Employee Journey Mapping for HR using Design Thinking
What you'll learn
- Create Employee Journey Map using the principles of Design Thinking
- Identify ways to improve employee engagement
- Create processes to deliver superior employee experience through the entire life cycle
- Identify barriers for employee retention and develop suitable employee retention strategies
Requirements
- No pre-requisites - It is apt for any HR professional, immaterial of experience
Description
Design Thinking in HR
Be it employee engagement or employee experience improvement, the way Human Resource Management (HRM) happens is going through huge disruption due to advent of Analytics, Digitization, Information availability, Social media, etc.,
Most HR Processes of today would not exist in the same form in near future due changing needs of employees and business dynamics.
As HR professional, are you a doer or a creator? Do you execute what is told to you or do you challenge the current method of employee engagement and aim to design a new way of engaging with employees?
Most formal Human Resources education, doesn't teach you to design or create HR processes. They teach you how to do things and why you do it that way.
Design Thinking or Design-led Thinking is a way businesses are being re-designed and new value is created.
Application of design thinking in HR is an top evolving trend in Human Resources in addition to HR Analytics. As a Human Resources (HR) Professional, don't you want to be on top it?
This course is going to teach you how to apply Design Thinking in HR
This course will teach to create an Employee Journey Map to increase employee engagement and reduce employee attrition
This course uses a case study of Employee Journey Map to help you understand this concept
You will also appreciate the relevance of Design Thinking as applied to HR
Differentiate Employee Journey Map from Process Maps used in HR
At the end of the course, you can create your own Employee Journey Map
USING EMPLOYEE JOURNEY MAPPING YOU CAN IMPROVE:
Employee Engagement
Employee Experience
Smooth Employee onboarding
Employee Retention
Overall Employee Management across lifecycle
Who this course is for:
- HR Managers
- Recruitment Professionals
- Learning & Development Professionals
- Talent Managers
- HR Analyst
Instructor
![Nilakantasrinivasan Janakiraman](data:image/svg+xml,%3Csvg xmlns="http://www.w3.org/2000/svg" viewBox="0 0 64 64"%3E%3C/svg%3E){kind=avatar}
- 4.3 Instructor Rating
- 12,159 Reviews
- 80,447 Students
- 28 Courses
Neil is the author of 2 Books - "The Master Book for Lean Six Sigma Green Belt Certification - Comprehensive Study Guide for Certification Exams & Job Interviews" & "The Little Book on Customer Experience".
Being a Certified Six Sigma Master Black Belt, Neil has led several change initiatives & projects with approved financial benefits of over $20MN, of which $4Mn was executed by him personally. He has demonstrated results in unconventional areas such as sales, HR, technology, risk & compliance, program office, administration & security, procurement, etc.
He has led transformation programs of Global Banks & Large Manufacturing firms.
He is the founder of www.SixSigmaCertificationCourse.Com, a forum for Lean Six Sigma and Canopus Business Management Group.
He is passionate about coaching executives on execution orientation and educating young professionals & students in Lean Six Sigma.