Udemy
  •  
  •  
  •  
  •  
  •  
  •  
  •  
  •  
  •  
  •  
  •  
  •  
  •  
Development
Web Development Data Science Mobile Development Programming Languages Game Development Database Design & Development Software Testing Software Engineering Development Tools No-Code Development
Business
Entrepreneurship Communications Management Sales Business Strategy Operations Project Management Business Law Business Analytics & Intelligence Human Resources Industry E-Commerce Media Real Estate Other Business
Finance & Accounting
Accounting & Bookkeeping Compliance Cryptocurrency & Blockchain Economics Finance Finance Cert & Exam Prep Financial Modeling & Analysis Investing & Trading Money Management Tools Taxes Other Finance & Accounting
IT & Software
IT Certification Network & Security Hardware Operating Systems Other IT & Software
Office Productivity
Microsoft Apple Google SAP Oracle Other Office Productivity
Personal Development
Personal Transformation Personal Productivity Leadership Career Development Parenting & Relationships Happiness Esoteric Practices Religion & Spirituality Personal Brand Building Creativity Influence Self Esteem & Confidence Stress Management Memory & Study Skills Motivation Other Personal Development
Design
Web Design Graphic Design & Illustration Design Tools User Experience Design Game Design Design Thinking 3D & Animation Fashion Design Architectural Design Interior Design Other Design
Marketing
Digital Marketing Search Engine Optimization Social Media Marketing Branding Marketing Fundamentals Marketing Analytics & Automation Public Relations Advertising Video & Mobile Marketing Content Marketing Growth Hacking Affiliate Marketing Product Marketing Other Marketing
Lifestyle
Arts & Crafts Beauty & Makeup Esoteric Practices Food & Beverage Gaming Home Improvement Pet Care & Training Travel Other Lifestyle
Photography & Video
Digital Photography Photography Portrait Photography Photography Tools Commercial Photography Video Design Other Photography & Video
Health & Fitness
Fitness General Health Sports Nutrition Yoga Mental Health Dieting Self Defense Safety & First Aid Dance Meditation Other Health & Fitness
Music
Instruments Music Production Music Fundamentals Vocal Music Techniques Music Software Other Music
Teaching & Academics
Engineering Humanities Math Science Online Education Social Science Language Teacher Training Test Prep Other Teaching & Academics
AWS Certification Microsoft Certification AWS Certified Solutions Architect - Associate AWS Certified Cloud Practitioner CompTIA A+ Cisco CCNA Amazon AWS CompTIA Security+ AWS Certified Developer - Associate
Graphic Design Photoshop Adobe Illustrator Drawing Digital Painting InDesign Character Design Canva Figure Drawing
Life Coach Training Neuro-Linguistic Programming Personal Development Mindfulness Meditation Personal Transformation Life Purpose Emotional Intelligence Neuroscience
Web Development JavaScript React CSS Angular PHP WordPress Node.Js Python
Google Flutter Android Development iOS Development Swift React Native Dart Programming Language Mobile Development Kotlin SwiftUI
Digital Marketing Google Ads (Adwords) Social Media Marketing Google Ads (AdWords) Certification Marketing Strategy Internet Marketing YouTube Marketing Email Marketing Google Analytics
SQL Microsoft Power BI Tableau Business Analysis Business Intelligence MySQL Data Modeling Data Analysis Big Data
Business Fundamentals Entrepreneurship Fundamentals Business Strategy Online Business Business Plan Startup Blogging Freelancing Home Business
Unity Game Development Fundamentals Unreal Engine C# 3D Game Development C++ 2D Game Development Unreal Engine Blueprints Blender
30-Day Money-Back Guarantee
Personal Development Self Esteem & Confidence Empathy

Empathy and Social Awareness EI Certification: Level 3

Emotional Intelligence Certification Course
Rating: 4.5 out of 54.5 (70 ratings)
9,248 students
Created by Robert Jerus, Scott Alex
Last updated 3/2018
English
English [Auto]
30-Day Money-Back Guarantee

What you'll learn

  • Deal with tough situations easier
  • Have completed one of four modules for their Emotional Intelligence certification

Requirements

  • Emotional Intelligence Certification: Self Awareness Level 1
  • Emotional Intelligence Certification Self Management Level 2

Description

This course deals with Empathy and Social Awareness.

It is the third level of four certification courses, which can be done in any order.

The four courses are: 

  • Emotional Intelligence Certification: Self Awareness Level 1
  • Emotional Intelligence Certification Self Management Level 2
  • Empathy and Social Awareness EI Certification: Level 3
  • Relationship Management EI Certification - Level 4 

Emotional Intelligence: A set of emotional, social and relational skills that guides the way we perceive, understand and express ourselves; connect with others; manage interpersonal exchange; cope with challenges; and apply emotional information in an effective, meaningful way.

