Managing & Improving Employee Performance
What you'll learn
- How to motivate your employees effectively
- How to communicate your expectations to employees clearly and unmistakably
- How to tell if an employee is underperforming due to skills or attitude
- What to do if an employee fails to improve (even when you've given them multiple chances)
- How to talk to an underperforming employee about next steps (maybe even leaving the job)
- None. While the course is intended for managers, you can also take it if you are an aspiring manager and want to understand more about how to lead effectively when you get promoted.
It's the most important job for any leader: managing your people and helping them develop and thrive. But how do you create a positive culture that encourages their growth? And what do you do if - despite all your best efforts - an employee just isn't performing well?
In this course, Dorie Clark – a Duke University executive education professor and author of the Wall Street Journal bestseller The Long Game – will show you concrete strategies to help you create a work environment that motivates your employees to succeed, communicate your expectations clearly, celebrate team successes, and gracefully help employees whose performance isn't meeting standards. The course includes specific scripts you can use to start performance conversations, and techniques to get employees to open up about their perspective and come to a shared understanding about how to remedy the situation.
As a manager, you want to ensure your team is as strong and successful as possible. By using the strategies taught in this course, you'll learn how to create the conditions to help them thrive, and ways to navigate the inevitable awkwardness when an employee misses the mark. You'll emerge a stronger leader, who is better prepared to guide your team and cultivate their unique skills in the workplace.
Who this course is for:
- managers and leaders at all levels
Dorie Clark has been named one of the Top 50 business thinkers in the world by Thinkers50. She is a keynote speaker and teaches for Duke University’s Fuqua School of Business. She is also the author of The Long Game, Entrepreneurial You, Reinventing You and Stand Out, which was named the #1 Leadership Book of the year by Inc. magazine. A former presidential campaign spokeswoman, she writes frequently for the Harvard Business Review.