English Language Course for Emergencies

English Language Course for Emergencies

Class 03 - Giving Information

Summary

- What should we say when there is an accident on the road?

- How to provide information to the police or the victim's relatives?

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Choose the most suitable answer:

1- There was an accident on the road. I am from Brazil and I don't feel confident talking in English with the victim's relatives. What should I do to report what happened exactly?

a) I'd like an interpreter, please. Is anyone here who speaks Portuguese?

b) Call the ambulance or the police.

c) Try to leave a message on their phone.

2- What should we do if we catch someone doing a wheelie on the road?

a) We must scold them immediately.

b) Write down the license plate number, the vehicle model and notify the police.

c) Try to stop the drivers before they hit someone.

3- Which of the following sentences demonstrates effective communication?

a) Your wife, Monica is terribly injured.

b) Someone hit your wife's car on the road and she is unconscious.

c) Hello. My name is Rick. There's been an accident and your wife, Monica is injured.

4- How can we ask to use the phone in an emergency?

a) I want to make a call. Where is your cell phone?

b) I'd like to make a call. May I use your cell phone?

c) Where can I make a call? I forgot to bring my cell phone.

5- What is the most complete information we can provide about an accident scene?

a) We're at Access Road, 208, Suffolk, opposite to the gas station.

b) I am on Hampshire Road, 10 miles from Boston.

c) The accident was about 6 miles from Boston downtown.

6- Peter was driving too fast. Suddenly, his car hit a bollard and he flew out the window. Unfortunately, he had a compound fracture. Paramedics still haven't arrived and the lane needs to be blocked. What can we do to help Peter?

a) Call the ambulance and move him to the side of the road.

b) Park the car on the highway to indicate that a lane is blocked because there's been an accident.

c) Use traffic cone or triangles to block the lane and signal to drivers that there has been an accident.

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Answers

1- A

2- B

3- C

4- B

5- A

6- C

English Language Course for Emergencies

Class 04 - How to calm people down in emergencies?

Summary

- What are the useful sentences for not alarming victims and their families?

- How to provide information to the authorities or the victim's relatives?

- How to give advice and support to the patients?

- How to report a break-in?

- How to stop a bleeding?

- What to do if you lose a passport abroad?

- What to do when our house is on fire?

- What we should do if there is a gas leak at home?

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Choose the most suitable answer:

1- Mr. Garcia was informed about a prostate cancer after some exams. What can we say to calm him down?

a) I'm positive you will be fine soon if you follow your doctor's instructions.

b) You need to do the surgery right now.

c) Please, don't be mad. You'll fine in one week.

2- I heard the sound of a window shattering. I'm alone at home. How should I proceed?

a) You should lock yourself in a room and push the alarm button.

b) You should check your cameras and call the police.

c) You should lock yourself in a room, check the cameras and be ready to call the police.

3- Which of the following descriptions is most detailed?

a) The suspect seems to be white-skinned, thin and strong woman.

b) She is about 5.9 ft, white-skinned, well-built and wearing black clothes and gloves.

c) Maybe she is white-skinned, thin and wearing blue shirt and jeans.

4- What should we never do when we smell gas at home?

a) Open doors and windows to allow fresh air in.

b) Turn any electrical switches on to help us to see the way to the door and the windows.

c) Leave the place and call the authorities for gas emergency advice.

5- Which of the following materials are best for applying pressure to a cut or bleeding wound?

a) Clean cloth, tissue or piece of gauze.

b) White flanel, clean tissues and two Band-aids.

c) A torn piece of our clothing or others'.

6- My house is on fire. I need to get out of there right away. What can I do?

a) Call 911 and try to hide somewhere safe.

b) Leave valuables behind and call 911.

c) Cover your nostrils with a shirt or damp towel, and then call 911.

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Answers

1- A

2- C

3- B

4- B

5- A

6- C

English Language Course for Emergencies

Class 05 - Pool safety recommendations

Summary

- Different types of warnings.

- Safety recommendations for people.

- How to look at a pool and spa safety?

- What to do when someone slips and gets hurt?

- Listening and comprehension exercise: Why do we have shower before and after swimming?

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Listen to the exercise at the end of this video class. Choose the correct alternative:

1- Why do we have shower before and after swimming?

a) In order to kill harmful parasites.

b) To remove bacteria and fungi.

c) The chroline is not enough to kill organic matter.

d) To help to prevent more illnesses.

