
Core human motives and reasons for working
Psychological understanding of employee motivation
How to measure and diagnose motivation in your company
The direct link between motivation and employee productivity
Rethinking performance management through motivational drivers
How company culture influences motivation (positively or negatively)
Cultural blocks to motivation and how to remove them
Best practices from Google and Netflix
How to build a culture that attracts and retains motivated employees
Measuring and improving employee loyalty
The loyalty–customer satisfaction connection
What turquoise organizations are and why they inspire high retention
Overview of Gallup’s 12 motivational factors
How to increase engagement across your organization
Motivation 1.0, 2.0, and 3.0 explained
Why “carrot and stick” approaches no longer work
Intrinsic motivation: autonomy, mastery, purpose
How to recognize demotivation and build motivation as a skill
This course contains the use of artificial intelligence
Recognition loses its meaning when employees cannot see why it is given. A stay interview needs to end with something more useful than a thank-you for being honest.
Good intentions can leave recognition scattered across managers, channels and occasional awards. Visible achievements receive attention while dependable support work goes unnoticed, and employees may experience the same program very differently. Conversations about staying can also lose credibility when concerns are recorded but no one returns to the commitments.
A more consistent approach gives recognition a clear purpose, understandable contribution criteria and an accessible process. Appreciation becomes specific, preferences can be respected, and managers have a practical way to acknowledge valuable work. Stay interviews add a structured opportunity to hear what makes work worth continuing and what needs attention, with realistic commitments that can be checked later.
The course is taught by Mike, the #1 HR instructor on Udemy. His background includes 20 years in HR, and he holds PHRi, SHRM-CP and HCI sHRBP certifications. This course brings that professional context to practical planning and workplace conversations without relying on promises of a guaranteed retention result.
The course begins with recognition program design: purpose, recognition types, fairness, stakeholder approval and implementation. Communication, technology requirements and manager practice are treated as parts of the same program, rather than separate initiatives. The next section follows a stay interview from preparation and open questions to clarification, an agreed action and a follow-up record.
The supporting sections explore feedback, peer recognition, non-monetary rewards and everyday engagement practices. The final learning stages connect these practices with motivation, culture, loyalty, autonomy, mastery and purpose. This sequence keeps the two new practical lessons at the beginning and provides a broader foundation for applying their tools.
Two interactive HTML tools keep the practical work together: the Recognition Program Planner and the Stay Interview Conversation and Action Record. Each opens in a web browser and includes a fictional practice example. The tools support planning and documentation; managers and employees remain responsible for the actual agreements. A paid recognition platform or AI subscription is not required.
What's included
Every recognition cycle with unclear criteria is another opportunity to improve consistency. Every unfinished commitment after a conversation can make the next conversation harder. Start with a manageable program and one honest discussion, then build a habit of returning to what was agreed.
Enroll now and start your first lesson today.