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Employee Difficult Conversation Management
Rating: 4.5 out of 5(8 ratings)
21 students

Employee Difficult Conversation Management

Ways managers can initiate tough conversation with employees, Training to help your employee have difficult conversation
Created byEric Yeboah
Last updated 5/2026
English

What you'll learn

  • Difficult conversation at work, a guide for employees and managers
  • Training to help your employee have difficult conversation at work
  • How to manage awkward conversation when hiring
  • Ways managers can initiate tough conversation with employees
  • How to handle tough conversation with your executive team
  • Communication techniques for challenging conversations
  • Conflict management: difficult conversation with difficult people
  • Difficult conversation: How to discuss what matters most
  • How to have hard conversation around the board table
  • Strategies for open communication in the company

Course content

10 sections • 46 lectures • 3h 2m total length

  • Introduction3:37
  • The business impact of avoiding difficult conversation6:03

    Discover how avoiding difficult conversations undermines execution of business strategy and coaching. See the cascading impact on employee engagement, brand perception, and long-term performance.

  • How to navigate difficult conversation with employees8:21
  • Techniques for navigating difficult conversation as a leader5:53
  • Strategies to manage emotions and avoid defensiveness in tough conversation4:33
  • Difficult conversation employees crucial rules to remember11:16

    Lead difficult conversations with employees by preparing facts, clear policies, and a positive coaching approach. Maintain consistency, protect confidentiality, and follow up to support improvement and accountability.

  • How to have hard conversation around the board table4:40
  • Success factors for handling difficult conversation6:19
  • Best practices and precautions during exit interviews11:33
  • The neuroscience of difficult conversation5:01
  • How to turn employee into productive discussions4:34

    Turn difficult conversations into productive discussions by adopting a coaching approach, building trust, and ensuring emotional regulation, buy in, and clear next steps to resolve conflicts.

Requirements

  • No specific requirement
  • Desire to communicate well with employees
  • Seeking knowledge to resolve difficult conversation

Description

Confrontation is never pleasant. But as a manager it is a crucial part of your managerial responsibilities. It is better to understand that sugarcoating or avoiding the problem altogether will only make things worse- not just for your team but for your employee development and the totality of the organization. A very large size of employees say their managers fails to engage in honest conversation about work leading them to disengage. Both employees and management must clearly understand that hard conversations are an inevitable part of leadership and management. when you need to deliver tough client feedback or give poor performance review. There are always tactics and strategies you can navigate difficult conversation with your employees effectively. Do you know that failure to engage in difficult conversation with your employees can lead to poor performance and even resignation by some workers. Managers must built trust so that they can have the reputation to fairly handle difficult conversation between two workers.

Hiring managers must ensure that they talk about compensation when hiring because it hurt more employees when their salary is below market rates. some conversations are difficult because they threaten or challenge a person's sense of who they are: their identity. There should always be an open door policy where employees can enter their superior office for discuss without any intimidation.

Who this course is for:

  • Employees, managers company owners, business people, consultants, trade experts, students, leaders, managing directors, CEO, teachers, health professionals, etc.

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