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Emotional Intelligence in the Workplace
Rating: 4.4 out of 5(82 ratings)
10,718 students

Emotional Intelligence in the Workplace

Developing Emotional Intelligence Program (Course 2 of 5)
Created bySorin Dumitrascu
Last updated 11/2025
English

What you'll learn

  • Recognize the importance of emotional intelligence at work.
  • Identify the common misconceptions about intelligence.
  • Match IQ, expertise, and emotional intelligence with the appropriate contribution to workplace ability.
  • Identify the emotional intelligence attributes in top performers.
  • Recognize the value of becoming more self-aware.
  • Identify the characteristics of instinct.
  • Select the common blind spots that hinder accurate self-assessment.
  • Identify the ways that confidence affects career success.
  • Recognize the benefits of regulating and controlling one's emotions at work.
  • Identify the skills that enable individuals to keep emotions and impulses in check.
  • Choose the characteristics of integrity.
  • Identify the characteristics of innovation and adaptability.
  • Recognize the value of being able to motivate oneself.
  • Choose the traits of individuals who continually strive for excellence.
  • Choose the ways that commitment benefits the company and the individual.
  • Identify the reasons why initiative and optimism are essential in work environments.

Course content

1 section • 37 lectures • 2h 47m total length

  • Course Overview3:14

    In this course, you'll explore: what emotional intelligence is, how to realistically evaluate yourself, why it's important to manage your emotions, and how self-motivation affects your caree

  • Effective Learning7:04

    Effective Learning

  • Course Choice, Skill Development and Prior Knowledge
  • FAQs1:02

    FAQs

  • Program Overview7:00

    Developing Emotional Intelligence Program, includes 5 sections also presented as individual courses for your convenience:

    · Defining Emotional Intelligence,

    · Emotional Intelligence in the Workplace,

    · Emotional Intelligence and Teamwork,

    · Increasing Emotional Intelligence, and

    · Emotionally Intelligent Leadership.

  • A Different Kind of Smart3:41

    Recognize the importance of emotional intelligence at work.

  • Misconceptions about Intelligence10:50

    Identify the common misconceptions about intelligence.

  • Intelligence Myths1:19

    Intelligence Myths

  • The Science of Better Learning5:14

    The Science of Better Learning

  • Defining Intelligence6:47

    Match IQ, expertise, and emotional intelligence with the appropriate contribution to workplace ability.

  • Defining Intelligence1:16

    Defining Intelligence

  • Competence in Top Performers8:01

    Identify the emotional intelligence attributes in top performers.

  • Emotional Intelligence Abilities1:23

    Emotional Intelligence Abilities

  • Self-assessment at Work3:09

    Recognize the value of becoming more self-aware.

  • In Tune with Instinct7:24

    Identify the characteristics of instinct.

  • Instinct0:56

    In Tune with Instinct

  • Accurate Self-assessment9:24

    Select the common blind spots that hinder accurate self-assessment.

  • Blind Spots to Self-assessment1:38

    Blind Spots to Self-assessment

  • The Confidence Factor7:38

    Identify the ways that confidence affects career success.

  • The Importance of Confidence1:27

    The Importance of Confidence

  • Self-management and Control3:24

    Recognize the benefits of regulating and controlling one's emotions at work.

  • Keeping Emotions in Check8:25

    Identify the skills that enable individuals to keep emotions and impulses in check.

  • Dealing with Emotions Effectively1:20

    Dealing with Emotions Effectively

  • Acting with Integrity8:00

    Choose the characteristics of integrity.

  • Being with Integrity1:28

    Acting with Integrity

  • Concepts, Insights and Inquiries
  • Change with Change6:12

    Identify the characteristics of innovation and adaptability.

  • Responding to change1:29

    Change with Change

  • Providing Self-motivation3:07

    Recognize the value of being able to motivate oneself.

  • Striving for Excellence7:50

    Choose the traits of individuals who continually strive for excellence.

  • Characteristics of High Achievers1:10

    Characteristics of High Achievers

  • The Essence of Commitment6:20

    Choose the ways that commitment benefits the company and the individual.

  • Characteristics of Committed Employees1:17

    Characteristics of Committed Employees

  • Surviving Change6:10

    Identify the reasons why initiative and optimism are essential in work environments.

  • Initiative and Optimism1:30

    Initiative and Optimism

  • Mood Management0:22

    Use this to identify trends in your moods.

  • Assessing Your Blind Spots0:07
  • Practical Activity: Self-reflection and Regulation
  • Emotional Intelligence in the Workplace
  • Emotional Intelligence in the Workplace
  • Emotional Intelligence in the Workplace2:54

    In this course, you'll explore: what emotional intelligence is, how to realistically evaluate yourself, why it's important to manage your emotions, and how self-motivation affects your caree

  • Takeaways, Practical Applications and Endorsements
  • Applied Knowledge is the Real Power17:45

    You think knowing stuff changes the game? You think sitting in a library, stacking up facts like you’re building a Jenga tower, is gonna make you a winner? Man, that’s cute. But life ain't a trivia night. Information alone? It’s worthless. It’s like having a Lamborghini in your garage but you never learned how to drive. You just sit in it, making engine noises. Vroom vroom. People walk by, they see the car, but they also see you ain't going nowhere. You got all this knowledge, all these textbooks, but when life throws a punch, you’re still looking up the definition of "duck." It’s what you *do* with that information that actually matters. Don't be the person with the shiny car and no keys.

Requirements

  • No special prerequisites for this course.

Description

The Emotional Intelligence in the Workplace course is the second of five included in the Developing Emotional Intelligence Program, also presented as individual courses for your convenience.

The course blends brief, focused lessons with real-world scenarios so you can practice new skills right away. Through reflection prompts, short quizzes, and workplace case studies, you’ll learn to recognize emotional cues, respond with empathy, and communicate with clarity—even under pressure. You’ll also get practical tools like conversation frameworks and self-check templates you can use in meetings, feedback sessions, and day-to-day interactions.

Whether you’re leading a team, collaborating across departments, or just starting your career, the strategies in this course help you build trust, resolve conflict faster, and create a healthier work culture. By the end, you’ll have a personal action plan for strengthening your emotional intelligence and a set of habits you can put into practice immediately.

Studies show that emotional intelligence plays a role that's just as, if not more, important than IQ. By developing your people skills, you'll have a positive effect on your career.

In this course, you'll explore:

• what emotional intelligence is,

• how to realistically evaluate yourself,

• why it's important to manage your emotions, and

• how self-motivation affects your career.

That’s it! Now go ahead and push that “Take this course” button, and see you on the inside!

Who this course is for:

  • Managers, supervisors and team leaders will benefit from this course.

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