Udemy
    •  
    •  
    •  
    •  
    •  
    •  
    •  
    •  
Subscribe
Turn what you know into an opportunity and reach millions around the world.
Learn More
Your cart is empty.
Keep shopping
Emotional Intelligence Training: EI in the Workplace
Rating: 4.3 out of 5(5,135 ratings)
16,564 students
Created byErmin Dedic
Last updated 8/2025
English

What you'll learn

  • Be able to discern the 3 constructs of EI
  • Be able to explain how job context moderates (changes) the relationship between EI and Job Performance
  • Be able to explain the types of emotional labor and their impact job performance
  • Understand when emotional exhaustion results in poor job performance and when it doesn't
  • Understand the overall influence of emotional intelligence on job performance
  • Explain how work-life balance impacts job performance
  • Explain what impact EI has on leader-member exchange
  • Be able to utilize day-to-day behaviors that integrate EI principles and help you be a better leader
  • Understand how self-regulation and emotional expression contribute to leadership
  • Understand the impact of empathy on leadership, and what barriers may make it difficult to utilize
  • Practice the various aspects of Ability EI

Course content

6 sections • 28 lectures • 1h 41m total length

  • What is the goal of this course? (same as promo video)1:27

    I discuss the goals of the course and why I created it.

  • The 101 on Emotional Intelligence3:39

    A little history on the development of the term.

  • The 3 Constructs/Models of EI3:12

    This lesson will help you understand what we mean by Emotional Intelligence, and the different ways we measure it.

  • Challenge Activity: Ability EI and a Quick Test of your Abilities0:51
  • Challenge Activity Solution0:01
  • The 4 Related Abilities of Ability EI2:58

    I cover the 4 related abilities that make up the model/construct of EI as an Ability.

  • Developing Ability EI, and especially Related Knowledge, is Our Goal. Why?3:16
  • Intro Quiz

Requirements

  • Just an open mind.

Description

Welcome to 'Emotional Intelligence Training: Emotional Intelligence in the Workplace'. My emotional intelligence course is specially geared to understanding emotional intelligence in the workplace. There will be plenty of opportunities for you to practice your EI skills.

The focus is on Ability EI, which is one construct of Emotional Intelligence, or in other words, it is one way to think of/and measure EI. Please watch the whole introductory section of this course so you can appreciate the different ways that EI is/can be measured, and so you can also appreciate why I chose to focus on Ability EI.

The goal of the course is to help organizations increase their sales, workplace mental health, and reduce stress by understanding, developing, and applying emotional intelligence!

The concept of Emotional Intelligence became popularized in 1995 when Daniel Goleman wrote a book titled 'Emotional Intelligence: Why It Can Matter More Than IQ'. Since then, organizations have attempted to apply EI principles to improve organizational outcomes.

We look at how emotional intelligence can increase job performance and leadership ability, and offer practical advice and tips on how to develop and use it. Quizzes and assignments test your understanding of the material.

The course is designed to be concise, have short lessons, and present the information directly. Your time is valuable, and I want to jam in as much relevant information as possible in the least amount of time. Therefore, I hope you choose my course for your emotional intelligence training.

Questions and Discussions are encouraged in the Q&A.

There is no risk as Udemy offers a 30-day money-back guarantee!

Enroll today! 'Emotional Intelligence Training: Emotional Intelligence in the Workplace' will transform your workforce into a more efficient and understanding group.

Who this course is for:

  • Managers who want to understand how emotional intelligence can be properly utilized in the workplace.
  • Employees who want to understand the benefits of emotional intelligence in the workplace

Report abuse