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Mental Health at Work: Wellbeing for Managers, Teams
2,887 students

Mental Health at Work: Wellbeing for Managers, Teams

mental health at work | employee wellbeing | psychological safety | employee experience | manager training | 1-on-1s
Last updated 9/2026
English
English [Auto],

What you'll learn

  • Notice the behavioural changes that appear before someone says anything
  • Run a one-to-one designed to surface strain rather than status
  • Ask about workload and capacity without it sounding like an assessment
  • Give difficult feedback to someone under pressure without adding to it
  • Design and run a burnout or pulse survey people answer honestly
  • Read survey results, including the open-ended answers most people skip
  • Map where in the employee journey strain reliably appears
  • Measure engagement with Gallup Q12 and act on the twelve elements
  • Build a wellbeing programme and evaluate it at five levels
  • Learn alongside Mike's 1.6 million students from 185 countries

Course content

15 sections • 42 lectures • 22h 26m total length
  • Start Here: Five Manager Responses That Change Nothing12:52

    In this lecture you work through five responses managers reach for when someone's work gets heavy and the move that replaces each one, including where your own role ends and the professional help your company provides begins.

    1. This course is built from six disciplines: emotional intelligence, one-to-one meetings, surveys, employee experience, employee engagement and wellbeing systems.

    2. The map of the course

    3. A dictionary for reading lectures written for other roles as your own work with your team

    4. Three questions to ask after every lecture

    5. A short self-diagnostic that shows which sections to watch first

    6. Download the Manager Response Check worksheet and fill it in for the work of one person on your team.

Requirements

  • Responsibility for at least one other person at work
  • No psychology or clinical background required, and none is taught here
  • Access to your own team. Everything works better applied to real people
  • English at intermediate level or above, since all lessons are in English
  • Willingness to ask a question you may not like the answer to

Description

This course contains the use of artificial intelligence.

Most managers find out that someone was struggling when they read the resignation letter. Everything before that was available to see.

What managers actually get wrong

Not indifference. The problem is that the signals are quiet and the usual response is a phrase. Someone's camera stays off. Their replies get shorter. They stop arguing in meetings, which reads as agreement. So you say "let me know if you need anything", which puts the entire burden on the person with the least capacity to carry it, and then you both move on. Six weeks later they are gone and the exit interview says workload, and you think back and realise you had noticed, you just did not have a next move.

What this course covers

Forty lessons in five parts. Noticing first: how emotion transfers between people, the role of stress and recovery, what high and low emotional intelligence look like in behaviour, self-awareness and social intelligence, empathy in a conversation, rapport, and whether warning someone ever motivates them. Then the venue: the one-to-one, its types including the burnout diagnosis conversation and the conflict conversation, building enough relationship that someone tells you the truth, the coaching mode and when it is wrong, feedback that does not add pressure, and rolling the practice out across a company. Then scale: the survey types including burnout and pulse surveys, questionnaire and scale design, getting honest participation, the report, and analysing the open-ended answers where the real content sits. Then conditions: the three environments, the journey map, and where in that journey strain reliably shows up. Then engagement as a trackable signal — Gallup Q12, the twelve elements, three generations of approach — and finally building the support system, auditing the culture that would otherwise cancel it, and evaluating it at five levels.

What this course is not

This is not clinical training and it does not make you anyone's therapist. It contains no diagnosis of conditions, no crisis intervention protocol, and no guidance for someone in acute distress. Those require a qualified professional, and part of doing this job well is knowing precisely where your role ends. What this course gives you is the earlier ground: the environment, the conversation, and the measurement — the work that reduces how often anyone reaches a crisis in the first place, and the awareness to see that someone needs more help than you can give.

Who is teaching this

I am Mike. I built the people system at Preply as it became a unicorn, and I have worked at Wargaming, iDeals and Alfa-Bank. More than 1.6 million students have enrolled in my courses across 185 countries, and over 150,000 specialists have gone through my programmes. I hold PHRi and SHRM-CP certifications and represent HRCI in more than ten countries.

What is included

  • Lifetime access to all 40 lessons

  • Active instructor support in the Q&A section

  • A Udemy Certificate of Completion

  • Working material: the one-to-one formats including burnout diagnosis, survey and scale design, Gallup Q12 and the twelve elements, the journey map, the cultural audit, five-level evaluation

  • Methods drawn from published research rather than opinion

Where to start

Think of one person on your team whose behaviour has changed in the last two months. You already know who. The rest of this course is about what to do next. Enrol now and start today.

Who this course is for:

  • Managers whose team member has visibly changed and who do not know what to say
  • Team leads who found out about a problem from a resignation letter
  • People managers responsible for a team's wellbeing without any training in it
  • HR and people partners building the support system around managers
  • Founders and small-company leaders with no support function to rely on
  • Managers of remote teams, where the usual signals are invisible
  • Anyone who has said "let me know if you need anything" and knows it was not enough