectively with people from other cultures.
  • Understand why there are problems in intercultural communication.
  • Use techniques and strategies they will learn in the course to resolve communication problems.
  • Technical requirements are just a device to access the course.
  • You need to be open to personal development in the area of intercultural communication.

Are you a native speaker of English but foreigners find your English difficult to understand?

Do the people you work with say they understand you when they clearly don't?

Do you feel you and your non-native colleagues are on a completely different wavelength?

Then this course is for you. 

In this course, we 

  • Highlight the reasons why native speakers of English have problems communicating effectively with coworkers and customers who are from a different culture. 
  • Help you to understand intercultural dynamics and how to deal with them constructively while, at the same time, respecting other cultures.
  • Look at why two people can have a completely different interpretation of the same sentence.
  • Discover that even native speakers from different countries don't understand each other!
  • Discuss the need for both sides of the conversation to speak "better" English.

Once we have identified the issues that interfere with intercultural communication, we focus on the simple but effective solutions you can implement. 

Solutions such as:

  • Accent reduction (for native speakers!!)
  • Grading your language
  • Concept checking

So, if you are a native speaker of English and need help because your colleagues or customers don't understand your English, check out this course now. 

Who this course is for:
  • Native speakers of English working with foreigners, either abroad or in their own country, who are having communication problems that affect their business.
  • People who work with English native speakers and need help to understand why there are communication problems.
  • HR professionals who need help to resolve intercultural communication issues.
Course content
Expand all 25 lectures 02:57:39
+ Introduction
1 lecture 11:32

Martin Luxton and Scott Paton describe what you can expect in the course. They share their backgrounds and why they are qualified to teach this subject. Check the resources tab for an important announcement!

Preview 11:32
+ Why Don’t Foreigners Understand Native Speakers of English?
14 lectures 01:55:58

Learn why native speakers of English have a problem communicating in their own language with foreigners and the kind of problems this causes.


It's not just language that can be a problem but also the culture. And even native speakers from different countries like Canada and the UK sometimes have communication problems.

Preview 17:49

Why an attitude like, 'They should learn better English' is not helpful.


Even when you speak simple English a strong accent can be a problem.


Phrasal verbs, jargon, slang, dialects, neologisms . . . lots of areas for misunderstanding. 


Language is constantly changing and one generation's English can be very different from another generation's.


We all grow up to learn to expect certain things in certain situations, but what if expectations in another country are different?


What we think is interesting may be boring for other people. Two people can look at exactly the same thing and interpret it differently.


A lot of foreign school systems focus on teaching grammar, so don't be surprised if a well-qualified employee can't speak a word of English!

English Taught in Foreign Schools

Dogs in the UK say Woof! Woof! but Brazilian dogs say How! How! And British people only have fingers on their hands, not on their feet.

Preview 07:16

Same word but different pronunciation and/or meaning. Beware borrowed words!

Borrowed Words

What happens when native speakers of English live for a long time in a foreign country.

Expats Gone Native

Learn why it's important to pick your battles when you have a problem with the company's English 'expert'.

The English 'Expert'

We recap all the points in this section.

+ Solutions
8 lectures 44:02

Accent reduction is a very effective solution but it's difficult to implement.

Accent Reduction

Finding the sweet spot where you speak clearly but don't sound unnatural.


Just as you would change your vocabulary when talking to a child, you have to consider the English level of your audience.

Grade Your Language

Don't assume people understand what you said - use concept checking to make sure they got it right.

Concept Check

Why you should champion English language training for your staff.

Invest in Your Staff's English

The more you learn about a culture, the better you understand and the better your relationships.

Show Interest in Their Culture

Here we run through the various strategies you need to ensure you are understood.

+ Wrap Up
2 lectures 06:07
Wrap UP
[Bonus Lecture] Continue Your Growth