
Overview of the course for students to understand what is the course about and instructor introduction.
Comprehensive overview of how GenAI is transforming software engineering and development practices.
Detailed breakdown of fundamental components that power modern generative AI systems.
Step-by-step walkthrough of setting up local and cloud development environments for GenAI.
Analysis of successful GenAI implementations across different industry sectors with metrics.
Deep dive into the foundational elements that make up modern language models.
Comprehensive comparison of leading LLM models with their strengths and use cases.
Practical demonstration of integrating different LLM APIs into development workflows.
Systematic approach to choosing the right LLM based on project requirements and constraints.
Structured analysis of GenAI applications across different business functions and departments.
Detailed examination of GenAI solutions customized for different industry requirements.
Complete walkthrough of designing and planning a customer support AI assistant system.
Comprehensive framework for measuring and tracking GenAI implementation success metrics.
Comprehensive introduction to fundamental concepts of LLM fine-tuning.
Detailed walkthrough of preparing and structuring data for fine-tuning.
Step-by-step demonstration of implementing basic model fine-tuning.
Systematic approach to testing and evaluating fine-tuned model performance.
In-depth exploration of advanced fine-tuning techniques and strategies.
Comprehensive framework for measuring and analyzing model performance metrics.
Detailed implementation of advanced fine-tuning techniques and optimizations.
Systematic approach to iterative model improvement and optimization.
Detailed approach to preparing customer support data for model fine-tuning.
Comprehensive framework for fine-tuning models specifically for support tasks.
Complete walkthrough of fine-tuning and deploying support-specific models.
Systematic approach to testing and validating support model performance.
Comprehensive overview of strategies for deploying GenAI systems to production.
Detailed analysis of infrastructure needs for production GenAI systems.
Step-by-step walkthrough of deploying a GenAI system to production.
Essential best practices and guidelines for successful production deployment.
Comprehensive approach to designing effective monitoring systems for GenAI.
Detailed framework for tracking and analyzing key performance indicators.
Complete implementation of monitoring and alerting systems for GenAI.
Systematic approach to ongoing system maintenance and updates.
Detailed planning framework for deploying customer support AI systems.
Comprehensive approach to planning system integrations and touchpoints.
Complete walkthrough of deploying and configuring support AI systems.
Systematic approach to load testing and performance validation.
Are you frustrated with generic AI models that fail to understand your domain-specific or business requirements? You’re not alone. Many organisations struggle to move beyond demo-level AI prototypes to production-grade generative AI systems that deliver consistent and measurable business value.
This course is designed to bridge that gap, transforming you into a GenAI production engineer capable of building, scaling, and maintaining enterprise-ready generative AI applications.
Throughout the course, you will gain hands-on experience fine-tuning foundation models for domain-specific tasks, implementing scalable AI deployment architectures, and integrating safety, monitoring, and performance frameworks into real production pipelines.
You will also explore advanced techniques such as parameter-efficient fine-tuning (PEFT), retrieval-augmented generation (RAG), and robust model evaluation strategies. Additionally, you will learn to design and manage infrastructure that supports continuous learning, automated retraining, model monitoring, and high-availability AI systems for enterprise workloads.
By the end of this course, you will be able to manage the complete generative AI lifecycle from custom model development to secure deployment, scalability, and long-term maintenance.
This course goes beyond building simple chatbot demos. It focuses on creating reliable, secure, and high-performance GenAI systems that drive real business outcomes.
Join the next generation of AI engineers building mission-critical generative AI solutions for modern enterprises and become the production-ready GenAI specialist every organisation needs.