Empathy and Social Awareness EI Certification: Level 3
4.2 (53 ratings)
Course Ratings are calculated from individual students’ ratings and a variety of other signals, like age of rating and reliability, to ensure that they reflect course quality fairly and accurately.
9,198 students enrolled

Empathy and Social Awareness EI Certification: Level 3

Emotional Intelligence Certification Course
4.2 (53 ratings)
Course Ratings are calculated from individual students’ ratings and a variety of other signals, like age of rating and reliability, to ensure that they reflect course quality fairly and accurately.
9,198 students enrolled
Last updated 3/2018
English
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Current price: $135.99 Original price: $194.99 Discount: 30% off
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This course includes
  • 2 hours on-demand video
  • 2 articles
  • Full lifetime access
  • Access on mobile and TV
  • Certificate of Completion
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What you'll learn
  • Deal with tough situations easier
  • Have completed one of four modules for their Emotional Intelligence certification
Requirements
  • Emotional Intelligence Certification: Self Awareness Level 1
  • Emotional Intelligence Certification Self Management Level 2
Description

This course deals with Empathy and Social Awareness.

It is the third level of four certification courses, which can be done in any order.

The four courses are: 

  • Emotional Intelligence Certification: Self Awareness Level 1
  • Emotional Intelligence Certification Self Management Level 2
  • Empathy and Social Awareness EI Certification: Level 3
  • Relationship Management EI Certification - Level 4 

Emotional Intelligence: A set of emotional, social and relational skills that guides the way we perceive, understand and express ourselves; connect with others; manage interpersonal exchange; cope with challenges; and apply emotional information in an effective, meaningful way.

Research indicates that emotional intelligence can be learned and be measurable differences directly associated with professional and personal success. Furthermore, it may be responsible for up to 80% of the success we experience in life.

The basic areas of emotional intelligence are self-awareness, self-management; empathy/social awareness and relationship management.

EIQ Self-Awareness

Self-awareness reflects understanding, personal acceptance & an overall understanding of personal psychology. Self-awareness is foundational to social awareness & self-management.

Factors Include:

  • Personality elements
  • Learning styles
  • Mental attitudes & states
  • Comfort & discomfort
  • Strengths &
  • weaknesses
  • Biofeedback
  • Self-acceptance
  • Self esteem
  • Temperament
  • Tension/stress levels
  • Spirituality
  • Conscience
  • Emotional Well-being
  • Assertiveness
  • Authenticity
  • Character
  • Confidence
  • Internal Empathy
  • Self-perception
  • Mindfulness

Self Recognition is comprised of 5 sub-categories:

  • Self-Awareness/Understanding: a conscious, deliberate reflection on personal identity, image, feelings, motives, desires & how these are associated with perceptions of self in the context of various situations. Empathy & understanding of self. Knowing why emotions occur. Being authentic.
  • Connections of Cause & Effect: recognition of the impact & consequence of behaviors on feelings & moods; separating external & internal factors effecting emotions. Knowing how feelings relate to performance.
  • Self-Appreciation, Acceptance & Confidence: development of self-esteem; personal worth & value; & coming to grips with personal attributes. Recognizing personal strengths, weaknesses, & limitations. Operating with realistic self-assurance.
  • Consciousness, Assertiveness: intentional establishment of personal boundaries & appropriate limits; choosing a path that expresses self-worth through personal care & outward presentation (presence).
  • Emotional Identification: ability to identify & name personal feelings; vocabulary & definition of emotions allowing choices, responses & performance; effective reflection on intrapersonal information.
Who this course is for:
  • Therapists who want to Understand Emotional Intelligence at a Deeper Level
  • Human Resource Specialists who want a Certification in Emotional Intelligence
Course content
Expand all 22 lectures 02:01:29
+ Introduction
1 lecture 02:23

What is EI - Emotional Intelligence? What impact do Emotions have on your life? The key is to get your EI higher. Four basic quadrants: Self Awareness, Self Management, Empathy and Social Awareness and Social Management and Relationships.

Preview 02:23
+ Empathy, Appreciation & Sensitivity
2 lectures 10:00

Empathy is not Sympathy. Empathy is about resonating with who other people are, being aware of what is happening for other people. Can you create the appropriate rapport. We have bad listening habits today. Learn how Empathy impacts your relationships.

Preview 08:24
Exercise
01:36
+ Care, Consideration, Thoughtfulness
2 lectures 10:59
Introduction to Care, Consideration, Thoughtfulness
09:04
Exercise
01:55
+ Service, Benevolence, Compassion, Kindness
2 lectures 11:31
Introduction to Service, Benevolence, Compassion & Kindness
09:21
Exercise
02:10
+ Active Listening
2 lectures 11:39
Introduction to Active Listening
10:03
Exercise
01:36
+ Asking Questions
2 lectures 11:08
Introduction to Asking Questions
08:03
Exercise
03:05
+ Connecting Conversations
2 lectures 11:07
Introduction to Connecting Conversations
08:25
Exercise
02:42
+ Social/Situational Perceptual Awareness
2 lectures 09:06
Introduction to Social/Situational Perceptual Awareness
06:48
Exercise
02:18
+ Developing Connection through Resonance & Rapport
2 lectures 24:45
Introduction to Developing Connection through Resonance & Rapport Part 1
20:46
Exercise
03:59