Would you like to learn the key principles and implementation guidelines of Human & Organizational Performance? This course is a foundational understanding of error which will help you and your organization achieve the desired performance shift in the areas of quality, safety, reliability, efficiency and productivity.
Human and Organizational Performance (HOP) / Human Performance has proven over decades to be the next logical step in improving individual and organizational performance. This course helps people new to HOP and seasoned practitioners alike the opportunity to learn advanced error reduction in organizations (AERO) from Rob Fisher, a globally recognized leader in the science, understanding, education, integration, and sustainability of HOP. Take the next step in your understanding of how errors impact the workplace today.
This course is suitable for all levels of your organization, senior leaders, managers, directors, supervisors and frontline workers. It’s also applicable to, not only, EHS Professionals, but also those in Quality and HR. There is something for everyone. It provides real-world applicable knowledge and tools to help either, prevent an error, reduce the probability for making an error, or mitigate the consequence for when an error is made. You will learn about the Task-Based System, a systemic approach to individuals performing tasks. We will then describe the Essential Leadership Cycle, how an organization controls the Task-Based System.
Rob Fisher, a world-renown thought leader in the Human and Organizational Performance (HOP) space, delivers this course through video-based lectures and articles providing a baseline knowledge of the practical application of the science behind HOP.
Equilibria’s Personality Diversity provides lessons on how different people with different personality tendencies see and manage risk differently. An important portion of the course describes our mental model or Performance Modes. These Performance Modes are how we do work, and helps address a risk that isn’t much thought about when we do hazard or risk analyses, the performance risk. There is also an explanation of Dr. James Reason’s Swiss Cheese Model that helps you apply the model into your daily work. Finally, we will give you applicable tools you can immediately start using to help reduce the predictable error rate in any given Performance Mode. By understanding and wanting to integrate these concepts into your organization’s daily activities you will see organizational improvement in safety, quality, efficiency, effectiveness, and productivity. Since you value the prevention of errors, then this course IS FOR YOU!!
Joining this course provides tests of what you have learned throughout the course
**Please note that applying all the lessons derived from the course is highly recommended yet completing the course does not give you the right to teach the content it contains to others. To pursue this opportunity, contact the course facilitator. **
People who purchase this course will get access to ask questions directly to a team of AERO Specialists
Learn the concepts and practical application from someone who has deployed over 200 times in 40 countries and 10 languages.