
Talents, mindset type and the potential matrix
Engagement and burnout, measured rather than felt
Performance, loyalty and professionalism as separate things
The homework: running the audit on yourself
What the Gallup research established about top performers
What separates them from people who simply work hard
Whether this is a fixed trait or a set of behaviours
What it takes to move into that group
How Google assesses who is genuinely strong
The criteria that get used and the ones that get talked about
What this tells you about your own evaluation
What to do with that information
Operating without waiting to be directed
Becoming the person a company brings problems to
Choosing what to take on and what to decline
The difference between busy and useful
Managing upward as a skill rather than politics
What Netflix does differently here
Micromanagement: why it starts, and what actually stops it
Reporting in a form your manager will thank you for
What effective team membership consists of
The Lencioni test applied to yourself
Where individual strength turns into a team problem
What to change once you see your result
What overdelivery means and what it does not
Using objectives to make it visible
How performance review reads your work
Choosing where to exceed and where to simply meet
Why traditional time management stopped working for knowledge work
Applying Agile principles to your own week
Working in cycles rather than lists
What to do when priorities change mid-week
How growth inside a company actually happens
Learning and development from the employee's side
Asking for development rather than waiting for it
What to build when nothing is offered
Why motivation cannot be waited for
What sustains it over years rather than weeks
Recognising the point where it is genuinely gone
Rebuilding it deliberately
Communication as a performance factor rather than a soft skill
Being understood the first time
Written and spoken clarity
What communication failure costs you personally
How emotional intelligence is actually developed
Influencing through logic against influencing through emotion
What emotional intelligence does to a relationship
The ability to resonate, and what a resonant person is like
What emotional charge means in a conversation
How one person energises a room and another empties it
The role of stress in how you come across
Recovery, and why it changes your next day
How an emotionally aware person behaves
What low emotional intelligence looks like from outside
Assessing your own
Self-awareness, positive attitude and social intelligence
Awareness as a practice rather than a trait
How people actually change
Moving from a negative to a positive frame
What that changes when something goes wrong
Whether pressure ever motivates anyone
The power of being clear about one thing
Coaching with empathy rather than instead of it
Rapport, and the elements that build it
Building an honest picture of it
What feedback does to that picture
Cycles of life, and the pyramid underneath them
Reading the environment you are operating in
What outstanding people do differently here
A shared vision, and how it forms
Group identity, and the pressure it puts on going your own way
The process of changing a habit rather than a mood
Choosing which competencies to build
The three development zones
Putting it together into a plan
The competency model behind designing learning
How adults actually learn, and what follows from it
The training plan and the ADDIE model
The six disciplines of learning that produces a result
Defining the end result before choosing a format
Linking what you learn to what you want to change
Defining the outcome you expect
Mapping the journey, and the diagnostic checklist
What a programme is actually made of
What determines the outcome
Preparation, delivery and transfer as three separate problems
The design checklist
The key steps of learning, and the nine-step sequence
The bottlenecks that stop it
Why repetition is not optional
Motivation, and the learning value chain
Transfer as the real measure of whether you learned anything
The main obstacles to it
Sixteen factors that decide whether knowledge gets applied
The power of reminders, and the checklist
Why what happens afterwards matters more than the course
How support works in practice
The purpose of a coach at this stage
The role of feedback
Why evaluation matters even when you are the only student
Types of evidence that something changed
The problems with evaluation nobody mentions
The six-step process
The difference between training and development
Techniques that work outside a classroom
Career development
What organisations do with people marked as high potential
This course contains the use of artificial intelligence.
Growth mindset is usually sold as a belief. Accept that ability is not fixed, and the rest follows. It does not. Belief without mechanics changes nothing except how you feel about not changing.
Why the courses you started did not stick
Look at the last three things you set out to learn. Most likely you finished none, or finished one and never used it. That is not a discipline problem. There is a well-studied reason knowledge fails to reach the job, there are sixteen identified factors that determine whether it does, and almost nobody applies any of them to their own learning because that material is taught to people who design training for others. I spent years starting things and concluding I lacked willpower, when what I actually lacked was a design.
What this course actually covers
Four blocks. First, an honest audit and then eleven lessons on what people the company considers its strongest actually do: managing upward, overdelivering in a way that is visible, working in cycles rather than lists, sustaining your own motivation, and communicating so you are understood the first time. Second, emotional intelligence, because resilience is not a temperament — it is the ability to notice a reaction before it becomes a decision. Third, the science of learning: how adults actually learn, why transfer fails, what support afterwards does, and how to evaluate whether anything changed. Fourth, ten lessons of coaching — listening, powerful questions, working with barriers and motivation.
A note on two of the blocks
Twenty of the thirty-nine lessons were recorded for people who develop others: the learning block for those who design training, the coaching block as a method for working with a client. Used on yourself, both are more useful than the advice written for self-improvement. The learning science explains why your previous attempts did not hold. The coaching apparatus works when you are both the coach and the client, and it works better once you have seen how the conversation is supposed to go.
Who is teaching this
I am Mike Pritula. I built the people system at Preply as it became a unicorn, and I have worked at Wargaming, iDeals and Alfa-Bank. More than 1.6 million students have enrolled in my courses across 185 countries, and over 150,000 specialists have gone through my programmes. I hold PHRi and SHRM-CP certifications and represent HRCI in more than ten countries.
What is included
Lifetime access to all 39 lessons
Active instructor support in the Q&A section
A Udemy Certificate of Completion
Working material: the personal audit, the potential matrix, the Lencioni test, the transfer factors, the GROW model, the balance wheel, the active listening checklist
Research from Gallup and Google on what actually separates strong performers
Where to start
Write down the last three things you tried to learn and what you can still do because of them. That list is your real starting point, and it is more useful than any assessment. Enrol now and start today.