
You will never have a second opportunity to make a first good impression, so make sure you welcome your guests properly and start off with the right foot!
As a tour guide, you are going to welcome a wide variety of groups of all ages and backgrounds. You could be the first contact that a tourist has with your country or city. Let them know that they can trust you right away and that they are in good hands with you.
Learn essential self-introductions for tour guides, including formal and informal ways to greet a group, state the tour location, and identify your role on behalf of an organization.
Offer polite luggage assistance phrases at airports or hotels, such as may I help you or I’ll get that for you, to elevate client interactions.
Learn to guide clients with confident place and activity recommendations, using phrases like I really recommend and it's well worth a visit, including should/shouldn't guidance.
Learn to point out buildings, monuments, and places of interest from a vehicle using distance and direction cues, left and right references, turning corners, and nearby versus distant landmarks.
Check on your clients to maintain comfort and pace on tours. Use phrases like how are you holding up, shall we continue, or do you need breaks or water.
Learn to say years correctly on tours by dividing the year into two parts, using in before the year, and referencing centuries and decades such as the 1950s.
Learn to guide clients to fair purchases by acting as interpreter, spotting rip-offs, and using bargaining phrases, payment options, and receipts to protect value on tours.
Become more than just a walking encyclopedia or the driver who knows stuff.
No matter where you live or work, as a tour guide you should be able to speak English correctly to make your tours more engaging and to communicate your ideas well (especially if you work in a non-English speaking country!) Being able to start and keep a conversation going with your clients will make you stand out from the very beginning. Travelers will feel safer and more comfortable just by knowing that their tour guides can speak English well.
Is this another course to learn English?
There are lots of courses where you can learn English from scratch. While this course allows you to review some basic grammar structures and key vocabulary, this course is designed for tour guides who have a basic understanding of English already.
What you will learn here is phrases and vocabulary that you can use right away while giving a tour. These phrases will make you sound like a natural while also making your clients feel more comfortable with you. This will allow your tours to be more engaging and entertaining too!
What makes this course different?
This course is focused on the everyday work of a tour guide and was created by a licensed tour guide in Mexico who also holds an English teaching degree from the National Autonomous University of Mexico (UNAM). Therefore, all the materials were created based on real-life examples that have proven to be useful and that you can use immediately.
This course covers a wide range of different topics. Including giving directions from a car, greeting clients in the airport, pointing out specific details on important buildings, apologizing when necessary, how to start stories, and much more. There are over 30 topics in total!
Original materials made from scratch to make the learning experience fun and easy to check when necessary.
In addition to the videos, each unit has additional resources to make the learning process easy. Complete these activities whenever it is convenient for you. You just need a laptop or your cellphone. They also are designed to be completed at your own pace; so you can practice while you have a break waiting for your clients or when you are home. You will also find easy-to-follow and concise videos and fun games to reinforce the phrases and vocabulary studied in the units.
Lastly, even though there is a suggested order to see the videos, you can watch them in any order and the learning experience won't change. You decide what you want to study and when.