2- What happens when chroline mixes with our bodies organic matter?

a) The oxidization creates harmful organisms such as E-coli.

b) It burns our skin highly.

c) It helps to develop immunity for pool diseases.

d) It can create more toxic agent called HBPs.

3- How much gram of feces did US CDC (Centers for Disease Control and Prevention) estimate people have on their bodies before swimming?

a) About 1.19 grams.

b) About 0.11 grams.

c) About 0.14 grams.

d) About 1.37 grams.

4- What people are more at risk of infection?

a) Those who are completely immersed in water.

b) Those who are in water for extended periods of time.

c) Alternatives a and b are correct.

d) Only those who have low immunity.

5- Which helps people to remove bacteria from their skin's surface and hair?

a) Hot water and seasweed shampoos.

b) Warm water and soap after immediately recreational activities.

c) Specific medicines for water contamination.

d) Let some soap bubble act for 10 minutes.

6- According to the narrator, what are the percentage of people who didn't rinse off before swimming?

a) 15%.

b) 40%.

c) 25%.

d) 39%.

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Answers

1- D

2- D

3- C

4- B

5- B

6- B

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Text: Why do we have shower before and after swimming?

Showering helps remove sweat, lotions, sunscreen, bacteria and organic matter. This means the chlorine in the pool won't have to work as hard, and more illnesses can be prevented.

1. Chlorine kills, but only sort of

In swimming pools, hot-tubs, and water parks, chlorine is used to kill and oxidize harmful bacteria and germs such as E-coli. Chlorine is a highly effective disinfectant. However, the chemical doesn’t work on everything. And, chlorine doesn’t work instantly. It takes chlorine anywhere from 1 minute to several days to work, depending on the agent. For examples it takes 10 days for chlorine to kill the harmful parasite Cryptosporidium.

When chlorine mixes with our bodies organic matter it can create a more toxic agent called halogenated by-products (HBPs). Yuck. This is another reason why public pools recommend showering before swimming.

2. Lakes and oceans get dirty, too

The same rules apply when swimming in natural bodies of water such as lakes and rivers. If you don’t shower before you go in the water, you bring in trace levels of fecal matter and associated pathogens. That’s why beach water quality at some beaches gets worse as the day goes on.

The U.S. Centers for Disease Control and Prevention (CDC) estimates that on average, people have about 0.14 grams of feces on their bodies. Swallowing even a small amount of water contaminated with feces can make you sick. So by not showering, you put yourself and others at risk of contracting a recreational water illness. People who are completely immersed in the water and who are in the water for extended periods of time such as open-water swimmers, surfers, windsurfers, and little kids playing for hours at the shoreline, are more at risk of infection.

3. Post-swim showers ensure you leave bacteria behind

Showering after swimming is just as important.

Showering after swimming in a natural waterbody will help reduce your risk of contracting infections and rashes. This is because showering with warm water and soap immediately after recreational water activities helps remove bacteria from your skin’s surface and your hair. Even if you are participating in a secondary recreational water activity such as paddling, boating or fishing it is important to shower. You may not be immersed in the water but you are still being exposed to its contaminants.

Read more here about primary and secondary recreational water contact. If you’re participating in a recreational water activity in areas where the water quality is not monitored (or you’re unaware of the results) it is especially important to shower with soap after you’re finished. Not convinced? Remember, 40% of your beach-going friends probably didn’t rinse off before they went swimming. You can rinse off in the shower and leave their germs behind. Or, you can take them home with you on your skin and in your hair. The choice is yours.

English Language Course for Emergencies

Class 06 - Pet Emergency Management

Summary

- First aid for pets;

- How to make a muzzle?

- How to deal with bleeding wounds?

- How to help a choking pet?

- How to help a bird which cannot fly?

- How to report something to the vet?

- Exercise: Specific vocabulary at the vet

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Choose the correct alternative:

1- If possible, do we need someone to make a muzzle for our pet?

a) No. We can make it alone.

b) Sure thing. Pets may be agressive when they are protecting something.

c) It is impossible. Only the pet's owner can do it.

2- What can we use to make a muzzle?

a) A necktie or a length of panty hose.

b) Ring chains or a rope.

c) Threads or a rubber rope.

