
A short welcome statement to introduce participants to the course.
An introduction to the course and Rob Fisher, your facilitator.
A thorough review of the background and history that forms AERO, with a focus on some of the core terminology we will use in the course.
A reminder of the course sections and objectives, this clip contains extra information now contained in the course advert!
This lecture introduces the systemic approach required to understand and contextualize Human and Organizational Performance.
Fundamental understanding of the principles that make up Human & Organizational Performance, from the AERO lens.
A foundational awareness of personality tendencies, the E-Colors and how different people see and manage risk differently.
This lecture covers the core definitions that AERO uses to impact performance and if applied can be transformational to the organization.
A different way to look at how bad things happen, using AERO principles and HOP science basis.
Mental models to understand likely error rate, forming the foundation of performance hazard recognition.
A brief overview of the main error traps or error-precursors, how to identify these before it is too late (triggers) and tools to mitigate the likelihood and impact.
A detailed review of the Top 10 Error Traps that are likely to contribute in catastrophic events and how to deal with them.
A review of the main error reduction tools that if applied correctly will significantly reduce error rate.
A new look at a traditional model to help understand the barriers and mitigating factors we can put in place to avoid or reduce the impact of events.
Your communication capabilities will gain greatly from applying this personality based communication protocol.
Review of the concept of deviation drift and how it applies in the organization.
A very important look at what to do and not do regarding the application of AERO technology.
Key things to implement to realize the benefits of the concepts learned.
A final message from Rob Fisher to close out the course.
Would you like to learn the key principles and implementation guidelines of Human & Organizational Performance? This course is a foundational understanding of error which will help you and your organization achieve the desired performance shift in the areas of quality, safety, reliability, efficiency and productivity.
Human and Organizational Performance (HOP) / Human Performance has proven over decades to be the next logical step in improving individual and organizational performance. This course helps people new to HOP and seasoned practitioners alike the opportunity to learn advanced error reduction in organizations (AERO) from Rob Fisher, a globally recognized leader in the science, understanding, education, integration, and sustainability of HOP. Take the next step in your understanding of how errors impact the workplace today.
This course is suitable for all levels of your organization, senior leaders, managers, directors, supervisors and frontline workers. It’s also applicable to, not only, EHS Professionals, but also those in Quality and HR. There is something for everyone. It provides real-world applicable knowledge and tools to help either, prevent an error, reduce the probability for making an error, or mitigate the consequence for when an error is made. You will learn about the Task-Based System, a systemic approach to individuals performing tasks. We will then describe the Essential Leadership Cycle, how an organization controls the Task-Based System.
The Facilitator
Rob Fisher, a world-renown thought leader in the Human and Organizational Performance (HOP) space, delivers this course through video-based lectures and articles providing a baseline knowledge of the practical application of the science behind HOP.
Equilibria’s Personality Diversity provides lessons on how different people with different personality tendencies see and manage risk differently. An important portion of the course describes our mental model or Performance Modes. These Performance Modes are how we do work, and helps address a risk that isn’t much thought about when we do hazard or risk analyses, the performance risk. There is also an explanation of Dr. James Reason’s Swiss Cheese Model that helps you apply the model into your daily work. Finally, we will give you applicable tools you can immediately start using to help reduce the predictable error rate in any given Performance Mode. By understanding and wanting to integrate these concepts into your organization’s daily activities you will see organizational improvement in safety, quality, efficiency, effectiveness, and productivity. Since you value the prevention of errors, then this course IS FOR YOU!!
Joining this course provides tests of what you have learned throughout the course
**Please note that applying all the lessons derived from the course is highly recommended yet completing the course does not give you the right to teach the content it contains to others. To pursue this opportunity, contact the course facilitator. **
Bonus
People who purchase this course will get access to ask questions directly to a team of AERO Specialists
Learn the concepts and practical application from someone who has deployed over 200 times in 40 countries and 10 languages.