Research indicates that emotional intelligence can be learned and be measurable differences directly associated with professional and personal success. Furthermore, it may be responsible for up to 80% of the success we experience in life.

The basic areas of emotional intelligence are self-awareness, self-management; empathy/social awareness and relationship management.

EIQ Self-Awareness

Self-awareness reflects understanding, personal acceptance & an overall understanding of personal psychology. Self-awareness is foundational to social awareness & self-management.

Factors Include:

  • Personality elements
  • Learning styles
  • Mental attitudes & states
  • Comfort & discomfort
  • Strengths &
  • weaknesses
  • Biofeedback
  • Self-acceptance
  • Self esteem
  • Temperament
  • Tension/stress levels
  • Spirituality
  • Conscience
  • Emotional Well-being
  • Assertiveness
  • Authenticity
  • Character
  • Confidence
  • Internal Empathy
  • Self-perception
  • Mindfulness

Self Recognition is comprised of 5 sub-categories:

  • Self-Awareness/Understanding: a conscious, deliberate reflection on personal identity, image, feelings, motives, desires & how these are associated with perceptions of self in the context of various situations. Empathy & understanding of self. Knowing why emotions occur. Being authentic.
  • Connections of Cause & Effect: recognition of the impact & consequence of behaviors on feelings & moods; separating external & internal factors effecting emotions. Knowing how feelings relate to performance.
  • Self-Appreciation, Acceptance & Confidence: development of self-esteem; personal worth & value; & coming to grips with personal attributes. Recognizing personal strengths, weaknesses, & limitations. Operating with realistic self-assurance.
  • Consciousness, Assertiveness: intentional establishment of personal boundaries & appropriate limits; choosing a path that expresses self-worth through personal care & outward presentation (presence).
  • Emotional Identification: ability to identify & name personal feelings; vocabulary & definition of emotions allowing choices, responses & performance; effective reflection on intrapersonal information.

Who this course is for:

  • Therapists who want to Understand Emotional Intelligence at a Deeper Level
  • Human Resource Specialists who want a Certification in Emotional Intelligence

Course content

11 sections • 22 lectures • 2h 1m total length

  • Preview02:23

  • Preview08:24
  • Exercise
    01:36

  • Introduction to Care, Consideration, Thoughtfulness
    09:04
  • Exercise
    01:55

  • Introduction to Service, Benevolence, Compassion & Kindness
    09:21
  • Exercise
    02:10

  • Preview11:49
  • Exercise
    01:58

  • Introduction to Active Listening
    10:03
  • Exercise
    01:36

  • Introduction to Asking Questions
    08:03
  • Exercise
    03:05

  • Introduction to Connecting Conversations
    08:25
  • Exercise
    02:42

  • Introduction to Social/Situational Perceptual Awareness
    06:48
  • Exercise
    02:18

  • Introduction to Developing Connection through Resonance & Rapport Part 1
    20:46
  • Exercise
    03:59

Instructors

Robert Jerus
Mind Mastery Guy
Robert Jerus
  • 4.3 Instructor Rating
  • 1,130 Reviews
  • 70,424 Students
  • 15 Courses

Author of Mind Matters: Applying Emotional Intelligence for Personal & Professional Success & the EIQ-2 Learning Systems... Professor, Coach, Consultant, Counselor... participative, visual, experiential learning through all phases of communication, relationships, influence, positive psychology, emotional intelligence, and sales development; thoroughly integrate comprehensive development from subject matter expertise, psychology and adult development; Certified, Experienced, Result Driven

Scott Alex
Managing courses
Scott Alex
  • 4.2 Instructor Rating
  • 12,664 Reviews
  • 505,020 Students
  • 147 Courses

Research published this year by Harvard and Stanford Business Schools suggests that health problems associated with job-related anxiety account for more deaths each year in the US than Alzheimer’s disease or diabetes. It is likely that the same is true in the UK.

The combination of the Amazon story and the recent study into the impact of work-related stress means that there are important questions that all organisations should ask themselves.

These include: What type of management culture do we foster? What informal conflict management techniques do we offer to foster healthy workplace relationships? What are we doing to enable people at work to enjoy their jobs and thrive, both psychologically and physically?

Scott teaches non-violent communication techniques that help managers live healthier productive lives.

  • Udemy for Business
  • Teach on Udemy
  • Get the app
  • About us
  • Contact us
  • Careers
  • Blog
  • Help and Support
  • Affiliate
  • Impressum Kontakt
  • Terms
  • Privacy policy
  • Cookie settings
  • Sitemap
  • Featured courses
Udemy
© 2021 Udemy, Inc.