3- How much salt can we use to clean our pets' wounds?

a) 1 (one) teaspoon of salt in 600 ml of water, which is about 5.69 grams.

b) 2 (two) teaspoons of table salt is about to 11 grams.

c) It's wrong. We must use 1 (one) teaspoon of saline or clean salty water in 600 ml of water.

4- What is the first step to help a choking dog?

a) Check if it is safe for you and other to deal the dog.

b) Hold your pet upside down.

c) Wheelbarrow position must be used for small and large pets.

5- What is the second step to help a bird with broken wings?

a) Pick up the bird gently and put it in a box.

b) Give the bird a proper bath before taking it.

c) Cover the bird with a towel or blanket.

6- What is the Migratory Bird Treaty Act (MBTA)?

a) The MBTA, signed into US law in 1913, is among the oldest wildlife protection laws in the world.

b) The MBTA is a code that guarantees anyone to capture any injured animals and treat them right away.

c) The MBTA ensures only people with a proper license to deal with injured birds.

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Answers

1- B

2- A

3- C

4- A

5- C

6- C

English Language Course for Emergencies

Class 07 - Lost and found

Summary

- Useful sentences for lost and found items;

- The most common lost items;

- What to do when you lost something?

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Audio transcript:

I've lost something

Mary and Ana are at the airport. They are about to board the plane when Mary suddenly realizes she lost her belongings. After a brief conversation, Mary remembers she forgot her belongings in a place she would imagine she would forget something…

Mary: What are you doing?

Ana: I am listening to my compact discs. Shall we listen to music together?

Mary: All right!

Ana: Come round, then.

Mary: Yes! I’ll come round straight away.

Ana: What’s the matter?

Mary: I think I’ve lost my ID and my passport.

Ana: Where? How?

Mary: I have no idea. I’m not sure. Perhaps in the restroom.

Ana: Haven’t you lost it in the market? I saw you there last time.

Mary: Maybe. I’m very worried.

Ana: We must go to the police station and then to the consulate.

Mary: Yes. I need a replacement.

Ana: Are you sure those are the only articles you have lost?

Mary: I’m missing my briefcase too.

Ana: Gosh, Mary! Sometimes you are so absent-minded!

Mary: Give me a break, Ana! I remember my husband and I have visited a museum this morning. Apart from the exhibition, we have watched a ten-minute video and then we have had lunch in a restaurant nearby.

Ana: What have you done this afternoon?

Mary: Well, well. Let me see. We enjoyed our time going round the old churches in the capital and we bought some souvenirs.

Ana: So, you have lost your belongings in one of these places you have visited.

Mary: I’m positive that was not the case because I remember I had kept my ID and passport in my briefcase before I met you at the airport. The only one place I could possibly lose them was in the restroom.

Ana: Ok. You will check the restroom.

Mary: What about you?

Ana: I’ll check the airport stool where we were before.

Mary: Agreed!

Ana: Wait a moment, Mary! Look! Is that black briefcase under the stool yours?

Mary: Yes! I thought I would never find it again.

Ana: Why were you so worried? Would you mind to explain yourself?

Mary: Because my diary is in my briefcase. In my diary, I have the names and addresses of important contacts.

Ana: Anything else?

Mary: Not to mention my flight ticket, traveler’s check, a guide to Latin America, a list of hotels… Oh, my God! Time flies! We need to go now!

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Choose the correct alternative:

1- What happened to Mary?

a) She realized she had forgot her wallet.

b) She is ill.

c) She is surprised to the airport structure and organization.

d) She lost some of her belongings.

2- Which of her belongings she realized she had lost at a first moment?

a) Backpack and diary.

b) Baggage and visa.

c) Smartphone and some hygiene belongings.

d) ID passports.

3- What Mary must do after she lost her belongings?

a) To go to the customs.

b) To go an info desk nearby.

c) To go the police station and then to the consulate.

d) To find someone who can help her right away.

4- What have Mary and her husband done in the afternoon?

a) They have visited the museum.

b) They have had lunch in a restaurant nearby.

c) They have visited some old churches in the capital.

d) They have enjoyed some time in a mall.

5- Which was the most possible place Mary thought she had lost her belongings?

a) In a church.

b) In a restroom at the airport.

c) At the customs.

d) In her car.

6- Where exactly did Ana find Mary's briefcase?

a) In Mary's car.

b) Under an airport stool.

c) Among other luggage at the check-in desk.

d) Near the departure gate.

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Answers:

1- D

2- D

3- C

4- C

5- B

6- B