
Engage in a practice activity to sharpen business communication by replacing imprecise language with precise, specific terms. Learn how leaders can articulate ideas clearly and avoid vague wording.
Identify the building blocks of a sentence: verbs, nouns, adverbs, adjectives, and conjunctions. Create simple sentences with a subject and a verb that make sense, then expand to complex writing.
Extract the main point from a complex email, rewrite it concisely, and communicate changes clearly. Align project timelines with budget changes and prioritize tasks to meet objectives and quality standards.
Learn how leaders use corporate storytelling through imagery and metaphors, including spin to frame bad news, to inspire, persuade, and gain buy-in with emotional and logical appeal.
Use imagery and metaphor to strengthen corporate storytelling, show not tell, and move audiences with beachhead, wave, and hockey-stick growth imagery that motivates and aligns teams.
Define active listening as fully listening and thinking about both spoken and unspoken meaning, staying engaged, minimizing distractions, avoiding interruptions, acknowledging understanding, and giving a thoughtful reply.
Learn the cycle of constructive listening: acknowledge, rephrase, and plan to improve, ensuring you understand, are corrected if needed, and overdeliver to build trust and team building.
practice active listening to distinguish what is said from what is felt when a vendor delivers late. learn to analyze reasoning and eliminate assumptions to uncover the truth.
Learn to listen for actions over words and use a four-step method to address vendor delays: assess competence, explain importance, clarify priorities, and identify bottlenecks.
Listen to nonverbal cues in nonverbal communication to interpret posture, orientation, and leaning forward, and assess mood and meaning in conversations by bringing these signals into conscious awareness.
Observe body positioning and posture to interpret non-verbal cues and gauge interest during conversations. Address signs like eye contact, leaning forward, or slouching with polite checks for breaks or clarification.
Learn to interpret how attire signals professional presence and how dress, as a non-verbal cue, affects perceptions across cultures and job interviews, while avoiding judgments based on appearance.
Learn how Lisa Feldman Barrett reshapes our understanding of emotions and nonverbal cues, emphasizing cultural and individual variability, cautious inference, and gathering multiple cues for accurate reading.
Gain language skills and strategies needed to excel in managerial and leadership roles.
This course is tailored for professionals looking to refine their communication style and command of professional English in leadership contexts.
Throughout the course, participants will learn the nuances of communicating with clarity, empathy, and authority. Managers and leaders must be able to express ideas clearly, manage conflicts diplomatically, and inspire diverse teams with confidence. To address these needs, the course focuses on practical English skills for daily workplace interactions, including meetings, presentations, negotiations, and one-on-one coaching sessions. Each lesson is designed to improve communication efficiency, ensuring that language becomes an asset in achieving organizational goals.
Key Course Features:
Professional Language Development: Learn how to structure your ideas with precision and confidence. We’ll cover essential vocabulary, phrases, and structures commonly used in business environments to ensure you convey your ideas persuasively and effectively. Participants will refine their ability to give instructions, set expectations, and clarify complex concepts in English.
Leadership Communication Skills: Effective leaders need more than just clear language; they need to motivate, inspire, and engage. The course addresses how to communicate strategically to guide teams, give constructive feedback, and encourage a culture of open communication. Learn to use English in a way that fosters collaboration and strengthens your influence.
Meetings and Presentations: These key leadership activities often demand the clearest and most compelling communication skills. We will cover best practices for leading productive meetings, presenting ideas persuasively, handling questions diplomatically, and ensuring clear communication of goals, strategies, and outcomes.
Cultural Sensitivity in Communication: As workplaces become more diverse, understanding cultural differences in communication is vital for effective leadership. This course explores language nuances, communication styles, and cultural considerations to ensure that your messages resonate with an international team.
Learning Outcomes: By the end of this course, participants will:
Communicate more clearly and confidently in English across a variety of managerial scenarios.
Develop essential leadership language skills for motivating and guiding teams.
Lead effective meetings and deliver compelling presentations that drive engagement.
Handle difficult conversations with tact and create an inclusive, respectful environment.
Gain insights into cross-cultural communication, enhancing team harmony and cohesion.
Who Should Enroll: This course is ideal for managers, team leaders, and executives who want to enhance their English communication skills in a leadership context. Whether you are a non-native English speaker looking to increase your fluency and comfort in business settings, or a native speaker aiming to refine your language for higher-impact communication, this course will give you the tools you need to lead with confidence.
Take your communication skills to the next level with “English for Managers and Leaders” and empower your team to reach new heights.