
Explore practical English for IT professionals and those starting a career in IT, guided by a seasoned instructor with over 20 years of experience.
Master the art of small talk with eye contact, greetings, and conversation starters; learn to break the ice, share common topics, and finish conversations gracefully.
Learn to craft an effective self-introduction by greeting the audience, stating your name, location, and role, sharing your company, and adding hobbies or a light icebreaker to engage listeners.
This lecture covers common information technology job interview questions and answers, from tell me about yourself to salary expectations and five-year plans. It also guides elevator pitches and interviewer-friendly phrases.
Express interest in the IT developer role with a tailored cover letter, highlighting your background as a developer and Linux system administrator and your ability to architect large-scale applications.
Learn to craft a selling resume and cover letter using templates and resume builders to pass applicant tracking systems, highlight experience, skills, and relevant IT projects such as GitHub links.
Listen to six IT professionals introduce themselves. Describe how they write software, design databases, and manage IT tasks as software developers, database administrators, project managers, and systems analysts.
Practice crafting a tailored IT resume using a comprehensive CV template, detailing education, work experience, skills, and hobbies to stand out to recruiters and land interviews.
This real job interview example explores a data scientist candidate's background in AI, reinforcement learning, and robotics, then tackles a bot issue with feature ideas and an onboarding overview.
Master daily routines and teamwork by checking emails, attending morning meetings, collaborating on coding tasks and bug fixes, and reviewing feedback to guide tomorrow's sprint backlog.
Outlines the IT service technician's daily routine: checks emails, resolves laptop problems via remote access, and attends IT meetings.
Explore team meetings within scrum and agile environments, including sprint planning, daily scrum, and sprint review and retrospective. Learn roles, backlogs, blockers, and practical phrases to run effective meetings.
Analyze a team meeting on cost-saving IT decisions, debating upgrading Windows, memory limits, and staged computer replacements to balance budget and performance.
Master writing professional emails in English by understanding structure and key elements: subject, greeting, body, and signature, and choosing between free-form and template letters with polite, clear language.
Practice email vocabulary by matching client features and outlining steps for sending messages, including subject line, recipient address, email signature, attachment button, and spell checker.
Jira platform guides teams through kanban and scrum boards, managing issues such as epics, stories, tasks, and bugs, with priorities, statuses, and reporting like burn up, burn down, and velocity.
Analyze a project management scenario using a Gantt chart to map tasks like planning, coding, alpha and beta testing, and a release candidate, with milestones and weekly schedules.
Explore an onboarding plan that covers introduction, meet teammates, define your role, complete a checklist, and access systems and tools with coaching.
Discover how IT onboarding pairs new hires with mentors, introduces the code base and teammates, and assigns entry-level tickets. See how this process evolves to collaboration and co-leading initiatives.
Explore basic IT terms and definitions, including front-end and back-end, databases, libraries and frameworks, cloud computing, API, software testing methods, and agile project management.
Identify computer hardware components, including monitor, case, motherboard, cpu, ram, and storage, and cover software categories like operating system, word processing, spreadsheets, database software, and presentation software.
Explore the front end development definition and the tech stack, including HTML, CSS, JavaScript, frameworks like AngularJS and React, and container tools Docker and Kubernetes.
Practice listening to a web development dialogue that covers website traffic data, reporting timelines, and mapping analytics tools, then outlines the step-by-step website development process and flowchart tasks.
Master back end development, the server side logic powering web applications, including servers, databases, and middleware. Explore SQL databases, programming languages, APIs, and the advantages and security considerations.
Explore data processing steps from collection to tabulation. Understand sorting, coding, data entry, and validation that organize data for analysis.
Learn how g_move, g_turn, and key_press control a robot via a mobile phone, using if statements to map keys to movement and turning, and distinguish constants from variables.
Explore how e-commerce reshapes consumer behavior and it professionals' roles, emphasizing multi-device access, seamless shopping from home, and essential security, setup steps, and AI-powered customer experiences.
Agatha, a flower shop owner, considers online sales to grow market share. Katharina recommends setting up an e-commerce flower shop and a LAN, WAN, VPN plan.
Explore how an e-wallet speeds online and in-store payments by securely storing customer data, enabling one-time entry and NFC payments with SSL security and seamless accounting integration.
Solve user issues across three tickets as a help desk technician and write service reports for the ERT support team, using diagnostic questions and practical solutions.
Survey artificial intelligence today, from narrow and generative artificial intelligence to neural networks, ethics, and the three laws of robotics, and explore applications in health care, education, translation, and singularity.
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This course will help you to improve your English for professional communication and development and have a competitive edge over other applicants looking for an IT job or advance in office.
Our course covers the following topics:
IT Jobs: a Self-Introduction, a Job Interview (Common Q&A), Writing a Selling Resume, Secrets of Cover Letters, a Real Job Interview with Comments
Team Work: Daily Routines, Team Meeting, Emails, Jira Platform, IT Project Management, Onboarding Plan
Basic IT Definitions: Basic IT Concepts, Computer Hardware and Software
Front-End and Web: Front-End Development, Tech Stack, Steps in Website Development
Back-End Development: Back-End Tech Stack, Data Processing, Software Development
E-Commerce: an Overview, Bitcoin and Blockchain, E-Shop, E-Wallet
IT Support: Handling Tickets, Writing Service Reports, Issue Tracking System, Client's Calls
Machine Learning: AI and Machine Learning, ChatGPT for Learning English
Therefore, you will learn the basic IT terms, concepts and definitions in English and get an understanding of how everything works here, so you won’t stumble at new words when communicating with your colleagues.
You will also feel sure speaking with your interviewer at your IT job interview to find a job of your dream or be advanced in your current role.
You will also learn how to pass the onboarding challenges, participate in meetings, work on the Jira platform, write emails, communicate with colleagues, and manage complex IT projects.
This course also includes come practical tasks, exercises, quizzes and lots of listening practice to improve your communication skills.